Veedone Construction LLC

unknown

Before we met Thomas at Veedone, we contacted about 7 roofers by email/phone, but unfortunately we received only 4 visits.  Out of those 4, 3 roofers gave us a firmed quote (the 4th one didn't contacted us back until about 2 months later. He asked us if  we still needed a quote, but luckily our roof was already complete by then). Thomas at Veedone quote was among the 3 quotes that we received.

Besides the steps described above, Veedone included in its quotation:

*3 pages report including a satellite picture of the roof

*Colors available in the Sugar Land Area

*Certificate of Liability Insurance

The quote was very nicely lay out and easy to understand for somebody like us who has zero experience in dealing with building businesses or repair.

Thomas was very professional, respectful, and kind. Any questions we had before the job started was quickly answered. Even after 6 months, the roof was done,  we requested him a form that the insurance was in need of, his reply was very immediate.

Besides the pricing which is reasonable and comparable, we decided to go with Veedone over the other 2 roofers for the main reason:

Thomas was acting directly with our HOA on our behalf and he applied for the permit with the City of Missouri City, TX whereas the others 2 roofers demanded that we initiated all the administrative paperwork.  

Finally, our roof was done less than 2 days. The recently strong rain and wind from the past few months made us feel more comfortable and put our worries away.

Thank you Thomas for the nice job!

I first met Thomas, the owner of VeeDone when I had his
company perform some sheetrock work and painting at my first house. They did
the work very well. When it was finished he mentioned his company?s main focus
of expertise is roofing. At that time I had a roof put on about 4 years prior
so I didn?t think too much of it. Fast forward to a different house and the
hail storm we had in Houston and I found myself with a leaking roof.
Thomas came over and determined a number of problems with my
existing roof. Some of it was hail related and some of was from poor execution/deliberate
deception by the previous roofer the previous owner had used. He saw that the
addition to my house where the leak  had
a very low pitch and likely as a cost cutting practice, the previous roofer uses
traditional shingles on it. Thomas said any roofer who saw this valley would
know you cannot do that and not expects leaks. The lack of slope allowed rain
to flow under the shingles if there was enough wind to carry it. Eventually a heavy
and long storm caused my ceiling to bulge with water it was taking on from the improperly
installed roof.  
The hail storm and subsequent damage led to Thomas
discovering that I had a fake ridge vent put on my house. What is a fake ridge vent
you ask?  The previous roofer paid for
the ridge vent material, mounted it onto the roof but did not cut the large
vent in the roof to allow the air to flow. He also pointed out that in addition
to my fake ridge vent the last roofer didn?t install any soffit vents anywhere
around the house.  Soffitsare required
for a ridge vent to work properly. What this means is I had little to no
ventilation from my attic. No wonder the previous owner?s wife complained that
the house was so hot in summer.
Thomas and his crew came in and fixed all my issues. They installed
proper ridge vents, soffits, venting in the garage, and shingles everywhere that
had a normal pitch. He used a torch down roof in the large, problematic area that
completely prevents any water from entering in.
I was very pleased with the care he gave me. He has a
variety of colors and levels of shingles to pick from so you don?t feel you
have to pick from one or two that he prefers. He explains everything to you
that is being done and why. He is noticeably very kind to his workers. I
noticed many of them are the same ones that first came to my older house 6
years ago. He was also very kind to my neighbors. He went to each one,
introduced himself and apologized in advance for any noise. He tells each one
if any trash or debris ends up in their yards to tell him immediately. This
kindness and the nice roof he put on my house led to him getting my neighbors
on both sides of me, and one directly across from me to get roofs as well. Two
more neighbors down the street also used him.
From that same hail storm Veedone had to redo my roof at my
old house/ rent house because of the hail damage. That one was more involved
since it required removing all of the decking. My tenant said everyone was very
kind to her and the yard was clean when they completed their work.
My father had some trouble with his hail damage claim at his
house. His house is around the corner from mine so the storm impact should be
similar.  Two times the insurance company
said they did not see enough damage to merit a new roof. I called Thomas and he
scheduled a visit with an engineer from the insurance company. They both got on
the roof and Thomas took out his chalk and drew his square. He then stated that
the policy requires there be ten hail hits in an area to merit a new roof.
Thomas pointed out over thirty to the engineer. A day later my dad was approved
for a full roof.
Thomas is very honest and transparent with you about
everything going on with the project. He is there every day multiple times to
ensure everything goes to plan. I trust his workers in my home and around my
family which is one of my deciding factors for contractors.  I appreciate Thomas helping in the insurance process
because those things can be overwhelming for individuals who have never had to
make a claim of this sort before.  
Anytime someone mentions needing a roof I give them Veedone?s
number.