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Generator Power Systems LLC
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Generator Power Systems, LLC, an affiliate of Fish Electric, services the Greater Houston area and surrounding communities. We provide total turnkey solutions and installations for standby power generators. We are licensed electrical contractors in the State of Texas,#26890. Jim Fish, Master Electrican #2969 is owner with Yvonne Fish. They both are active owners and are generally at the office everyday. We are fully insured for your protection as well as ours. All of our electricians are licensed with the state of Texas as well. All electricians and service technicians are certified by Generac, a leading manufacturer of standby generators. We are also a Kohler Master dealer with trained service technicians as well.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Standby power generators
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.736 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 8% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 36 reviews
Robert H.
Jul 2020
I am proud to say that I highly recommend Generator Power Systems (GPS) & Fish Electric, Inc. for any work of this type you may have. I probably could of sub-contracted this work but sure glad I didn’t. My electrician and plumbing contractors advised me to use a contractor who specifies in this type of work turn-key. I high expectations for the products & services I buy. I learned long ago that low-bid usually comes with low expectations and inferior results. All projects will have problems along the way regardless. The way these problems are handled separates the good from the bad in a hurry. More times than not you never see the low-bid people again and find yourself starting over. I obtained 3 quotes. GPS gave a complete quote package and all the technical information I requested, including consulting with Kohler in regards to any unique details of the install. Mike Bell was my consultant. No hard sell – let their reputation and product speak. Very knowledgeable. On-site consultation. All very smooth. One price, all-inclusive, true turn-key. The problems I had with the other quotes were them not providing information I requested. One told me I could google the generator for myself. They wanted me to facetime them, walk around my place videoing everything, and measuring as I went. Neither knew what turn-key means. “Tax, Permits Extra, TBD.” “Gas Meter upgrade not included.” What else may there have been? GPS was not the lowest quote, but I bet by the end of the job they are. They have a close trusted relationship with CenterPoint, both gas & electrical delivery. This is very important on both sides and can add weeks to the process if one is not familiar with the technical and legal requirements. GPS consulted with City Permits and the inspector, getting Kohler involved to make sure all were on the same page long before the work was even scheduled. Jose Guandique and crew were our electrician and besides being knowledgeable & confident in their work, they met the inspector (very particular and thorough in his own right) on-site and looked at every wire one-by-one until the inspector was satisfied. The working relationship with CenterPoint and local inspectors is very important. They have to turn your power off during the install of the transfer switch and panels, get an inspection, and get CenterPoint to reconnect your power. We were only down about an hour. Without a smooth transition with these entities you could be out of luck until things are resolved. Shannon kept me aware of every step and scheduling details. The first crew (Rick) came in and poured a concrete pad (they don’t use flimsy throw-down composite pads) and hand-dug the trench which was very hard work in out hard ground and was done in a workman-like manner. Like all their people that came out, the plumbing crew were on-time & left a clean location. They completed their gas line work and passed inspections without incident. The next step was coordinating with CenterPoint Gas to upgrade the gas meter. This can leave you with gas service for bit but GPS made sure everything was ready and went without a hitch. With all the work complete Chris Rodriguez came out and certified (tested) the system and gave us a little class on how to operate it. Actually, there is very little to do but there’s a few things you need to know and mainly stuff NOT to do. We have opted for the full-service contract and monitoring so things get taken care of even during a big storm event. When I spend my money, I want to enjoy the process. It’s cathartic for me. I truly appreciate watching fine “neat & workmanlike manner” happening in front of me. All-in-all, Generator Power Systems (GPS) & Fish Electric, Inc. provide high-quality equipment and service. Period. Robert Haas, Richmond Fort Bend County Texas U.S.A.
Response from Generator Power Systems LLC
"Thank you so much for the review. We always strive to provide a great customer experience!"
Geoff C.
Jan 2019
I can't even begin to tell you how much Generator Power Systems (GPS) has helped my family. Every time the power goes out, within 13-secs that generator comes on, and life is back to normal. I also love when the electric grid kicks back in, that generator shuts off, without me doing a thing! I bought my home generator from them back in 2009. Turns out to be one of the best investments I ever made. GPS made it so easy, and always had time to answer any question I could think of. I have been a customer for 10-years and have received the highest quality service for all these years. Their staff is excellent. With regular maintenance check-ups performed by GPS technicians during the year, I never had any problems. Jordana (office) schedules everything for me. And the team went to work, like clockwork. And a big shout out to Kory McClellon (Technician) for making sure everything was in tip, top shape while walking me through the updates in the newer model machine. What prompted this review/recommendation, was my service call today. Kory called in advance, stating when he would be here… and then showed up on time, very professional and courteous. Service performed by Kory was excellent. He took the time to answer all my questions and explained anything and everything. I will ask for him specifically every six months for service… If only all contractors were this efficient and effective. I cannot complement Kory enough and love my generator. Overall, I highly recommend Kory and GPS, and would never use anyone else.
