Aegis Appraisals, Inc.

"Hi, Mr. Smith. I am sorry to hear you are not satisfied with the results of your appraisal. We take every measure to make sure our appraisers are dressed professionally and courteous at your home. You can view the uniform on our staff at http://www.aegisappraisalsinc.com/StaffProfiles. Please understand that the results of ALL appraisals are opinions and not facts. There have been numerous published articles on this, which you can find online. I have tried to help you better understand this by providing additional appraisal review services at no charge in order to help explain why two appraisers may reach different opinions on their value conclusions, highlighting the potential pitfalls your other appraiser may have fallen into when reaching their value. We do understand your concern, however, and if you have any further questions, please contact our office and we will do our best to assist you."

"Hi Maurice. I am sorry to hear you are not satisfied with the results of your appraisal. Our staff and I have tried very hard and taken every measure to help you understand what we do as appraisers. It sounds as if you still do not understand that the results of ALL appraisals are opinions and not facts, despite our efforts. There have been numerous published articles on this, which you can find online. I have even tried to help you further by providing additional appraisal review services at no charge in order to help explain why two appraisers may reach different opinions on their value conclusions, highlighting the potential pitfalls your mortgage lending appraiser may have missed when reaching their value conclusion. Rest assured we have followed every protocol as issued by the TALCB, TREC, USPAP, and all laws regulating the real estate and real estate appraisal industries, and have been upfront with you about this process from the beginning. We understand your concern. If you have any questions, please contact our office and we will do our best to assist you."

"Hi, Dustin. We take all feedback very seriously and want to address any questions or concerns you may have. We have researched your property and have discovered that this appraisal was ordered by and prepared for a mortgage lender. We are sorry that you were disappointed in the appraised value of this report. Our client?s response to us has been positive regarding your property, as well as the many other homes we appraise for them. Unfortunately, due to USPAP Confidentiality restrictions, our appraisers are unable to discuss the details of mortgage lender?s appraisals with their borrowers. Federal lending regulations require all communication regarding appraisal reports be directed through their staff to avoid undue influence to appraisers. For more information about USPAP and how it regulates appraisers, please visit www.uspap.org, or our website. If you have any other questions, please contact our office and we will do our best to assist you."