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Dawson Security Group, Inc.

Founded 1998 • With Angi since February 2006

Dawson Security Group is a state licensed, locally owned small business that specializes in implementing effective layers of security from locks to alarm systems and safes to camera systems. We have a passion to be one of the best service providers in our industry. We have a full service shop and showroom in The Woodlands, TX, and as our customer please know that you can reach us anytime. Please call our dispatcher if you are inquiring about our services. Our main line phone number listed above is the best way to schedule surveys, repairs or just to ask a simple question. We appreciate the trusting relationship that we share with all of our clients and are here to serve all of your security needs.

Amenities

Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
B12700
Trade License Locale
Austin, TX
Trade License Authority
Dept.of Public Safety
Trade License Expiration
12/31/2016
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(22) Verified Reviews

Write a review
Showing 1-22 of 22 reviews
Robert M.
5.0
09/25/2017
as promised
Description of Work
replacing and re-keying locks
Category
locksmith
Cynthia R.
4.0
03/13/2017
Re-keying was done with no problems, Technician was on time and professional. The sliding glass door should have been done sooner, but was completed a approximately 2.5 weeks later.The second Technician was on time and very professional and apologized for the delays and oversight. I really appreciated the concern over my satisfaction of the services provided
Description of Work
4 locks re-keyed and a plate fabricated for sliding glass door lock
Category
locksmith
Steve S.
5.0
09/09/2015
unknown
Description of Work
rekeyed several locks. Excellent job
Category
locksmith
Courtney R.
5.0
07/09/2015
I called Dawson first thing in the morning and had an appointment set up for that afternoon. They sent me an email reminding me of the appointment along with a picture of the technician. My technician Mike called ahead of the appointment letting me know he was en route. He was on time and extremely helpful. When we moved into our home we replaced all the doors in our home so we had different keys for each one. Mike re-keyed every door in our home and one for the garage. He was especially helpful opening the locked garage door we didn't have a key for. He was polite and efficient. I would highly recommend this company for their professionalism, promptness, and value of services.
Description of Work
Dawson re-keyed 5 doors in my home and garage. They also helped unlock a door we didn't have a key to.
Category
locksmith
Ken L.
5.0
06/19/2015
Fantastic! Excellent service and great products. They spend 8 hours at the house doing this work. They were courteous, professional, and ensured they cleaned up before leaving.
Description of Work
Removed old hardware from 5 entry doors and replaced with two Medeco deadbolts, strike plates, and passage knob per door. The 2nd deadbolt was added requiring the doors and casing to be drilled to fit the new locks.
Category
locksmith
Valerie S.
5.0
04/06/2015
Son of owner, came out to re-key my locks. He was very professional and nice as he went about his job. This company did a GREAT JOB and would definitely recommend them. PLEASE NOTE: THIS REVIEW IS TO REPLACE THE FIRST REVIEW I DID FIR THIS COMPANY. I ACCIDENTALLY CLICKED THEIR NAME FOR ANOTHER COMPANY REGARDING A GARAGE DOOR. I DONT KNOW HOW TO DELETE THAT INCORRECT REVIEW. Sorry Dawson!
Description of Work
Re-keyed all locks on house.
Category
locksmith
Allen D.
5.0
02/17/2015
It took less than 30 minutes to do 3 doors. Plus he gave us 5 extra keys. They came right away, and were very prompt. Very accurate on their work. They guaranteed on their work before they left. The satisfaction was great.
Description of Work
They changed the dead bolts and the locks on all of our doors.
