Brushstrokes Painting & Remodeling received The PINNACLE AWARD from the Houston Better Business Bureau in 2015 in the Residential Remodeling Category. The Pinnacle Award is their highest accolade and only ONE company in their respective fields is honored with this award. Our formula for success is simple: We Care About Our Customers! When you do that, happy customers and clients happen naturally. Our customers repeatedly recommend Brushstrokes to their neighbors, family and friends. 21 EMPLOYEES. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO EXTRA CHARGE FOR AFTER HOURS SERVICE. ASK ABOUT ANGIE'S LIST DISCOUNT.
BATHROOMS, COMPLETE REMODELING, HARDIE PLANK, HARDWOODS, INTERIOR & EXTERIOR PAINTING, KITCHENS, RESTORATION., ROOFING, SIDING & TRIM REPLACEMENT, TILE
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
4% | ||
0% | ||
0% | ||
4% |
"Our email communication following (Removed member name) review below... My opinion is that people like (Removed member name) should not be allowed to write reviews. Who writes comments like that? We never submitted a bid nor performed any work for him so how can he reasonably give us an F? It appears that he regrets his choice of contractor and therefore is using Brushstrokes as his scapegoat as he can't let it go. Pretty sad. ---------- From: Cameron Chapman [mailto:[email protected]] Sent: Wednesday, October 07, 2015 8:22 AM To:(Removed member name) Subject: Re: Lengt of beam Good morning (Removed member name). I was very disappointed to see your review on Angie's List yesterday. We've never had anything close to an F review and this will certainly hurt our company. I'm sorry if we dropped the ball on your beam project. My last contact with you was on Thursday, August 6th, and the following week I left on vacation. I shared all of the information with one of my partners and he said he would handle it but evidently it was never handled. He said he left a message for you on Friday morning August 7 at 9:50 AM but never heard back from you. I can't confirm this - or perhaps he dialed the wrong number - but you evidently never received his message. We were interested in helping you with the project from the beginning but thought you just chosen somebody else when we didn't hear back. Please let me know if there's anything that we can do to make this right. We would be happy to come out and visit with you tomorrow morning if you're still pursuing this project.? Please just let me know. I would hate to have a misunderstanding or miscommunication tarnish our reputation and negatively impact our business and our crews earning potential. I hope you can understand this. Thanks again for your consideration. Thank you. Cameron 832-766-9344 Brushstrokes Sent from my iPhone ---------- On Oct 7, 2015, at 9:21 AM, (Removed member name) wrote: Sorry, that project is finished. I was disappointed in not hearing back from you guys because your ratings were good. You may have been the best to use. Angie’s List lets you post a response to a review. An F rating in a bunch of As and Bs will not be noticed, especially if you post a reasonable response. When I check Angie’s List, I always ignore the low ratings if there are only a few and if most of them are because the customer never heard back from the contractor. I personally don’t see how one low rating in a bunch of high ratings can impact your business. (Removed member name) ----------"
Brushstrokes Painting & Remodeling were very good. They were a little bit higher in their estimate, so we went with someone else. They were perfectly wonderful. They were on time, very professional. They got the estimate back at a very timely manner. They were super professional.
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