THE RESIDENCE DOCTOR

The previous owners of my house made some "modifications" that ruined the structural integrity of my house. I called 3 companies for a quote for the structural repairs. The Residence Doctor is the ONLY one that gave me a detailed, line item quote of every bit of the work that was to be done and the associated cost. I knew the itemization would reduce the amount of change orders. Although Residence Doctor was not the cheapest quote, I knew there would be no hidden fees. Well, the structural repairs led to my decision to completely remodel the downstairs. From adding beams, tearing out a wall, new countertops, repiping the plumbing in my house, removing popcorn ceiling, retexturing the walls with a more modern texture and painting--my house looks brand new. I love coming home. There was great, constant communication throughout the project and Residence Doctor completed the work on-time and for the quoted amount!

I have used this company in the past with pleasing results and was also very satisfied with my recent experience.

Very happy with their service. Guys arrived as scheduled and worked extremely hard. They cleaned up after themselves and came back after to make sure we were satisfied. Will not hesitate to use The Residence Doctor again for future home renovation. They guarantee your satisfaction, and we have been very pleased with their work.

We contacted this contractor on a Monday and asked for them to come out that Wednesday to provide a quote on work to be done on a house we were trying to buy. We needed new paint, carpet and windows throughout the entire house, and we wanted to do more remodeling as our budget would allow. The gentleman arrived on time and was very professional. However, he was not very interactive throughout the walkthrough process. Other contractors we had out that day took us through each room to discuss possible updates that would help with the look of the house while saving us money. This was very helpful since we really had no idea how much work we could get done within our budget. The Residence Doctor basically performed the walkthrough alone, asking very few questions during his time there. We were on a tight schedule with the loan process for the house, so we asked for the estimate to be provided as soon as possible. We also needed the quote to be broken down by materials and labor separately. Another contractor was able to get us a rough estimate (not broken down) within 2 days. It took us a week to get the estimate from The Residence Doctor, and it wasn't even broken out like we needed it to be. The estimate was almost double the estimates we had received from 2 other contractors. In the end, we decided not to use The Residence Doctor, mainly due to price and the amount of time it took us to get the estimate.

We were very pleased with the quality of the work performed, and the friendliness and professionalism of all the contractors who worked in the kitchen. After a couple of days delay in starting the job, we had owners George and Greg, in and out on a daily basis checking on the progress of their employees. The entire job was completed in 8 consecutive work days. Before the work started, the kitchen was tented and floors covered to keep dust at a minimum. Each day there was clean up done so we had no dust to clean up. The kitchen looks bright and new again thanks to The Residence Doctor! The entire experience was a pleasant one because of the work quality and the excellent customer service provided by one and all persons we dealt with during our remodelling project.

Since we were out of town at the time the inspection was done on our home, the realtor called The Residence Doctor to make the repairs. Not one of the repairs was complicated. The Residence Doctor was given a copy of the inspection report including the statement that the work was to be done by a licensed electrician. When seeing the bill, we asked George at The Residence Doctor, for a description of the work, the amount of time (man-hours) spent on the job and a copy of electrical permits or proof that the work was done by a and quot;licensed electrician.and quot; In the past three weeks, my wife and I have called George the owner a number of times - we have not had calls returned, have only spoken to him once, George promised to send a description of the work about 10 days ago (still not here!) He has not told us if the work was done by a licensed electrician - I have yet to get any evidence that the work was done by a licensed electrician. I have asked for a copy of electrical permits and the name of the license electrician that should have done the work. At this point, it is clear that this company is unresponsive to this paying customer, Priced very high (in my opinion), and does not follow up as George promised. (I truly believe that The Residence Doctor aligns his services with realtors, and, as such, feels that he does not need to be responsive to the end customer.) Very, very unprofessional. I would never use this company for repair or contracting services in the future - it just isn't worth the aggravation!

Did not go well.

Contacted The Residence Doctor as part of collecting quotes for a replacement 2nd story patio. Prompt and punctual attendance of the owner, but I received no quote. I contacted them to be told his mother had died and he was backed up. More visits out with specialists, and a quote about a week later. All very professional. Final quote was $8k more than another quote so I used someone else.

I did not use this company, their prices were more than double of my other estimates! But they were on time and very professional when they came to the home.

Great job all around. Looked fantastic when they finished!

Asked for an estimate. They sent someone as scheduled. He was on time and professional. I received a timely and complete estimate. I chose another firm, but will certainly consider them in the future.

The project went well and I am satisfied with the work

The Residence Doctor came to my house, found out what I needed to be done and gave me an estimate for the job. The estimate was detailed and explained: the cost of the project was within budget and reasonable. They scheduled a start date, and arrived on time. They were professional and neat. Each evening they cleaned their work area and left no mess. The quality of the work was excellent. I have since used them again. The job was a smaller job, but they again were punctual and professional. I would highly recommend them for any contract work on a home. They know their business. They do excellent work. They are respectful of your home and your property.

It was a total roof replacement. He is always right there on the follow through. His staff is really friendly and really helpful. He us someone with a lot of character and integrity.