NTX Mold Inspection Services

Dennis is a fantastic and detailed professional. He helped us locate a moisture problem in our bathroom when we could not locate it ourselves. If I have any future issues, I will be calling upon him again and recommending him to my friends. Thank you Dennis.

He visually inspected my clients home and found no traces of moisture in the areas believed to be areas with potential mold. But Dennis did find that an area around a toilet base had moisture levels too high and needed to be checked. He also surmised it was probably the wax ring blockage. My client ripped up the tile and took off the toilet and low and behold there was the wax ring, partially crushed just as Dennis surmised. The damage was not that far deep but the materials were replaced and the closing went as planned. Dennis is very respected in his field throughout the Metroplex and is a consummate professional and as such, as a Realtor I wont use anyone other than NTX Mold Inspection Services.

It is hard to imagine a more knowledgeable and helpful consultant on the subject of indoor air quality, inspection, testing and assessment than Dennis Butts, the owner of NTX Enviro. In Texas, if you seek mold remediation from a licensed mold remediation company, you are required to first obtain an assessment and testing plan called a "protocol". If you are required to obtain such a document, I strongly recommend, without hesitation, calling Dennis to assess your situation and prepare the protocol. Our potential mold damage was in a small area and we did not know whether we would require a licensed mold remediator. We called Dennis to assess our situation and were very impressed with his clear, thorough, and comprehensive assessment of our situation. At every step of testing, he explained what he was doing and what he was finding. He answered every question my wife and I could think to ask until he was satisfied that we fully understood our situation and our options. After the remediation work was done, he conducted a thorough examination and testing and prepared an extensive report of his findings, which will be invaluable to us when we go to sell our home. His price for his services was very reasonable – it is not often we think to ourselves after a service professional leaves our home "that was an extremely worthwhile and fair expense," but that is exactly what we thought when Dennis was finished. Selecting among the options he presented, we had a clear picture of how to go forward. All in all, working with Dennis was a total five-star experience.

Dennis was very professional and arrived right on time. He thoroughly checked out our areas of concern and gave detailed recommendations. He is extremely knowledgeable and with his background in remediation, he offers insights that most wouldn't know about. You can't go wrong with Dennis and NTX.

I was on a time constraint and Dennis's schedule was booked solid until about a week later so unfortunately was unable to utilize his services. However, I did have the pleasure of speaking with him over the phone. It was refreshing to be able to speak directly with the person performing the inspection who is able to address some immediate concerns and have comprehensive knowledge of mold inspection/remediation process rather than a general CSR or receptionist. I pride myself on being good at gauging the quality of a service provider and Dennis definitely gave off ultra positive vibes for being an honest, friendly, detailed, and knowledgeable professional. He was not pushy and provided great resources in effort to educate his customer prior to making any inspection decisions. In the future (though I have zero interest of dealing w/ another mold issue), if I were asked to recommend a professional to evaluate a "moldy" situation, I would definitely suggest reaching out to Dennis!

Very impressive customer service & professionalism! The appointment was set promptly without any prolonged wait time. We felt the work done as well as the advice given was thorough, genuine and honest. We highly recommend NTX Enviro for consulting on mold and air quality assessment, inspection and testing services.

My flood turned out to be a disaster in more ways than one. Dennis Butts went above and beyond to not only make sure I was well-informed and my (many) questions answered, but he went out of his way to help the company doing my remediation to make sure they didn't fail twice. His ethics, thoroughness, and compassion are stellar.

Results were reported on a timely Davis as promised and he returned to write and deliver a thorough remediation protocol. Pricing was reasonable and he provided knowledgeable,professional service patiently answering all of our questions. We'd highly recommend him.

Dennis was fantastic and very professional. He knows the business and is extremely knowledgeable. I would hire and recommend Dennis anytime.

Very professional and the cost was more reasonable than others I contacted. He did not push extra services on us like others tried to do.

