REGAL CARPET & FLOOR

Description of Work: Regal was contracted to put in hardwood, tile & carpet for approx. $9K (50% down). They completed most of the tile (missing grout, touch-ups, & cleaning left) and the hardwoods none of the carpet. As they were moving furniture back, I noticed a very large area (approx. 9 x 8 in.) on the dining room table where the top layer (veneer) was either torn off or had 'bubbles'. The damage does not appear to be from scratching the table, but from putting something on top of it that would warp the veneer. The installers admitted that they did not see the damage prior to moving the table, however, the company refused to repair/replace the table once they found out the cost of the table($4K). As if that were not enough, the owner, Mike Alnaser, responded to our request to rectify the situation by shouting obscenities at us, pointing his finger in my husband's face while screaming that we were a ''bunch of pigs'', and calling me a ''b----'', before peeling out of our driveway. Real classy guy.