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Firehouse Moving & Delivery

In-State Moving Service, Out-of-State Moving Service,

About us

Firehouse Moving & Delivery, LLC

Business highlights

44 years of experience

Services we offer

Services offered: Residential move Business move Storage - climate and non climate self storage Climate controlled vaulted storage Packing service Packing supplies Load and unload - PODS - trucks Piano Gun safe Cleaning service

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.628 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
0%
2
0%
1
7%
Showing 1-25 of 28 reviews
Jim O.
Aug 2017
5.0
Yes, I recommend this pro
.

Leslie K.
Jul 2016
1.0
$3,000
unknown
Response from Firehouse Moving & Delivery
"[Member Name Removed] We are Firehouse Moving & Delivery located in Terrell Texas. I do not have you in our records as a customer that we performed services for. We are often mistaken for other companies that have the Firehouse house name."

Tammie H.
Apr 2016
1.0
$1,600
unknown
Response from Firehouse Moving & Delivery
"Dear [Member Name Removed] We did do an onsite bid with you on 3/22/16, where we "estimated" your move to be 3 men and 1 and 1/4 truck at 8 hours plus a 1 hour trip fee for an "estimated" 9 hours. The job we did for you came in at 10.25 hours plus a 1 hour trip fee for a total of $1327.50. The bid we send out to our customers prior to a move, is an "estimated bid". Sometimes bid's come in slightly over or under. Customers do have the option to take out additional protection other than the .60 per pound that is automatic. Damages are rare but can occur. Thank you"

Betty R.
Jan 2016
5.0
Yes, I recommend this pro
$5,993
See above. The move could not have gone more smoothly. This company knows its business!

Mark A.
Oct 2015
5.0
Yes, I recommend this pro
$550
unknown

Georgia P.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Daniel B.
Jul 2015
5.0
Yes, I recommend this pro
unknown

Patrick C.
Apr 2015
5.0
Yes, I recommend this pro
$1,700
unknown

Linda R.
Oct 2014
5.0
Yes, I recommend this pro
$1,000
unknown

Tracy B.
Aug 2014
5.0
Yes, I recommend this pro
$1,500
.

Michael R.
Jun 2014
5.0
Yes, I recommend this pro
$500
The move went well. They showed up on time and with all the necessary dolly's to make the move much easier. Nothing was damaged and everything was placed where I requested in the new house.

Rebecca B.
Jun 2014
5.0
Yes, I recommend this pro
$600
They called me back within an hour after missing my call. I have moved several times and these guys are the best movers I have ever had. I have china cabinet that is glass on 3 sides and they did a wonderful job with it. I have found no damage to anything after the move. They were incredible and I cannot say enough good things about them.

Walter M.
Jun 2014
5.0
Yes, I recommend this pro
$3,000
Firehouse moved us out on 5/8/2014 during a major thunder storm with tornado watch/warnings. The guys were professional, wrapped
everything, mopped up the floors as they went, and kept me calm. Before the move, the owners came out and surveyed the house, garage, and yard before determining how many trucks and employees would be needed. They
gave me an estimate and the costs came in a little under the estimate. They stored our stuff for a week and then delivered it to out new house. Again, very professional, nice and stayed on task. After unpacking, only one item was chipped and that was due to my packing. Only suggestion I would make is for them to read the boxes better. If the arrows are pointing to the top, don't turn them upside down. I highly recommend this company.

Cathy L.
Sep 2013
5.0
Yes, I recommend this pro
$670
They took good care of a laser printer and special equipment. The estimate was 656 which was close to actual bid.  Very professional which we needed for the special equipment.

Pamela P.
Sep 2013
5.0
Yes, I recommend this pro
$3,000

Our home was over 5200 square feet and I was dreading the move to a smaller home.  Firehouse Movers were helpful and courteous from the first inquiry.  James came out to give us our estimate and it was acceptable, so we chose them.  On moving day, the appointment was for 7 am and they were right on time.
I had done the packing myself, using their online guidelines, so when they got there the move was totally in their hands.  These guys worked HARD in the August heat and were respectful on all counts.  The furniture was heavy and the boxes were plentiful !!
99.9% of the boxes were delivered to the correct rooms because I had them all labeled.  Big items (baby grand piano, pool table, five huge armoires) were massive undertakings and they handled them all with care. 