Hands down very professional and knowledgeable in mold inspection. I spent a good 20-30 minutes on the phone with Dennis prior to him coming to our home. He gave me a thorough explanation of his process and what to expect from the inspection and follow-up work if required. He emailed the contract information to me immediately and was able to set up an inspection very quickly and was flexible with my calendar. He arrived 5 minutes early, which, if you're on time you're already late in my book. Our house is roughly 70 years old and we saw some black/white funk in places we didn't want to see it - e.g. air vents. Dennis did a complete walk-through of the areas we were concerned about, inspected areas I didn't even think of looking, and gave me a very detailed explanation of what were necessary versus nice-to-have updates. This is a service business, and you get what you pay for. Dennis is one of those guys that does what is right and isn't in it for himself to make a quick buck and move on to the next job. He spent plenty of time talking with me, educating me, and was very respectful of my time as well. I hope that we don't run into any future mold problems, but if we do I will absolutely call Dennis to come back out.

First, I want to say that Dennis Butts was very professional, knowledgable, and responsive. We were in the process of buying a house and wanted to have it inspected for the potential presence of mold before finalizing the purchase. I checked Angie's List and found that NTX Mold Inspection Services had received very positive feedback, and I contacted Dennis about a pre-purchase inspection. He was able to promptly work us into his schedule and provided us with an extensive evaluation, along with valuable recommendations. I was very impressed with his approach and willingness to provide feedback as he was conducting the inspection. I highly recommend Dennis and his company, NTX Mold Inspection Services.

Dennis is an expert in his field, but as important as his skill is the trust he creates through an extremely down to earth and knowledgeable approach. We talked with other companies and it seemed to be complex and a run-around. Dennis made it simple and we could see and feel his integrity; he simplified the decision we needed to make. We have a personal priority and need to trust the professionals who work in our home. Dennis provides easy to understand and easy to trust professional opinion. His work is thorough and high quality. From the first phone conversation you will hear the sincerity and professionalism of his message. We talked with a few other companies prior to engaging with NTX and when I asked for references, three other companies referred me to Dennis. After working with Dennis I now understand why his competition and local remediation companies refer to Dennis Butts. Good people like working with good people, we respected his work ethic and highly recommend his services.

We had recently purchased the house and had no idea the severity of the situation until we pulled back a few of the shower tiles. That is when I clearly saw a mold black in color and obviously was very concerned. I am no mold expert so I was truly at the mercy of Dennis's testing, findings and recommendations. Dennis demonstrated a complete regard for me as a customer more importantly as a person! Dennis was completely honest and upfront as to what the results meant and the best scenario in rectifying the situation. Dennis could have easily taken advantage of me and charged much more by adding in other tests. Instead he showed his true professionalism and integrity by advising exactly which tests he would need to perform and shared the other tests available but not pertinent to my situation. Dennis followed up with a complete list of do's and don'ts while providing informative websites to learn more about my situation and recommendations for companies to reach out to. Dennis made me feel very comfortable in a otherwise very concerning situation. I highly recommend Dennis and his company to anyone in need of verifying Mold inside your house! Greg F.

Dennis was excellent from the moment he answered the phone. We are doing a complete remodel on our home, and after the contractor removed some trim late Friday afternoon we uncovered what looked to be black mold. I was immediately concerned given the risks associated with active mold growth. I began my search for someone who could come out on short notice given we are on a tight timeline with the remodel and I didn't want to continue until we had an expert evaluate the situation. Dennis answered immediately Saturday morning and I explained my situation. He happened to have an inspection in the area that morning and told me he could accommodate my short notice no problem. Long story short he came out, made his recommendations on how to proceed, and eased my worries. He was extremely prompt, thorough, knowledgable, and personable. He has also been on the remediation side in the past which gave me comfort knowing his broad spectrum of experience. He walked the entire property and inspected every inch to make sure nothing was missed. I can't recommend him enough. Dennis is a true professional and a quality individual.

Very well. Dennis was always available if we had a question, or if he needed to do something to keep the remediation crew working. He went beyond doing the inspection job and helped us feel in control of the mold remediation project.