Terry installed the flooring expertly. He even made cuts under several brick walls so the flooring ended underneath the wall and no baseboard or quarter round was necessary on those walls. Overall, the floors look beautiful. However, my floors are almost black and he/his crew did not clean up excess glue as they worked and they left many small glue spots on the wood floor. He came back once to remove some of the spots, but there were so many that some are still left. He did offer to come back one more time with a buffer, but I feel that this should have been addressed as he was installing the flooring. I would absolutely use him again because of his expertise--he is a real deal craftsman--but it was an inconvenience dealing with the glue spots. We have had to remove what was left as we have time.
Description of Work: Installed glue down engineered hardwood flooring.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Cynthia H.
06/2009
5.0
flooring contractor
 + -1 more
Magnificent! Terry is a perfectionist. He was careful to allow the laminate to acclimate before installing. He pointed out a batch that had a flaw in the overlay of the pattern on the laminate (something I would have never caught.) He worked tirelessly. He made arrangements for me to go to a private showroom and bring home samples so I could make a good decision on which laminate to use. There is nothing I would change -- and excellent contractor who does an excellent job.
Description of Work: Terry removed approximately 500 sq. ft. of 12" ceramic tile and then installed approximately 1500 sq. ft. of top-of-the-line WilsonArt 5 inch label laminate over premium pad.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Cynthia H.
07/2008
5.0
flooring contractor, hardwood floor
 + 0 more
He is excellent. He can compare all the laminates for you and explain to you why some are better than others. He has extensive references to back up his work.
Description of Work: He installs laminate and hardwood flooring. He can also do repairs.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
TERRY GENSER is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
TERRY GENSER accepts the following forms of payment: Check
No, TERRY GENSER does not offer free project estimates.
No, TERRY GENSER does not offer eco-friendly accreditations.
No, TERRY GENSER does not offer a senior discount.
Yes, TERRY GENSER offers emergency services.
Yes, TERRY GENSER offers warranties.
TERRY GENSER offers the following services: Hardwood Flooring Sales/Installation