Category
locksmith
Valerie S.
5.0
01/13/2015
unknown
Description of Work
Replace full garage door opener with quieter belt.
Category
locksmith
George S.
5.0
12/18/2014
unknown
Description of Work
Repaired a fault in a door lock and corrected another fault done by a previous provider.
Category
locksmith
Kevin B.
5.0
12/16/2014
These guys are great. I give them the place they give me the time, and get it done. I provided them the key in advance and they were able to do it without me being there. I guess that is because I have used them before.
Description of Work
Re-Keyed House
Category
locksmith
Paul P.
5.0
10/14/2014
It was a wonderful experience. They immediately got in contact and reviewed the pricing structure. Technician cam as scheduled and completed the task promptly. They were courteous and professional.
Description of Work
Dawson rekey 3 doors for our house
Category
locksmith
Mark S.
5.0
09/26/2014
Their price was really reasonable. It was fantastic.
Description of Work
I used them to re-key a slider door in our guest house. They also reset four locks and gave us six keys total.
Category
locksmith
Alexandra D.
5.0
09/17/2014
unknown
Category
locksmith
Danielle Z.
5.0
06/12/2014
Did the job
Description of Work
Changed locks
Category
locksmith
John H.
5.0
06/11/2014
This company was a delight to work with. The person who took my initial call was very professional and explained their pricing up front when I made my appointment so there would be no surprises. The morning of my appointment I received an e-mail telling me that their technician (Matt) was on the way and they included a photo so I could confirm his identity. Matt was right on time and also very professional. We walked through the entire house to make sure I didn't forget to tell him about any doors, and he worked with me on two doors that had electronic keypads to ensure I understood how they worked so I could add/delete my own codes for use. He shared lots of tips and suggestions as he worked. The work was complete in about an hour (maybe a little longer) and the price was exactly as quoted. I would definitely use this company again in the future.
Description of Work
Rekeyed all doors in our new house
Category
locksmith
Nathan A.
5.0
02/06/2014
We were having an issue finding a provider to come out and change digital locks on our doors. This young man came out and had no problem with servicing this issue and also had good advice about how to keep them more secure. He invested some nice time here and did a fantastic job. The price also included 3 extra keys. They were quick to respond and set up the appointment. I would recommend them to anyone!
Description of Work
He came to change three digital locks and two gate locks for me.
Category
locksmith
Jennifer G.
5.0
01/28/2014
It went great. I called and spoke to someone in their shop. They said a technician would call be back to set a time. The technician called me within the hour. We settled on Tuesday between 3:30 and 5pm. At 3:15 Tuesday the technician called and said he could be at the house in 15 minutes. I met him at my house. I showed him all the doors and he took about an hour to remove the existing locks, replace them with new locks, and make 5 keys. The service was provided exactly as I had hoped and the technician was very professional.
Description of Work
Dawson rekeyed 3 doors and 2 deadbolts on my house and provided 5 keys.
Category
locksmith
Danielle J.
5.0
09/04/2013
I highly recommend them to anyone.
Description of Work
The doorknob on my elderly mother's home was completely stripped and impossible to remove. Mark (the owner) was very helpful and I appreciated his candid honesty and willingness to help me decide which route to take. After weighing the options I decided to make things easier and had them come out and remove the knob and install a new one. They even worked us into a very busy Friday schedule which I also greatly appreciated.
Category
locksmith

