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Reviews
1.02 Reviews
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Showing 1-2 of 2 reviews
Dana N.
Sep 2011
Home Security System Service
Do not use this company.
The company went out of business without contacting me. My monitoring was dropped without being notified.
The company went out of business without contacting me. My monitoring was dropped without being notified.
Donna Q.
Aug 2011
Home Security System Service
I signed a three year contract for security monitoring with Walker Home Security/ Guardian Alarms/ The Alarm Center in October 2008/ This company requires that the monthly payment be bank drafted from a checking account. No informantion was sent to me that the name of the company had changed twice or where the new monitoing station was located. When I signed the contract for service I was never told that the contract would renew automatically for two years after the 36 month contract was up. The only way to stop an automatic renewal of the contract was to send a letter to the company stating that you wanted the service discontinued.The renewal process was not communicated at the time of contract by the salesman, and the company did not send any updates on name change or contact information. I had to go through my bank to get the contract information for this company to stop my service. With no way for customers to contact Walker Home Security/ Guardian Alarms/ The Alarm Center due to the frequency of their name changes, the customer is automatcally signed up for an addtional 2 year contract. I do not recommend using this company, and feel that the reason for the frequency of their name changes is because of their dishonest business practices.
HELEN M.
Mar 2011
Home Security System Service
We made three appointments with them. Both my husband and I stayed home to wait. They didn't come to any appointment. The last excuse was, "I forgot".
Licensing
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FAQ
Walker Home Security is currently rated 1.0 overall out of 5.
No, Walker Home Security does not offer free project estimates.
No, Walker Home Security does not offer eco-friendly accreditations.
No, Walker Home Security does not offer a senior discount.
No, Walker Home Security does not offer emergency services.
No, Walker Home Security does not offer warranties.