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New Tex Plumbing Ltd

Plumbing Installation for a Remodel or Addition, Faucets, Fixtures and Pipes Repair or Replace, Sump Pump or Interior Foundation Drains Installation,

About us

Founded in 1980, we strive to meet and exceed our customer's expectations in quality, service and dependability. Our phones are answered 24/7, 365 days a year. No job is too big or too small, whether you are a homeowner with a leaky faucet or a builder with a large scale project, you will always be able to contact one of our professional team members. Our company guarantees a 1 year parts/labor warranty on all work.

Business highlights

Emergency services offered
45 years of experience

Services we offer

*Water heater replacement *Tankless water heater conversions *Enviro water filtration systems *General residential plumbing services (leaky faucet, etc.) *New construction plumbing from the ground to trim phase *Minor to major sewer stoppages, running toilet

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
4%
2
0%
1
4%
Showing 1-23 of 23 reviews
William L.
Feb 2019
5.0
Yes, I recommend this pro
A+ company.

Jason R.
Feb 2018
3.0
I purchased a drain clean and it came with a camera inspection. They cleaned the drain but never put camera down drain to inspect. Won’t use again and tell friends and family not to use them.

Mary K.
Jan 2018
5.0
Yes, I recommend this pro
$150
I found Mike to be an friendly, expert plumber. He did more than I expected. I will definitely call on them for all my plumbing needs.

Susan T.
Jan 2018
5.0
Yes, I recommend this pro
Walked out of house and found irrigation vacuum breaker spewing water. This type of work is usually done by an irrigation system, but the only way to shut-off water to irrigation was to shut off water to the house. Called New Tex Plumbing and even though they were swamped with frozen/broken pipe calls, they were able to send someone out immediately and evaluate the situation and replace the irrigation vacuum breaker. The office and Joe were very professional, courteous. I will definitely recommend and use them again!

William L.
Nov 2017
5.0
Yes, I recommend this pro
They did a great job, they where on time and professional. I will definitely use them again and would recommend them to anyone needing a plumber.

Claudia M.
Nov 2017
5.0
Yes, I recommend this pro
$425
The experience was great with New Tex Plumbing and their Plumbing Technician, Michael was punctual, professional with fast service.

Arnaud W.
Oct 2017
5.0
Yes, I recommend this pro
$75
Quickly and professionally. Would definitely use again.

Andrew B.
Aug 2017
5.0
Yes, I recommend this pro
10 out of 10. Mike was awesome... customer for life.

Catherine P.
Aug 2017
5.0
Yes, I recommend this pro
I love to share worthwhile helpful information. I just had some work completed due to plumbing leaks. I contacted one plumbing company (initials RR) and received a quote of over $3,000. I contacted the builder of this sub division and the rep I spoke to recommended New Tex Plumbing. The difference in pricing, service was astounding. I really appreciated the knowledge, kindness, professional attitude and efficiency of the young man Mike Crowell who came out to give the estimate and did the repair on the same day because there was no reason to look any further. New Tex Plumbing, LTD. 611 Todd Drive The Woodlands, TX 77385 [*** Link removed ***] To schedule service, call us at 281-443-3993 or fax over your request at 281-443-3474 Email services at, [email protected]

Erin O.
Aug 2017
5.0
Yes, I recommend this pro
Great, explanation of the product and the expected results were professional and thorough. The tech arrived at scheduled time and was very helpful in explaining how the system would work and what we needed to do to maintain the system. I am very happy with the system.

Martha P.
Jul 2017
5.0
Yes, I recommend this pro
My plumber Mike did a great job. He was very knowledgeable, courteous and very friendly. I would give him 5 stars.

Steve W.
Jul 2017
5.0
Yes, I recommend this pro
$175
Mike was excellent, he went to work quickly getting the drain unclogged. He assisted me in the attic assuring the AC drain lines were completely unstopped as well. He also fixed a leaky faucet while he was here.

Bryan B.
May 2017
5.0
Yes, I recommend this pro
$3,500
It was wonderful! I would hire NewTex plumbing again 100%. My water was pretty bad but now clean and pure like out of a bottle. The guys were punctual and professional. Great job thank you

Richard W.
May 2017
5.0
Yes, I recommend this pro
On time as scheduled, good work ethics.

Raj R.
May 2017
5.0
Yes, I recommend this pro
Work was done very neatly and professionally. The workers were very polite and courteous. I will definitely use New Tex again.

Brandon B.
May 2017
5.0
Yes, I recommend this pro
Extremely pleased with services performed! Used this great local company for 15+yrs without one issue! Exceptional customer service! 24 hr emergency services! Support ypur local businesses!

