The sales consultant did not seem very interested in selling furniture to us. However, we liked the furniture & knew what we wanted & purchased them anyway. We were informed that our furniture would arrive on December 16. But, it didn't. I had to call 5 times to find out what the delay was. The final customer service representative informed me that the delivery truck had been stolen. Why was I not informed of this? I had to call them 5 times to get this information. He then told me that they had tried to call & had spoken to someone. He was extremely rude to me. This was not possible since the phone no. they called on had been disconnected a week prior to the furniture delivery. I was then told that the furniture would be delivered on Sunday. The delivery dept. was closed & we never got our furniture. It finally arrived late Monday evening. Every single piece of furniture was severely damaged! Some of them didn't even arrive! I would not advise anyone to shop at Fingers.
Description of Work: Purchased a breakfast set, formal dining room set included a china cabinet and a 2nd bedroom set. Included 2 nightstands and a chest of drawers.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
06/2004
3.0
furniture sales
 + -1 more
THE SALESMAN SHOWED US THE AREA WHERE THE COUCHES WERE, HELPED A LITTLE, AND THEN DISAPPEARED. WE WANTED TO ASK ABOUT DIFFERENT COLORS, BUT COULDN'T FIND THE SALESMAN. WE DID PURCHASE A COUCH, BUT THEN COULDN'T GET IT DELIVERED FOR A WEEK.
Description of Work: WE PURCHASED A COUCH AND HAD IT DELIVERED TO OUR HOME.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$490.37
SHANYU J.
06/2004
5.0
furniture sales
 + -1 more
GOOD QUALITY, DELIVERY SERVICE WAS EXCELLENT, AND NICE SALESPERSON.
Description of Work: PURCHASED SOFA, BED, AND SOME OTHER FURNISHINGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
06/2004
4.0
furniture sales
 + -1 more
OUR EXPERIENCE WAS GOOD. THEY DELIVERED IN THE TIME THEY SAID AND TO OUR SATISFACTION.
Description of Work: BOUGHT A SECTIONAL COUCH.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
SENON S.
04/2004
4.0
home theater design
 + -1 more
JOSE, THE SALES ASSOCIATE, WAS SO POLITE AND VERY KNOWLEDGEABLE ABOUT THE PRODUCT.
Description of Work: WE PURCHASED AN ENTERTAINMENT SYSTEM AND THE SALES ASSOCIATES, ESPECIALLY JOSE, WERE SO POLITE & HELPFUL. JOSE EXPLAINED TO US WHICH ONE WAS A GOOD BUY AND WHICH ONES WERE NOT.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
02/2004
5.0
furniture sales
 + -1 more
LINDA, THE SALES GIRL, HELPED US CHOOSE AND PRICED THE FURNITURE NEEDED. THEY DELIVERED THE FURNITURE ON TIME.
Description of Work: FURNITURE PURCHASE AND DELIVERY.
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*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Stereo and Home Theater Systems
FAQ
FINGER FURNITURE CO is currently rated 3.7 overall out of 5.
Sunday: 12:00 PM - 6:00 AM
Monday: 10:00 AM - 9:00 AM
Tuesday: 10:00 AM - 9:00 AM
Wednesday: 10:00 AM - 9:00 AM
Thursday: 10:00 AM - 9:00 AM
Friday: 10:00 AM - 9:00 AM
Saturday: 10:00 AM - 9:00 AM
No, FINGER FURNITURE CO does not offer free project estimates.
No, FINGER FURNITURE CO does not offer eco-friendly accreditations.
No, FINGER FURNITURE CO does not offer a senior discount.
No, FINGER FURNITURE CO does not offer emergency services.
No, FINGER FURNITURE CO does not offer warranties.
FINGER FURNITURE CO offers the following services: FURNITURE SALES.