Even with four people behind the country, it was very difficult to get someone to assist me. At one point all sales associates left and there was no one around. At least two customers have up and left. After waiting some tine, a lady from another area came to help, but admitted she knew nothing about scopes. Fortunately I knew what I wanted, though when I selected the scope, she went to see if there was a new one in hey he box. Having none, I agreed to purchase the case model. They found the box, but there was no paperwork with the scope. The lady asked one of the men in the area if he knew where the paperwork for the scope was, and he replied,"Just tell him to look it up on the internet. He can download it. I don't have time to look." Frustrated, but wanting the scope, I agreed to the purchase, but did receive a 10% discount from the salesperson as an apology for her coworker's attitude. Happy with the merchandise, VERY disappointed with the customer service in the department.
Description of Work: Went in to purchase a scope for a rifle
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fitness - Equipment
FAQ
GANDER MOUNTAIN INC is currently rated 3 overall out of 5.
No, GANDER MOUNTAIN INC does not offer free project estimates.
No, GANDER MOUNTAIN INC does not offer eco-friendly accreditations.
No, GANDER MOUNTAIN INC does not offer a senior discount.
No, GANDER MOUNTAIN INC does not offer emergency services.
No, GANDER MOUNTAIN INC does not offer warranties.