TruGreen Lawn Care - 5163

The bedding treatment killed all of the ground cover beneath the trees (dwarf mondo grass).  I called the local office three times, speaking with the receptionist, to report this; I also spoke directly with one of their workers servicing our neighborhood. After one month, a gentleman from TruGreen called me and promised to call me later that same day about matters. He never called back.

unknown

I called several times, no answer and no returning my calls.  Could not find the facility at the published address.

unknown

THE VISITS SHOWN ABOVE WERE ACCOMPANIED BY A BILL FOR $54.95 PER SONTHLY VISIT  IF THERE HAD ACTUALLY BEEN POSITIVE RESULTS, I WOULD HAVE WRITTEN THIS REPOT ENTIRELY DIFFERENT.  AFTER 4 MONTHS OF THEIR SERVICES TO IMPROVE MY LAWN ALL I GOT WAS A BIGGER DEAD SPOT AND THE WEEDS JUST LOVED WHATEVER WAS BEING PUT ON THE LAWN IF ANYTHING.  AFTER FOUR MONTHS, I CALLED AND COMPLAINED AND FOOUND OUT THAT THE SERVICE, ALTHOUGH SHOWN TO BE BASED IN TEXARKANA, TX., WAS ACTUALLY BEING SERVICED BY AN OUTFIT IN OKLAHOMA.  I TOLD THEM THAT I WAS NOT GOING TO PAY FOR ANY FURTHER SERVICES PROVIDED BY THEM.  I GOT A CALL BACK FROM THE SUPERVISOR FOR MY AREA, AND WAS PROMISED THAT HE WOULD PERSONALLY TAKE CHARGE OF MY PROBLEM.  ALL I CAN SAY IS THAT IF HE DID, I NOTICED NO CHANGE IN MY LAWNS APPEARANCE.  THE DEAD SPOT IS STILL THERE AND THE WEEDS ARE TOO.  THAT IS WHAT I WAS PAYING THEM TO TAKE CARE OF.  NO RESULTS.  THE ONLY THING THAT THEY ARE REALLY CONSISTENT ABOUT IS MAKING REPEATED PBONECALLS FROM SOMEONE WITH AN INDIAN ACCENT(NOT NATIVE AMERICAN).  WE HAVE INFORMED THE, THAT WE DO NOT INTEND TO PAY FOR CONTRACT THAT THEY DID NOT PERFORM.  IF THIS WINDS UP IN SMALLY CLAIMS, I FULLY INTEND TO SUE FOR ALL MONEY PAID TO THEM.  THEY CLAIM TO BE THE LEADER IN LAWN SERVICES THAT I NEEDED. I DO NOT UNDERSTAND HOW THEY CAN MAKE THAT CLAIM BY THE LACK OF PERFORMANCE I HAVE RECIEVED.  I WILL NOT IN ANY WAY RECOMMEND THIS COMPANY TO ANY OF MY NEIGHBORS OR ANYONE ELSE SEEKING THE SAME KIND OF SERVICES.  I WILL BE UNDERTAKING THE REPAIRS TO MY LAWN MYSELF.  SO IF YOU WOULD LIKE TO SEE WHAT TRUGREEN HAS NOT DONE FOR ME,  DROP BY AND TAKE A LOOK IN THE NEXT WEEK. AFTER THAT,  I'M AMENDING THE SOIL AND RESEEDING MYSELF.  Y'ALL HAVE A GOOD DAY, AND I HOPE YOU HAVE BETTER LUCK IN FINDING A LAWN SERVICE THAN I HAVE. 

 P.S.  JUST GOT A WAKE UP CALL FROM TRUGREEN.  HMMM, NOT AN INDIAN, BUT I GAVE HIM AN EARFUL.

They do what they're supposed to do.