
Air Stat Air Conditioning & Heating
About us
We are a family owned and operated business. We strive to provide quality service, including punctuality, competitive pricing, and work area cleanliness. It is our goal to leave a work area cleaner than when we found it and to leave your home a place of comfort at an affordable price. We use only the highest quality parts and equipment on each job and we will not recommend an unnecessary repair or replacement. Our technicians will point out ways to save on your utility bills and extend the life of your unit. We provide a two year warranty on our work. Any replacement part, including full units, have their own manufacturers warranty. It is our goal to make our visit to your business or home, as pleasant as possible. Subs used for duct cleaning & roofing.
Business highlights
Services we offer
Heating & air conditioning - service, air ducts., air purification, installation, maintenance, repair, replacement
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
96% | ||
2% | ||
1% | ||
1% | ||
0% |
"My apologies for the late response to this review. First of all my sincere apologies to Mr. [Member Name Removed] for the communication issues. We try to accommodate and please everyone and, we are not perfect. ill be the first to admit that I don't always get back to everyone immediately. My recollection to Mr. [Member Name Removed] job is that our first assessment (or diagnosis) of the drain issue was that the interior pan may have been cracked. Or that the drain line & air handler were not properly set. Roy did not detect or visibly see a crack in the pan or fitting at that time. His initial response to our technician (Roy) was that they were thinking about selling the home and that he wanted to pursue the least expensive option. and that he did not want to entertain the thought of replacing any equipment. Which is understandable. However, I do recall his attempt to reach me and that I did indeed tell him I was going to call him back. At that time I was experiencing some health issues and was in & out of the hospital. My Angie's List rep can attest to that. I also recollect informing Mr. [Member Name Removed] about that as well. Since that time, after reading Mr. [Member Name Removed] review I attempted to contact him via cell phone. No response. I would like to speak to him about a refund. I even attempted to contact him recently. For the record, our service record & reviews on Angie's List & the Better Business Bureau have been stellar. I can honestly say that to my knowledge in 20 plus years of service we have had no more than three or four jobs that we did not diagnose correctly. None of those were by any means intentional. And no contractor, technician, or company is ever right 100% of the time. We do care about our customers and our workmanship. i believe that Our reviews and our record with the BBB & Angie's List have established that. Sincerely, Dan Gillis / Owner"
Another outstanding job by Air Stat. With limited attic space, technicians carefully removed an existing system and installed new equipment. The new installation makes the equipment more accessible. Problems generated by the old system installation were resolved and the new unit functions very efficiently. Air Stat really did this job right. We look forward to trouble free performance from the new unit.
"$ 125.00 for over an hour in a hot attic is more than reasonable in the have industry. And we resolved the issue. Most companies I know would charge double that and probably try to sell you a new system for thousands more."
The system has been running for more than a year now and is about 20% more efficient at cooling the house than the previous one. Clearly some of that is down to the components chosen, but any internet search will verify that it's intelligent system design and quality installation that matters most in HVAC. AirStat definitely provided that.
"Mrs. [member name removed], Thank You for your kind review. More so for your trust in us. We strive to tell people the honest truth about their systems & give them the best options according to their home, lifestyle, & budget. We want our customers for a lifetime not just for a day. Trust is such a huge factor in our business. We will continue to strive to be the hard working & hand shake deal kind of company that this country was founded on. When new customers like you put your trust in us we don't take that for granted. Thanks again !!!! Dan Gillis / Owner"
"Always a pleasure to work for your family. David & Katy are fantastic people that walk with true integrity, especially as homeowners. Knowing that they might be having to relocate some time soon they opted to relocate a unit that was placed in a poor location and spent the extra funds to do that and upgrade the system so potential new owners would not have to do so. It also increased the value of their home as well. Really a pleasure to have as customers. They also took the time to look at their options & ask questions. I believe they made a wise choice for their home. We appreciate your trust in us !!! Sincerely, Dan, Roy, Xris, & the Air Stat Staff ."
I gave the Job to Dan Gillis and I got the lowest bid...so gave him the job...and they were very professional about it....
Roy and Chris worked on the ducts...first they took out and hauled the old ducts and cleaned the attic out..Then they started installing the Ducts It took 2 days for the whole work to be completed and I am very happy that I gave Dan to
complete the Job. Right now the whole house is cooling very well ..what Dan had said it would do.
I am very satisfied with the work performed and would recommend Air Stat to all.
"[member name removed], we really appreciate the great review. It was truly a pleasure working with you. I know you had other estimates and I appreciate your trust in us and in what I told you we could do for your home. Asking the kind of questions you asked and looking at the options based on the information you conveyed to me helps us understand exactly what your needs are. That's what "doing business" requires. Information, trust, action, & results. It was a long hot job but the end result was the necessary air flow needed to cool all of your home. Thanks Again for choosing Air Stat !!!"
They were very careful around the carpets and wood floors. I have used several different HVAC companies in Houston over the past 20+ years, and I highly recommend Air Stat.
"Mrs. [member name removed], Thank you for your business and the kind review. It was a pleasure to work in your home. We really appreciate your patience. It took a while to get the replacement scheduling down because of potential weather and a situation on our end. You were very patient & understanding. Thank you for that. The relocation turned out very well and I believe you made a wise choice to do so. Thanks Again from all of us at Air Stat !!!"
Licensing
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