Response from Generator Power Systems LLC
"Thank you for your kind comments on our company and staff. Our goal is to provide every client with the perfect customer journey with the least amount of friction! We love our clients."
Linda H.
Oct 2017
Excellent. Highly recommend Generator power Systems. This is the second unit they have installed for me. I have been a customer for 15 years and have received the highest quality service for all these years. Their staff is excellent also. Would never use anyone else.
Response from Generator Power Systems LLC
"Thank you for the kind comments. We love our family of customers!"
Kim G.
Sep 2016
All went well and according to schedule.
Clifford P.
May 2016
Our experience was turnkey, hassle free and completed ahead of schedule. The very night install had completed we lost utility power for two and a half hours. It was amazing as we looked out our front windows. Our house was like an ocean lite tower. The street was complete darkness, and our house was brightly lit up. The only house with power. In this moment we realized the generator was one of the smartest investments we’ve made. Regarding GPS, everyone at GPS definitely makes you feel that customer satisfaction is a priority. From the sales phase throughout completion of the install; GPS staff was easy to work with, answered all our questions and presented themselves very professionally. I was also very pleased with the aesthetics upon completion. After our exceptional experience with GPS I would definitely recommend using GPS to friends or family and plan to continue using them myself in the future.
Gregory N.
Jan 2016
The generator was installed on June of 2012, and we have had them do the regular maintenance on the system since that time. The original install was handled professionally and looks great compared to other installations that I have seen. I fully trust their company and their electrical expertise. Since the original installation, there have been several power outages in our area and the generator system has handled the power needs of our house flawlessly. I have had them do the regularly scheduled maintenance and they have always been great at explaining what they are doing and why. They have also been very accessible and responsive during the initial specification and installation period, in addition to whenever I have emailed them with a question throughout the years now that the system has been in place.
Scott T.
Nov 2015
Excellent; Bill & Yvonne Fish & their team were very professional/courteous, and had excellent communication throughout the generator planning, permitting and installation process. I would not hesitate to recommend GPS, and I would use them again.
Lisa H.
Aug 2015
unknown
Response from Generator Power Systems LLC
"Thanks for sharing your experience with other Angie's List members. Our goal is always to strive for a great end user experience. You can now smile when the power goes out because you will still have power!"
Regina G.
Jul 2015
We got several estimates before we chose GPS. They were by far the most appealing. Coming in with the lowest price, best warranty and quickest turnaround time. Everything went according to plan and we are very happy with the end result. Very professional operation.
Response from Generator Power Systems LLC
"Thanks for sharing your experience with other Angie's List members. We always strive to exceed our customers expectations. Our team is all about customer service and assuring our customers of a great end user experience. Thanks again from the team at GPS!"
Charles B.
Jun 2015
They show up on time, know what they are doing, and get the job done.
Response from Generator Power Systems LLC
"We love hearing the voice of our customers. By taking all reviews to heart, it makes our team strive to better themselves everyday and provide customers with the best customer service for an excellent end user experience."
Phil S.
Apr 2015
See above for details
Response from Generator Power Systems LLC
"We take all reviews of our services very seriously, whether they are good or bad. The voice of our customers always helps to improve our team. When hurricane Ike hit the Houston area in 2008 it was a chaotic time for the entire city. Unfortunately, there were more Generac equipment failures than we would have like to have seen with some being owner neglected and others with part failures. Jim Fish did go to see this customer in extreme weather conditions only to find the generator had been tampered with and there wasn't much he could do at that point. We were a dealer of choice that Generac technicians operated out of to assist in getting repairs done as quickly as possible. Between our team, the Generac team and waiting on parts from Wisconsin we got to customers as quickly as possible to get their generators up and running. We always strive to deliver 100% customer satisfaction as that is what this company was built on since 1981. Hurricane Ike created circumstances that were beyond our control but we did everything humanly possible during that time to address the needs of our valued customers."