These guys worked until almost dark to get everything done.  I hope we never have to move again, but if we do I will definitely use Firehouse Movers !!

Marilyn H.
Sep 2013
5.0
Yes, I recommend this pro
$1,300
Firehouse movers showed up with 6 men and 2 trucks to move our household contents.  They wrapped furniture to protect it during the move.  They worked quickly and efficiently and had the house emptied and loaded in about 3 hours.  It was over 100 degrees outside that day, but they were very cheerful anyway.  They went directly to the new house.  When we got there, the people doing the floors were still working so it was not possible for Firehouse to put everything where it needed to go.  They still did their best.  In order to get the refrigerator in they not only had to take off the handles, but the doors.  Everybody on that team worked hard.  The end cost was almost $250 below the original estimate.  I would recommend this company and would definitely use them again IF I ever had to move.

Dawn T.
Jul 2013
4.0
Yes, I recommend this pro
$4,000
Firehouse Moving & Delivery were good. They're all employees, rather than like contract or pay per day movers, which is pretty typical for a lot of moving companies. So, it was the same guys that moved me both times. They had, obviously, a sense of ownership of their job. I mean, they had something to lose and they were good at what they did. They were quick. All of them were friendly. They just overall did a good job. They're a good group. They did some tree damage, which I don't believe was through negligence on their part, but we had to have it trimmed. I'm still waiting to see whether they're going to reimburse us for that.

Don M.
Jul 2013
5.0
Yes, I recommend this pro
$600
Everything was okay. We had no problems whatsoever. They were on time and they helped unload.

D B.
Jul 2013
4.0
Yes, I recommend this pro
$2,400
The movers that came were very pleasant to work with and worked very hard. I do think that the estimate of time and amount of household items were underestimated so this created a delayed move. Which surprised me since they do an onsite estimate instead of via phone. The result was what was to take 8-9 hours took upward to 11-12 hours. The owner was responsive and gave us a discount due to being charged by hour. Nothing was broke and the movers were very considerate. However, if the estimate of time and manpower needed the movers would have been able to meet expectations. To reiterate, the individuals were all good to work with and given a move again (but I hope to stay where I am for a long while), I would consider using them again.

Alan D.
Jul 2013
5.0
Yes, I recommend this pro
$2,000
We were pleased with every aspect of our experience with Firehouse Moving & Delivery.  They arrived on time for the estimate, called to confirm the move, and arrived on time and ready to work on the move date.  The actual cost of the move was less than the amount estimated which was much appreciated.  Charlie and Rose were professional in every way.
Our move required two trucks and six men, and it took a little over seven hours in 100 degree heat.  Every one of the men hustled all day, they were cordial and pleasant the entire time, and they took great care in moving all our belongings.
I would highly recommend Firehouse Moving & Delivery and I would use them again.


Ronnie S.
Jun 2013
5.0
Yes, I recommend this pro
$205
They were on time and did exactly what I asked.

