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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater System Service, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
0%
2
22%
1
0%

Filter reviews by service

Showing 1-9 of 9 reviews
H S G.
Jan 2015
2.0
Stereo and Home Theater System Service
I have been trying for over a month and it is still not installed. This is the most unorganized facility I have ever dealt with. The customer service is rude and the order frequently have errors. I have received wrong items as well as orders with the wrong names listed.

Nancy T R.
Jan 2013
5.0
TV Sales
Yes, I recommend this pro
$799
I don't do electronics, but my daughter and her husband love it. I told her that I wanted a T.V. and knew what size I needed. We went and looked and so I picked out a 40 inch T.V. that I loved. They had an offer where within 90 days or whatever if they reduced it I could get the same deal, so I saved an additional $200 because they went down to $799. I had no problem getting my money back either and they were fabulous. They were very knowledgeable and very, very, helpful. I came home and did my due diligence and looked at all the reviews and saw what people said about the T.V. and it's fabulous. I knew when I wanted the T.V. for the living room I also knew that I wanted this one, but I didn't know what model until I finally found the right one. I'm very happy with both of them.

Anonymous
Dec 2005
5.0
Computer Repair
Yes, I recommend this pro
$150
Best Buy installed a new home network for my computer and cleaned up the hard drives. The workers got the job done quickly and I feel that their staff is very knowledgeable and courteous. Everything works great. They did a great job of explaining exactly what they did and giving me instructions on how to use the new networking.

SHANYU J.
Jun 2004
5.0
Computer Sales
Yes, I recommend this pro
$2,000
THIS IS THE BEST ''BEST BUY''. SO MANY SELECTIONS AND EXCELLENT SERVICE! VERY PROFESSIONAL AND HELPFUL STAFF.

LONG CHUNG L.
Jun 2004
4.0
Small Appliance Repair
Yes, I recommend this pro
$12
THEY ARE VERY POLITE AND CHANGED IT FOR A NEW CALCULATOR FOR US. WE ONLY PAID $12.00 FOR THE INSURANCE FEE FOR THE NEW CALCULATOR. BEST BUY WAS GOOD SERVICE.

Anonymous
Jun 2004
5.0
Delivery Service
Yes, I recommend this pro
$1,400
SALESPERSON AT BEST BUY WAS VERY POLITE AND KNOWLEDGEABLE ABOUT THE DIFFERENT BRANDS OF REFRIGERATORS. DELIVERY WAS ON TIME AND DID AN EXCELLENT JOB REMOVING OLD FRIDGE AND HOOKING UP NEW ONE.

LESLIE J.
Mar 2004
4.0
Appliance Repair
Yes, I recommend this pro
FIXED DRYER THE SAME PROBLEM OCCURRED AGAIN IN TWO WEEKS.

LESLIE J.
Mar 2004
2.0
Computer Repair
Yes, I recommend this pro
THEY ARE NOT VERY GOOD WITH THEIR WARRANTY WORK THROUGH THE HELP LINE. I WOULD NOT BUY AN IN HOME WARRANTY AGAIN.

Anonymous
Feb 2004
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$1,000
THE SERVICE WAS WONDERFUL AND THE EMPLOYEES WERE VERY POLITE. THEY MADE ME FEEL COMFORTABLE AND AT HOME.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact Information

16980 Southwest Fwy, Sugar Land, TX 77478

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