Rose L.
Mar 2015
Everything went very well
Response from Generator Power Systems LLC
"Thank you for sharing your experience with other Angie's List members. Our team is all about 100% customer satisfaction."
John N.
Mar 2015
unknown
Response from Generator Power Systems LLC
"Thank you for your review of our services. We take great pride in our team to provide all of our clients with a superior customer experience."
JE S.
Jan 2015
They did a very good job. The workers were very cooperative. They did it my way. They only thing that they could have done differently is they wanted to run the electrical above ground, but they did put it underground per my request.
Reda H.
Aug 2014
unknown
Ryan K.
Jul 2014
GPS did a great job from the bid to the install. I had several quotes and GPS was the lowest for the same equipment. When I made the decision to go with GPS they were able to get the generator installed within just a few days. The team was pleasant and professional to work with. I would recommend them to my neighbors.
Response from Generator Power Systems LLC
"We love hearing the voice of our customers and thanks for sharing your comments with other Angie's list members. 100% customer satisfaction has been our goal since 1981."
Charles M.
Jun 2014
unknown
Response from Generator Power Systems LLC
"Thank you for sharing your comments with other Angie's list members. You have raised a great point for other members and that is once your generator is installed it needs to be maintained properly. Scheduled maintenance by certified technicians is key to years of worry free operation and dependability. Thanks again for your comments...we love hearing the voice of our customers!"
John P.
May 2014
Jim Fish met with me and "listened" to my desire to have electricity in the event of a power outage. He personally came to my home and discussed my wishes and actually delicately talked me into a more basic system saving me a significant amount of money. Also at this same time we are having a swimming pool installed with both the generator and the pool equipment requiring natural gas. The gas meter is on the other side of the house and required $2100 worth of trenching and running of pipe to the generator and the pool equipment. Jim suggested we install a second gas meter and saved me $1100 by doing his way.
All of the personnel that did work on this project were professional and prompt. They explained the process and did exactly what they said they would do. They worked directly with the city and the suppliers so that I did not have to do this. The work was nicely done and the quality of the materials and the workmanship was top drawer.
I highly recommend this company.
Response from Generator Power Systems LLC
"Thank you for sharing your kind comments about our company with other Angie's list members. We love hearing about all of customers experience, good and bad. Just know we are always here to support you after the sale. We didn't just sell you a generator, we started a relationship. Thanks again from our team!"
Kelly C.
Apr 2014
Several factors led me to recommend Generator Power Systems as highly as I do:
+ Their thorough analysis of my needs was far more confidence inspiring than other providers I dealt with.
+ Their clear explanations of the pros and cons of my choices resulted in a far better choice.
+ The prompt completion of each step of the installation far exceeded my expectations.
+ They were even flexible when I altered payment terms at the last minute.
You can feel confident working with the friendly, professional, knowledgeable, and fair team at Generator Power Systems.
+ Their thorough analysis of my needs was far more confidence inspiring than other providers I dealt with.
+ Their clear explanations of the pros and cons of my choices resulted in a far better choice.
+ The prompt completion of each step of the installation far exceeded my expectations.
+ They were even flexible when I altered payment terms at the last minute.
You can feel confident working with the friendly, professional, knowledgeable, and fair team at Generator Power Systems.
Response from Generator Power Systems LLC
"Thank you for sharing your comments about our company with other Angie's list members. It was our pleasure working with you and providing you with the knowledge to make the right choice about your equipment. Since 1981, we consistently strive to offer the highest level of customer service to every single customer. From our entire team, thank you for trusting us for the installation of your standby generator."
MARY W.
Feb 2014
.
Response from Generator Power Systems LLC
"Thank you for the review and sharing your thoughts with other Angie's List members. The voice of our customers speaks loud and we are listening to every single customer!"
JOHN M.
Nov 2013
unknown
Response from Generator Power Systems LLC
"Thank you for sharing your thoughts with other Angie's List members. Since 1981, we have built a reputation on professionalism and integrity so that our customers receive the highest level of customer service. Thanks again and welcome to our family of customers!"
Glen M.
Oct 2013
Called and left my name/number. Jim Fish himself called me back and worked with me one on one from that point on. He was there every step of the way. There was some minor miscommunication on the process of getting the gas hooked up to the generator (I had to have Centerpoint run a second line to my house due to location), but Jim was always quick to rectify and make right any issues that came up. All his staff were professional, kind, very informative, and patient with me, as I would ask 20 questions of each of them each time they came to install a different component of the generator.