Jim K.
Jun 2013
5.0
Yes, I recommend this pro
$660
This was, without question, the best moving experience I?ve ever had.
Setup with Firehouse Moving & Delivery was simple.  When I talked to the office I was given the date and time I wanted for the move and all pricing was clearly explained to me.
Firehouse Moving & Delivery was charged with distributing 36 major pieces of furniture, some of them large and multi-piece, from my parent?s estate.  To do this they had to collect these items from two different locations in Greenville and transport, unload, and place them at four different locations, two in Greenville, one in Garland, and one in Murphy.  I was very apprehensive because most of these are very valuable, irreplaceable antiques, some dating to the late colonial period.  Based on other estimates we had received, we expected that the move would take the entire day.
 The movers arrived, as scheduled, at 8:30 Saturday morning, made a quick review of the items to be moved, noted the destination of each, and then they got to work.  They disassembled each item to the extent necessary, covered it in excellent padding, shrink-wrapped it, and then loaded and tied it down in proper order for efficient unloading at each destination point.  In an amazingly short period of time we were headed out to deliver the furniture to its ultimate destinations.
 Unloading the furniture went as fast and efficiently as the loading process.  The movers carefully placed each item wherever directed, removed the packing materials, and took all associated packing debris away with them.  Even the manager at the storage complex where some of the furniture was delivered was impressed with their industry and took note of Firehouse Moving & Delivery?s company name and phone number for future reference.
 By 2:30 Saturday afternoon everything was completed.  What we had expected to be a day-long effort was finished in time for us to go out for a late lunch.
 The locations from which the furniture was removed and those to which it was delivered were left as neat as they were before the movers? arrival, everything was perfectly placed, and not one single item was even slightly damaged or dirtied.  Throughout the entire move, the workers were polite and respectful (even while moving a large, very heavy 1920s-vintage barber chair from the second floor of one house to the second floor of its destination house).
 Cost-wise, contracting with Firehouse Moving & Delivery was probably one of the smartest things I?ve ever done.  I was a bit concerned about contracting a move at an hourly rate but the final price was less than 70 percent the price of our lowest fixed-price bid and less than half that of the highest.  That, combined with the excellent work of the movers, gave us a result far better than our most optimistic hopes.
 I truly cannot imagine how I could be happier with this moving experience.  If I ever find it necessary to move again, they will be my first choice?.and in the meantime, I will share my experiences with anyone I know who is preparing for a move.

Betty R.
Mar 2013
5.0
Yes, I recommend this pro
$1,800
Charlie was the estimator and was on time but did have a little trouble finding my house.  On moving day the truck was late because of traffic on 635. On arrival the 3 guys began work immediately packing and wrapping.  They were very careful. The next day they were right on time and loaded the truck in the time estimated.  No surprise upcharges from the original estimate.

4-18 Comments: See above.  My only negative comment would be the movers should perhaps wear booties, if possible.  Red mud got tracked in on my new carpet.?

Mark B.
Oct 2012
5.0
Yes, I recommend this pro
$1,300
Firehouse movers were referred by my Realtor, who told me he had never heard anything bad about them.  I called about a week out and spoke with the owner and she sent someone to my home the very next day to assess the requirements for an estimate.  Very shortly thereafter I received a call with a estimated effort and price.  I quickly reserved them for first thing Monday morning.  This was after calling two other companies just to get an idea if the price was in the ballpark.
On Monday morning, the crew arrived very promptly and spent ten hours moving furniture and boxes out of our home.  We were moving into an apartment temporarily, so the move also included a storage unit.  The crew was always very professional and extremely careful with our furniture, using lots of pads and tape.  They never slowed down, even after they were understandably tired.  
When moving into the storage unit, they were extremely efficient with stacking and loading to maximize the space utilization.  Another nice feature is that they offered to leave the pads taped to the nicer furniture as a rental since I am planning to use them again for our move into a new house (being built).   The way this works is that they charged me for the pads but will reimburse me when I use them for my next move.
I definitely plan to use them in a few months when our new home is ready to move in.  However, we will likely need to reserve a larger crew and maybe two trucks to make it go faster.

Response from Firehouse Moving & Delivery
"Customer, Thank you for your business. We appreciate it very much. Look forward to servicing all your moving needs in the future. Rose Smith Firehouse Moving & Delivery 972.564.1595"

LARRY I.
Aug 2012
5.0
Yes, I recommend this pro
$250
Great.
Response from Firehouse Moving & Delivery
"Member Thank you for your business. We look forward to working with you again. Rose Smith Firehouse Moving & Delivery 972.564.1595"
Showing 1-25 of 28

Licensing

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FAQ

Firehouse Moving & Delivery is currently rated 4.6 overall out of 5.

Firehouse Moving & Delivery accepts the following forms of payment: CreditCard

Yes, Firehouse Moving & Delivery offers free project estimates.

No, Firehouse Moving & Delivery does not offer eco-friendly accreditations.

No, Firehouse Moving & Delivery does not offer a senior discount.

No, Firehouse Moving & Delivery does not offer emergency services.

No, Firehouse Moving & Delivery does not offer warranties.