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Morrow Mechanical

4.7(
215
)
Heating and Air Conditioning Service, Air Duct Cleaning, Appliance Repair,

About us

When you call Morrow Mechanical, you'll experience great service. We focus on things that we feel are important to you when you need an air conditioning and heating company. Like keeping service appointments that fit your busy schedule instead of ours. A respect for you, your home and your property. Repairing things right the first time with up front pricing. We accept all major credit cards and have 100% financing with no money down (wac). Award winning.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Heating & A/C, Insulation, Ventilation

Services we don't offer

Plumbing, Appliance Repair

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 1
    View Gallery

    Assorted photos uploaded by Morrow Mechanical

Reviews
4.7215 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
1%
2
2%
1
4%
Write a review

Filter reviews by service

Showing 1-25 of 215 reviews
Sherry R.
Jun 2023
5.0
Yes, I recommend this pro
Many companies nowadays approach a customer like they should know everything about the product they are calling about. Right from the phone call When I called Morrow, the lady knew exactly what to say to me, and she told me turn the air off, and got someone out SAME DAY. amazing. Then when Mike got here, he remembered us and the whole situation about our AC. He took one glance at the problem and went right to work. Fixed it very thoroughly, and also double checked a couple other things to make sure all good. He is GREAT. We are so thankful we choose Morrow for our AC.
Response from

"[Member Name Removed] - Thank you for your review. We appreciate your working with us to get your problem resolved."

Corinne B.
Nov 2022
5.0
Yes, I recommend this pro
so again we had a wonderful experience for our service call...from the first call from kimberly who has the best customer service skills of anyone I have ever dealt with to Josh who could not be nicer and who is totally professional and patient when explaining things...I am so glad that we found this company and especially Josh and can't imagine using anyone else..thank you guys..
Dawn D.
Aug 2022
5.0
Yes, I recommend this pro
$50,000
This was the best service call (s) I have had since I moved to Houston. Brionna, the person who answered my call was very polite, professional and made me feel like my call mattered to her. She scheduled me for the next day - I was not available that same day because I was not going to be home at the time she had that same day. The technician , David, was absolutely wonderful. He found my freon was fine but I needed a chemical clean done and some other maintenance to the unit. He scheduled to come back the next day and again was early. Both days Brionna called to be sure it was okay for him to come early. Really - when was the last time you ever had a technician come early!!!! David was so great that I asked if he owned the company. He stated he didn't both he cared as if it was his company. This speaks volumes to Morrow - obviously they care about their customers and their employees to have not one but two employees to show that they care as if it were their own business. I will definitely not be going back to my regular air conditioner company because of these two employees.
Sarah Z.
Nov 2020
5.0
Yes, I recommend this pro
$23,000
Called at 7 PM to try to book a time for the next day, but they were able to get a tech to me that night. The tech (Caleb) was prompt and professional, quickly tested and diagnosed the issue, explained the solution/pricing to us thoroughly, and then fixed the issue quickly. All in all, he was in and out in an hour, and we didn’t have to go another night without AC! Highly recommend, I will use them again.
Response from

"Thank you for the kind review. We are so happy you were please with our services. Please let us know if there is anything we can do to help you with your air conditioning and heating needs. The Morrow Mechanical Team"

Joseph D.
Jun 2020
1.0
$7,900
I was looking to repair or replace an 4-ton A/C system for a 1200 sq. ft. home. The first quote was $4000 more than I had just spent to repair a 60 ton chilled water system, replacing 2 massive compressors, repairing a freon leak, and recharging the entire system. The low-end quote was $5000 more than what I could have bought the entire system + freon. Since i was assured that it could be installed in an afternoon, I assume I would paying about $500.00 per person per hour for labor. Not bad! I hope their guys are actually being paid that.
Gilbert B.
May 2020
5.0
Yes, I recommend this pro
Very good.
Louis R.
Oct 2019
5.0
Yes, I recommend this pro
$19,400
Everything went very well.
Elsie C.
May 2019
5.0
Yes, I recommend this pro
Chris arrived on time and was very responsive to my concerns, answered questions and went about his inspection efficiently. I really like Morrow Mechanical’s system of a call alerting me of when my technician would arrive and an email with a photo of the tech and his name for easy identification, a good safety measure for the homeowner. Thanks Morrow Mechanical for looking out for your customers.
Omer I.
Apr 2019
2.0
$72,092
Indoor evaporator coil was leaking freon. This was on an older R-22 system, the tech came out and charged me for the visit and over $700 to fill the freon. The AC worked for one night and the next day it quit working and apparently all the freon leaked out again. I was quoted a very high price for just replacing the evaporator coil so I went with another company that replaced the evaporator and condenser unit for a little bit more than the quote I had received from Morrow for just the evaporator.
Response from