My ONLY advice to anyone considering buying a generator is to realize that it will take more than one day to install your generator. The location must be selected and size generator on the first meeting. Second meeting will consist of pouring the slab. Third meeting will be digging and/or connection of gas-lines. Fourth meeting will be installation of generator and transfer switch. Fifth meeting will be hooking it all up and firing up for the first time. Depending on where you live, it could take more or fewer meetings due to permitting process and/or location. Once it finally fired up though, it became worth the wait.
I would recommend Jim and his team to anyone looking for a back-up generator solution.
My ONLY advice to anyone considering buying a generator is to realize that it will take more than one day to install your generator. The location must be selected and size generator on the first meeting. Second meeting will consist of pouring the slab. Third meeting will be digging and/or connection of gas-lines. Fourth meeting will be installation of generator and transfer switch. Fifth meeting will be hooking it all up and firing up for the first time. Depending on where you live, it could take more or fewer meetings due to permitting process and/or location. Once it finally fired up though, it became worth the wait.
I would recommend Jim and his team to anyone looking for a back-up generator solution.
Response from Generator Power Systems LLC
"Thank you for sharing your thoughts with other Angie's List members. You raise a very good point for consumers to think about when considering a standby generator. Standby generators are not a "plug and play" piece of equipment. The install process takes time and coordinated efforts to make sure that customers receive a smooth installation process. We thank you for your review and the kind comments about the professionalism of our staff."
Kathy W.
Aug 2013
Took 4 bids from different companies. Although GPS was not the cheapest, I went with them because the owner, Mr. Fish came personally to my home at least 4 different times. Definitely worth the extra money. He was the most knowledgeable about my city building codes and requirements.
Response from Generator Power Systems LLC
"Thank you for sharing your comments with other Angie's List members! You have made a great comment for other Angie's members to think about when hiring a contractor. When comparing quotes you all did more than compare the bottom line amount, you compared experience. We take great pride in taking care of you, our customer. Thanks again and we will look forward to serving you for years to come."
CHERI H.
Jun 2013
We have had some problems with them. We are actually ending up litigation with them right now. They previously had a good rating with you guys. They ended up putting our $30,000 generator that we bought from them, and then we paid them for the installation of it and they put it on top of our septic system, which is then subsequently crashed in; and now we have to repair our septic system which is costing us about 20 grand to do that. They only had it about a year now and out of that year the system was down part of the time. It’s not that they don’t know what they are doing it’s just that they didn't know how to handle the customer relation issue and the fact that we were able to call them. Their guy didn't know what he was doing when he was installing the update. Their price is fair.
Response from Generator Power Systems LLC
"We appreciate all reviews on our company, as it only helps us to improve our services to our current and future customer base. The homeowner provided our company with a survey of the property showing two septic tanks, not the third tank that the homeowner is referencing where the generator was set. It is not a normal practice prior to a generator install to dig several feet underground to see if anything is buried beneath the surface. We do however provide a gas, electrical and phone location prior to an install so as not to disrupt those services. There was no way that our company could have known that the third tank was present and if we would have been advised by the homeowner that is was present, we would have never installed the generator in its current location. We have been responsive to the homeowners requests and have tried diligently to assist in remedying the situation for them. The homeowner was given a price for moving the generator and work was scheduled to be done in a timely manor. We began the relocation process, however when the homeowner revealed that they weren't going to pay for the relocation, we discontinued the work that was agreed upon. Unfortunately, with all of our efforts to satisfy the homeowner we have not been able to find a solution that was acceptable to them."
Charles L.
May 2013
Technician was on time and performed service in an efficient manner
Response from Generator Power Systems LLC
"Thanks for sharing your comments with other Angie's List Members! It is our number one goal to provide customer service that is above and beyond our customers expectations."
Licensing
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FAQ
Generator Power Systems LLC is currently rated 4.7 overall out of 5.
Generator Power Systems LLC accepts the following forms of payment: CreditCard
Yes, Generator Power Systems LLC offers free project estimates.
No, Generator Power Systems LLC does not offer eco-friendly accreditations.
No, Generator Power Systems LLC does not offer a senior discount.
Yes, Generator Power Systems LLC offers emergency services.
No, Generator Power Systems LLC does not offer warranties.