Service Provider Response

Thank you [Member Name Removed]! We sincerely appreciate your feedback and kind words. At Dawson Safe & Lock, we pride ourselves on helping clients make informed decisions about home safety and security. Mark was delighted to be of service to you and your Mother. We're always here to help.
Lucy G.
5.0
04/05/2013
He was very nice, punctual and knowledgeable. They had to move the safe a total of three times including the original installation due to the area not being measured correctly for the safe. They had a great attitude about the extra work. They explained things very well to the way the safe works. I would highly recommend them and will use them again in the future.
Description of Work
Dawson Safe & Lock delivered a safe and then moved it twice during our home remodel.
Category
locksmith

Service Provider Response

We appreciated reading your comments, [member name removed]. Thank you. The Dawson Safe & Lock team is dedicated to getting it right - no matter how many times we have to move things! It happens. What means the most to us is when kind people like yourself take the time to write special reviews like this one. It warms the heart. Thanks again.
Judith R.
4.0
10/14/2011
I already had a lock all they had to do was change it. The cost was very expensive and I decided not to go with them. They were very courteous over the phone.
Description of Work
I called them to get an estimate to change a lock.
Category
locksmith

Service Provider Response

[Member Name Removed], thank you for your comments. We're glad that Dawson Safe & Lock was represented with courtesy over the phone, and we're so sorry that we weren't able to do business together. We hope that you'll give us another try sometime!
Becky B.
5.0
12/09/2008
We bought a house that was a foreclosure, so we really needed to change the locks immediately. the Realtor recommended Dawson's. Fixed up appointment on move-in day, cost for deadbolts were given over the telephone. Within the agreed timeframe, 2 uniformed guys came in a Dawson's logo'ed van. Husband explained he wanted to replace the current twist deadbolt with a keyed deadbolt (stays locked even if someone sticks their hand through a nearby window). Total of $451.50 + tax was for Service charge ($40); 5 Kwikset Deadbolts ($284); 5 Retro fit new locks ($75); 6 rekey cylinders ($45); 5 keys ($7.50). It would have been a nice gesture to not have to pay a service charge as we were having so much done, but the work was done quickly, well and they cleaned up after themselves!
Description of Work
Service charge; 5 Kwikset Deadbolts; 5 Retro fit new locks; 6 rekey cylinders; 5 keys.
Category
locksmith

Service Provider Response

Congratulations on your new home, [Member Name Removed]! We're always gratified when we read feedback about how well our team works. We thank you for providing it and the constructive comments regarding service charges. They will not go unnoticed. We were delighted to be of service to you and hope to do so again in the future for all your home safety and security needs.
Jeff S.
5.0
02/21/2006
Dawson Safe and Lock was available when I really needed them. He arrived at my house within an hour after I called them. He had very reasonable rates. He didn't charge extra for this type of situation, so I was pleased. He was a nice person.
Description of Work
They let me in my house after I had locked myself out.
Category
locksmith

Service Provider Response

Oh [Member Name Removed]! We'd love to tell you that no one has ever locked themselves out of their house before, but that wouldn't exactly be the truth. Far from it! Suffice it to say, the Dawson Safe & Lock team responds to customers in the same manner they would appreciate being responded to in the same situation. We're so pleased we were able to save the day. Please call us any time!
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Phone

Address

26309 Interstate 45 North

The Woodlands, TX 77380

Map showing Dawson Security Group, Inc. View larger map

Service Categories

Locksmiths
Home Security Systems

Other Information

Services offered

We total security services for homes, businesses, retail enviornments and institutions. We are loss prevention specialists that believe in effective layers of security. We can help with any door hardware need from an entry knob to an automated opener or electronic access control system. We are an authorized Medeco Service Center and specialize in high security solutions for any application. Follow the LAW of layered Security- LOCK it, ALARM it, WATCH it!

Services not offered

We do not perform in field auto service of fitting keys to cars off site from our store location. We are closed on the first Saturday of the month and any Saturday that adjoins a holiday.

Payment options

Check
Visa
MasterCard
American Express
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FAQ

Dawson Security Group, Inc. is currently rated 4.9 overall out of 5.

Dawson Security Group, Inc. is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Dawson Security Group, Inc. accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Dawson Security Group, Inc. offers free project estimates.

Yes, Dawson Security Group, Inc. offers eco-friendly accreditations.

Yes, Dawson Security Group, Inc. offers warranties.

Dawson Security Group, Inc. offers the following services: We total security services for homes, businesses, retail enviornments and institutions. We are loss prevention specialists that believe in effective layers of security. We can help with any door hardware need from an entry knob to an automated opener or electronic access control system. We are an authorized Medeco Service Center and specialize in high security solutions for any application. Follow the LAW of layered Security- LOCK it, ALARM it, WATCH it!

We do not perform in field auto service of fitting keys to cars off site from our store location. We are closed on the first Saturday of the month and any Saturday that adjoins a holiday.

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