"We were out at your house September of 2018. We advised you not to put the R-22 refrigerant in the system because it was going to leak out again and the fact that it was expensive. We gave you multiple options on replacing the coil and upgrading to the new refrigerant with a new system. you chose to go with only the refrigerant. We even gave you the options that once you decided what you wanted to do we would apply the charge of the refrigerant to the new coil or system."

Verna M.
Mar 2019
2.0
The workers were on time but after they left I was still having the same problem uneven cold and heat. So when it was time for them to do an inspection do to weather changing I called the company and let them know about the problem. When the person came out he said that the vent was on incorrectly and that was the problem. Anyhow I'm still having the same problem and basically was told there was nothing that they could do so it was a waste of my money and time.
Response from

"We have called you back multiple times to resolve the issue you are experiencing. Please give us a call we would like to get this adjusted for you."

Theresa S.
Dec 2018
5.0
Yes, I recommend this pro
Troy arrived BEFORE our scheduled time and was nothing but respectful of our home (placing booties on upon entering) friendly in his arrival and initial greeting & exceptionally thorough in his attentiveness to our system and the corrections and repairs that were needed and unknown to us prior to his visit. Troy addressed all of my concerns and frustrations and willingly walked both my husband and I through our thermostat helping to set up the controls for our needs.
Gerald R.
Dec 2018
5.0
Yes, I recommend this pro
$15,900
it went really great and troy was very polite, informative and through. he explained the nest thermostats reason for not functioning properly and had the same explanation as i thought. he cleaned out my drip pan and showed me before and after pictures which was a nice addition to go along with the explanation about his observations. nice guy, thanks troy
Rebecca M.
Oct 2018
5.0
Yes, I recommend this pro
$75,000
Excellent Rog was super courteous and knowledgable. I want him to do all service calls in the future.
Jamie F.
Oct 2018
5.0
Yes, I recommend this pro
$1,300,000
Troy is an excellent salesman, contact, problem solver. All the above and more. This means so much to me, having trust in a business at this day and time is rare .
Judy S.
Aug 2018
5.0
Yes, I recommend this pro
$13,500
Troy was on time, very professional and very safety conscious. He assessed the problem and quickly resolved the issue. He educated me on what he was doing and why and answered other questions for me. I was extremely grateful and happy that the cost was not nearly as high as expected! Great team member for Morrow Mechanical!!!
Ann B.
May 2018
5.0
Yes, I recommend this pro
Very well. I haven't had it serviced for few years so when everything went well, I was very happy.
Faye G.
May 2018
5.0
Yes, I recommend this pro
Great!!!!!! Chris was very professional, answered my questions and very friendly.
Patti S.
Apr 2018
5.0
Yes, I recommend this pro
$7,900
It went good. David was great.
Response from

"Thank you so much for the kind review! We are pleased to hear that your experience with Morrow Mechanical and your technician Dave went good. We look forward to seeing you in the fall."

Elizabeth G.
Mar 2018
5.0
Yes, I recommend this pro
The service performance and work done by Troy was excellent. He is very attentive to our needs and goes about doing his job very professionally with a very courteous and friendly attitude. This is the second time we have had Troy as our service rep and we are very pleased.
Response from

"We are happy to hear that you had such a great experience with your technician Troy. As one of our priority advantage club members, we look forward to seeing you again in the fall for your heating tune up. Thank you again from your Morrow Mechanical Team."