Chris T.
May 2017
5.0
Yes, I recommend this pro
$10,000
Work went exactly as expected and described during quote process.

Chris R.
May 2017
5.0
Yes, I recommend this pro
Fantastic...I would recommend to anyone!

Brad N.
May 2017
5.0
Yes, I recommend this pro
they are always on time and on schedule, and the work performed is always top notch.

Cecil P.
May 2017
5.0
Yes, I recommend this pro
$150
Great. It was a failed DYI. They got there extremely fast and saved the day. I had my water turned off to do project and was unable to turn it back on with project incomplete. I have 3 kids. I needed water. They moved some stuff around to help me out. Tech was awesome. Friendly and fast.

Bob P.
May 2017
5.0
Yes, I recommend this pro
Excellent service. I have used New Tex Plumbing for 15+ years. I have referred them to several friends and family members for their plumbing needs.

Tom G.
May 2017
5.0
Yes, I recommend this pro
Awesome! They warrantied my dripping moen faucet and replaced it with the latest model. Got an upgrade for it going bad.

Julie W.
Aug 2013
1.0
$4,000

New Tex installed the Rinnai tankless water heaters, and when we moved into the house, we could not get hot water at our faucets. New Tex sent out 3 different plumbers on five occasions during the first two months after we took possession of our home. At first, the New Tex plumbers tried to convince us the problem was the water-conserving filters on our faucets. Billy, the New Tex owner?s son told me he is a master plumber, and there is nothing wrong with our hot water systems. A New Tex plumber, during one visit to my house, manually turned up our tankless hot water to 140 degrees, because I complained that the water was never hot. I have since learned from another plumbing company that a plumber cannot adjust hot water to scalding---and had I been scaled as a result, I could have sued New Tex.

Out of frustration, I finally hired (out of my own pocket) another plumbing company for a second opinion on 8/7/13. The very professional plumber who works for Milton Frank Plumbing diagnosed the problem in 15 minutes.

Because the house was plumbed for conventional hot water heaters, the tankless hot water heaters were connected to one main hot water pipe. When we would turn on the faucet to get hot water, the tankless hot water heaters would be ?confused,? because they were feeding into the same hot pipe, and they would both try to turn on, but would then turn off. The New Tex plumbers did not catch this mistake. Neither did my builder?s site supervisor. On 8/9/13, New Tex sent a worker out to my house, and the hot water pipe was cut/capped to enable each tankless water heater to work on its own. However the plumber advised me that due to the original plumbing in the attic, he could not supply hot water to my coffee bar (in my master bedroom) from the closest Rinnai hot water heater. Instead, water has to travel from the third floor attic on the opposite side of my house to supply hot water to my coffee bar sink. As a result, it takes almost two minutes for hot water to reach my coffee bar sink. This is not acceptable.

 

When I spoke directly with the New Tex master plumber today (Billy), he was at first prepared to supply me with something under my kitchen sink---at a cost to me of $275 per unit---that would help me get hot water (I have no idea what that ?something? is.), but when I reminded him that neither my washing machine, laundry room sink/faucet, or master bedroom coffee bar were getting hot water fast enough, he told me I need to discuss my hot water (or lack thereof) issues with my builder.  He told me that until my builder instructs him to do more work at my house, New Tex considers that they have finished the job the way they were instructed, and that by cutting/capping the hot water line last week to enable each tankless water heater to operate on its own, they consider this case closed.

 

This is not acceptable. I am sending a copy of this complaint to my builder (Termeer and Associates/aka Termeer Design group), and I am asking that what ever is needed for us to get hot water at our sinks in a timely manner, then Termeer and Associates needs to instruct New Tex (or what ever plumber they choose to use) to do what it takes for me to get hot water at my sinks in a timely manner.

 

Also, when the Milton Frank Plumbing plumber was at my house diagnosing what New Tex plumbed wrong, he noticed my water chiller and filter were installed in the opposite (wrong) order, and the exterior of my water filter was iced over/condensation. I also paid the Milton Frank plumber to correct that New Tex error.


Response from New Tex Plumbing Ltd
"All plumbing issues were resolved."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

New Tex Plumbing Ltd is currently rated 4.7 overall out of 5.

New Tex Plumbing Ltd accepts the following forms of payment: CreditCard

Yes, New Tex Plumbing Ltd offers free project estimates.

No, New Tex Plumbing Ltd does not offer eco-friendly accreditations.

No, New Tex Plumbing Ltd does not offer a senior discount.

Yes, New Tex Plumbing Ltd offers emergency services.

No, New Tex Plumbing Ltd does not offer warranties.