
Blount's Speedy Rooter
About us
Blount's Speedy Rooter has been proudly serving the Temple, TX and the neighboring communities' plumbing and septic system service needs since 1980. Our dedicated family owned and operated plumbing team looks forward to serving you and answering any questions you may have. With over 30 years in business, we're prepared to work quickly and efficiently to deal with all your plumbing needs. Allow us to assist you with: • Professional Drain Cleaning • Septic Cleaning and pumping • Plumbing and Septic Installations • Pump trucks • Failed Septic Remediation • All Repairs • Leak detection • Gas services Blount's Speedy Rooter hopes to become a company that you can always rely on. The quality of our plumbing service is unrivaled and no matter what your issue is - we're here for you! All our work is guaranteed. Call Blount's Speedy Rooter today for more details. Additional email - [email protected].
Business highlights
Services we offer
Plumbing repair, drain & septic cleaning., gas & sewer lines, water
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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79% | ||
12% | ||
9% | ||
0% | ||
0% |
"Ms. [Member Name Removed], I was hoping to get more information about your concerns. We keep accurate paperwork of all our travels and services, and it alarms us that you are missing some of the information that you listed in your review. Please call our offices so that we can better service you and get you the service you deserve. Thank you for your time in allowing us to service you. Blount's Speedy Rooter, LLC"
Prior to purchasing our home one year ago, we called Y to have them pump and inspect the septic. We lived out of town, so weren't there to observe. So, one month later, we called them back over to show us where the lid was located, as the soil in the backyard hadn't been disturbed. We just wanted to know where to find our septic system as the plat wasn't specific. Our house is on a unique property, not a cookie-cutter lot. Y couldn't find it again.
Fast forward one year. Toilets were overflowing in the house, so we needed help. Y told us to call their friend at X Plumbing. X sent cameras down the pipes from the roof and told us we had a broken terra cotta pipe from the house to the septic and it needed to be replaced. He also found the septic lid and said it had been "years, if ever" since it had been dug up. (He later denied ever saying that, but I took a video of his conversation with me while he dug.) Upon opening the lid, he discovered septic didn't have a Sanitary-Tee. At this point, we weren't impressed with Y, so we decided to call Blount and start all over.
Blount's septic team and plumber (a Blount employee) were faster, better communicators and PROVED they did what they also showed needed to be done, using a camera and video. They installed a "Sanitary-Tee" that should have been installed years ago, but Y never mentioned it when they supposedly drained and inspected the tank a year ago. (Y said on their receipt that the septic was "in working order.") Blount also showed us we didn't need a "broken, terra-cotta pipe" replaced from the house to the septic as X recommended; that pipe is a high-quality PVC and is in perfect condition.
Blount will definitely have our business in the future.
He went to work and had the job completed in an hour and 15 minutes. He was careful not to spill any of the liquids in the yard. He was very professional.
In the afternoon their business office called to follow up on the quality of our service, and to see if everything met our satisfaction.
We will use this company again if the need arises. We were very satisfied.
We had a long time of getting the work started. Reason: INSURANCE company repeatedly processed and delayed work.. Once the Insurance company displayed their intelligence of getting payment and paperwork cleared. Blounts was on the job and worked to resolve the problem of repair of my Entire Sewer Line.
Jimmy and Nick Blount were courteous, efficient and displayed excellent work.
Doretta Windham,
I feel bad not writing a good review about this company- because if they offered fair/honest pricing I would have given them an A+...but they don't - and honestly I feel like we were taken advantage of. They do "fixed pricing" meaning - it doesn't matter if it is a 2 minute fix or something that takes 2 hours to fix- you get charged the same price. The service man that came was on time, very professional, did an excellent job fixing the repairs, wore booties in the house, and was very clean and polite. He was great- I think it's just the company pricing that's wack. We did get an estimate before he completed the work- but I thought the estimate was so high because there were several things I asked him to look at maybe he was going to be at the house the majority of the day or maybe he needed expensive parts or something. Nope, took him only a few minutes to fix the things we asked him to look at. He was at the house for a total of 40 minutes and we were charged $539. What a joke!!! I should have just bought 3 new toilets!!! Honestly I should have just called another company or a handy man because everything (besides snaking the drain) could have been fixed by a handy man but I just didn't want to mess around with finding someone else and this place had good reviews on here. If you need one plumbing need done- maybe consider calling them - they will do a great job. BUT if you're looking to have a few things looked at- I would call a company that offers fair pricing.
"Hello, Let me first apologize for your less than satisfactory service recently. It is our family goal that you are completely satisfied. From reading your review, I see that you feel like you’ve paid for something twice and that we have not kept you informed. Your satisfaction with our family business is important to us and I will be taking the time to review your service history to make sure I understand. I want to assure you that if we find that you have indeed double paid, we will credit your account, and I will be looking into why you haven’t been kept informed in order to develop a standard procedure to make sure we are keeping everyone in the loop. I will be getting back in touch with you soon. Thank you for your time, Nick Blount, General Manager & Third Generation"
Licensing
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