Dorothy S.
Mar 2018
5.0
Yes, I recommend this pro
Absolutely perfect! Caleb is our A/C and heater technician. To us, he is the best technician that Morrow Mechanical has. He arrived exactly on time. He listened to our concerns, then he did the tune-up. He was competent in all aspects of the tune-up. Caleb is knowledgable, efficient , organized, courteous, and does clean work. We will always request his services. We met Caleb last summer when our A/C blower fan broke and needed to be replaced. Within hours, our system was up and running due to his extra effort and work. He is much appreciated in our house.
Response from

"We are so pleased to hear that you always have such a great experience with Caleb as your technician. Its great to hear that your concerns are heard by your technician. As one of our Priority Advantage Club members, we look forward to sending Caleb to your home in the Fall for your heating tune up."

Martha P.
Mar 2018
5.0
Yes, I recommend this pro
$40,000
I like that Morrow always calls to schedule my Spring and Fall checkups and their service keeps my units running with minimal disruptions.
Response from

"Thank you for the kind review! We are happy that you are pleased with our services and scheduling reminders from the office. It is our goal to keep your units running with minimal disruptions. As one of our Priority Advantage Club members, we look forward to servicing your units in the Fall."

Shannon A.
Mar 2018
5.0
Yes, I recommend this pro
Troy was extremely prompt and very professional. He did a great job finding the problem, getting a replacement part and fixing the unit all in the same day. We would happily use Troy again and have no hesitation recommending him to anyone wanting quality professional service.
Response from

"It is so great to hear that you had a great experience with Morrow Mechanical and Troy as your technician. It is our goal to make sure your system is working when we leave from your home and always try our best to ensure this happens. As one of our Priority Advantage Club members we look forward to servicing your home again in the Fall."

Elizabeth E.
Mar 2018
5.0
Yes, I recommend this pro
They put in the new system a year ago and offer a service package you can purchase where they come out twice a year to check both systems. Caleb came out to do the AC check this week. He does a thorough job and changed some of the hard to reach filters for me. He is polite and professional.
Response from

"Thank you for the great review! It is awesome to hear that you had such a wonderful experience with Morrow Mechanical and Caleb as your technician. It is always great to hear what a good job we do, as well as out technicians. As one of our Priority Advantage Club members we cant wait to see you again in the Fall for your heating tune up. Thank you again from your Morrow Mechanical Team!"

Nancy M.
Feb 2018
5.0
Yes, I recommend this pro
Caleb the tech fixed the problem. He's very thorough and explains things.
Response from

"We apologize that we had to come back out after your install of your new system. It is great to hear that Caleb was able to come to back out an fix the problem for you. We are happy that you were able to put your trust in us to fix the issue. Thank you so much for having Morrow Mechanical as your service provider for your A/C and heating needs. We look forward to servicing your home again in the Fall as one of our Priority Advantage Club members."

Lisa W.
Feb 2018
5.0
Yes, I recommend this pro
$28,000
Troy was very informative, and I understand exactly what he told me. He was polite and patient. You can tell he knows his job thoroughly. I appreciate his professionalism. I have 2 systems and signed up for priority advantage.
Response from

"We are so happy to hear that Troy was able to answer all your questions and explain things to you so you knew what he was explaining. As one of our Priority Advantage Club members we look forward to seeing you in the Fall for your heating tune up. Thank you from your Morrow Mechanical Team"

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Showing 1-25 of 215

Licensing

Bonded
Insured
Licensed*

Trade License Number

TACLA00003981E

Trade License Locale

Texas

Trade License Authority

Texas: General

Trade License Expiration

11/27/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Morrow Mechanical is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 4:00 PM
Morrow Mechanical accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Morrow Mechanical offers free project estimates.
Yes, Morrow Mechanical offers eco-friendly accreditations.
Yes, Morrow Mechanical offers a 5% senior discount.
Yes, Morrow Mechanical offers emergency services.
Yes, Morrow Mechanical offers warranties.
Morrow Mechanical offers the following services: Heating & A/C, Insulation, Ventilation
Plumbing, Appliance Repair

Contact Information

17013 Seven Pines Dr, Spring, TX 77379

Service Hours

Monday:7:00 AM - 7:00 PM
Tuesday:7:00 AM - 7:00 PM
Wednesday:7:00 AM - 7:00 PM
Thursday:7:00 AM - 7:00 PM
Friday:7:00 AM - 7:00 PM
Saturday:7:00 AM - 4:00 PM
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