STAR REALTY PROPERTY MANAGEMENT, LLC

Property Management, Real Estate Agents

About us

Star Realty Property Management, LLC is a family owned and operated full-service real estate brokerage company which specializes in residential property management in Spring, Texas and the Greater Houston area with a concentration in Humble, Klein, The Woodlands, and Spring, Texas. We specialize in single family homes, duplexes, fourplexes, and townhomes.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Residential property management, leasing and sells of homes in Humble, Klein, The Woodlands, and Spring, Texas. We specialize in single family homes, duplexes, fourplexes, and townhomes.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.3
Showing 1-6 of 6 reviews

Pauline M.
01/2018
5.0
property management
  + -1 more
It went very well and was very informed.
Description of Work: As a owner of property I needed someone to take over the hassles of the day to day situations when you have property. They followed through with their work and was very thorough with the process. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from STAR REALTY PROPERTY MANAGEMENT, LLC
Thank you very much for your business!

IVAN L.
03/2017
5.0
property management
  + -1 more
The Star Realty team is fantastic! They manage five rental properties for me and do a fantastic job! Four of the properties were acquired through Mark, who's also an agent. I've been using them for four years now. My brother used them first and liked them so much, he referred me. They're responsive, have great attitude, and are great at screening tenants. I've had terrible experiences with other property management companies before, and property management makes all the difference with rentals, so I'm really glad I found Mark and his team at Star!
Description of Work: I need property management services for five rental properties in Spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from STAR REALTY PROPERTY MANAGEMENT, LLC
Thank you [Member Name Removed]!! It has been our pleasure.

Katie B.
09/2016
5.0
property management
  + -1 more
I have had issues with past landlords but I have been pleased with Star Realty's service. I have been at this property for 2 years that they manage and have had to have their assistance on numerous occasions. They have always been courteous, professional, helpful and prompt. It is clear to me that tenant satisfaction is high on their list of priorities.
Description of Work: They are a property management company that helps tenants lease apartments and townhomes. They helped with getting all my service requests taken care of and dealt with the owner for me on painting and repairs. Overall they have been very responsive and helpful to all my needs. The office has been very nice and polite when I had questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from STAR REALTY PROPERTY MANAGEMENT, LLC
Thank you for being a fantastic resident!

Vivian L.
08/2015
5.0
property management
  + -1 more
unknown
Description of Work: Property mgmt.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from STAR REALTY PROPERTY MANAGEMENT, LLC
Thank you for your confidence in our management services!

David M.
10/2012
5.0
property management
  + -1 more
I met Mark with Star on a trip to Houston in September. During the inifial meeting Mark assessed the condition of the property and recommended what repairs and maintenance would be needed prior to rental of the property. Mark had a locksmith rekey the house and provided a copy of the new key during our initial meeting. Star used their network of service providers to perform the necessary work and kept me well informed throughout the process, including estimates of repair costs at each stage of the make ready process. I did not have to return to Houston after the initial meeting. Once the property was ready to rent, Star handled the rental process. Once a candidate was identified, I was contacted with the candidate information and gave approval for the tenant. As a remote property owner, I could not have asked for more complete or professional service.
Description of Work: Had vacant property in need of repair/management. I live 200 miles from property. It had been vacant a couple of months. Star managed roof repairs, flooring repairs, interior paint work, A/C maintenance, lawn care, clean-up and rental process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from STAR REALTY PROPERTY MANAGEMENT, LLC
Thank you for your business! We look forward to working together.

Pete D.
09/2011
2.0
property management
  + -1 more
Good for collecting rent.
Description of Work: Property Management.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$84

Response from STAR REALTY PROPERTY MANAGEMENT, LLC
It is interesting that this Owner had originally given us an "A" rating for service for over 1.5 years of managing her homes prior to her dramatic "D" rating downgrade. I am confident this rating change was motivated by a disagreement about how to handle an electrical issue at one of her properties. In this particular situation, the tenant called in to report an electrical issue at the property, and had already flipped the breaker several times. As a courtesy, we called the Owner to inform her of the situation and that we would be sending out an electrician to assess and repair the electrical problem. The Owner then stated that she thought it was our job to drive out to the house and check the breaker box. When she was told that we were not electricians and would not be driving out to the house for this repair, her response was "then what am I paying you for?" It is clear in our management agreement what she is paying for and to this day, she is still paying us to manage her properties.

    Contact information

    19627 Interstate 45 N 310, Spring, TX 77388

    http://www.starrealtypm.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management,
    Real Estate Agents

    FAQ

    STAR REALTY PROPERTY MANAGEMENT, LLC is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    STAR REALTY PROPERTY MANAGEMENT, LLC accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, STAR REALTY PROPERTY MANAGEMENT, LLC offers free project estimates.
    No, STAR REALTY PROPERTY MANAGEMENT, LLC does not offer eco-friendly accreditations.
    No, STAR REALTY PROPERTY MANAGEMENT, LLC does not offer a senior discount.
    Yes, STAR REALTY PROPERTY MANAGEMENT, LLC offers emergency services.
    No, STAR REALTY PROPERTY MANAGEMENT, LLC does not offer warranties.
    STAR REALTY PROPERTY MANAGEMENT, LLC offers the following services: Residential property management, leasing and sells of homes in Humble, Klein, The Woodlands, and Spring, Texas. We specialize in single family homes, duplexes, fourplexes, and townhomes.

    Contact information

    19627 Interstate 45 N 310, Spring, TX 77388

    http://www.starrealtypm.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM