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About us
Our award winning electrical company has been serving Houston and all surrounding areas since 2020! We provide quality electrical work at wallet friendly prices! Licensed and Insured electricians. Commercial and Residential. BBB A+ Rating!
Business highlights
Veteran owned and operated
Family owned & operated
5 years of experience
Services we offer
Residential and Commercial service repairs & new installations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.550 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 10% | ||
| 4% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 50 reviews
Barbara W.
Nov 2021
We always hire Dempsey Family Electrical for all our electrical projects. They are consistent in providing high quality electrical work. They understand electrical issues and complete projects on time, clean up afterward, and the result of their electrical work is always outstanding.
GARY G.
Nov 2021
The service was phenomenal. They came the next day and checked the damaged The quote is a thousand dollars cheaper than the competitor. They sent 3 men team and had the job in one day. They were a great a company to work with.
CELESTE R.
Nov 2021
They came out to fix the work that was done by the first company. They have been so kind and gracious knowing that the work was going to be expensive. They were budget conscious as well.
Leon P.
Dec 2020
HIGHLY RECOMMENDED. This is and should be rated a 5 STAR COMPANY ALL DAY LONG. I have been using Dempsey since 2004 to do electrical work around my house. Recently I had them install LED lights in my den, LED panel in my laundry room and a whole home surge protector. Chris Cloyd did a great job, and the results were impressive! This company is reliable, competent and very aggressive on pricing. Richard Dempsey is to be congratulated on running a tight ship! I wouldn't use anyone else. As I said before, HIGHLY RECOMMENDED.
Katherine J.
Sep 2017
good she highly recommend
GUSTAVIA M.
Mar 2017
unknown
Bruce R.
Mar 2017
unknown
JOHN W.
Jan 2016
unknown
Robert C.
Jun 2015
unknown
Michael P.
Mar 2015
Dempsey Electric, particularly Brett (our office contact) and Jack (our master electrician), went above and beyond with this project. Every piece of wire in the house and garage is new and done to meet or exceed electrical code, to the point where the city inspector said "you went above and beyond." The work took about 3.5 weeks to complete, while the house was empty. Throughout the process, they communicated frequently with us about how we wanted things done, issues they were finding, and what they were up to in the house. Seeing some of the wiring "surprises" left by the previous owner, we are very happy to have had the rewire done, and seeing the extremely high quality of Jack's work from start to finish convinced us we picked the right provider. During the project, the only scope creep / cost additions were things my wife and I decided to add (can lights, exterior accent lights, surge protector), and while the work took a little longer than originally estimated, I did not have an issue with it given the challenges encountered once the walls were opened up and the true mayhem of 30 years of amateur electrical work was unveiled.
After completion, everything in the house works as it should.
Overall, we are highly satisfied with Dempsey Electric and would recommend them for similar projects. Their cost is somewhat higher than other big companies, but in the end I do not believe the work could have been completed properly and with the level of customization requested for any less than we paid. Their work was of very high value to us and we would not hesitate to hire them again if we had to start over.
After completion, everything in the house works as it should.
Overall, we are highly satisfied with Dempsey Electric and would recommend them for similar projects. Their cost is somewhat higher than other big companies, but in the end I do not believe the work could have been completed properly and with the level of customization requested for any less than we paid. Their work was of very high value to us and we would not hesitate to hire them again if we had to start over.
Susan F.
Jul 2014
unknown
Suzy B.
Jul 2014
unknown
Joanne T.
Apr 2014
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Joanne T.
Apr 2014
unknown
Gerald H.
Jan 2014
They were on time and finished when they said and cleaned up.
Response from Dempsey Family Electric of Texas
"Thank you for your review and your business"
Kathy K.
Dec 2013
Had breakers in truck, good price,quality work and professional tech.
Response from Dempsey Family Electric of Texas
"Thank you for your review!"
David F.
Dec 2013
This time he gave me an invoice of over $280 but told me not to pay it until he returned. After he did not show up for over a week and a half, I called and spoke to his supervisor and his supervisor said he would get him out the next day.... another week went by.
Now we are on our third week, I have contested the first $181 charge to my Discover Card and I have another company out here who said they will fix it or I will not pay.
Response from Dempsey Family Electric of Texas
"Dempsey Electric apologizes for the lapse of communication and lack of professionalism when handling this job. If you read all of our reviews this isn't standard practice or even close to it. We have refunded all the money he has paid us, rightfully so. Dempsey Electric cares about treating every customer the same and doesn't want things like this to happen."
Sara L.
Dec 2013
electrical
Response from Dempsey Family Electric of Texas
"Thank you so much for your review!"
Donna O.
Nov 2013
I've been using them for years, and I've always had a good experience. They're trustworthy, do quality work, and charge fair prices. I would highly recommend them.
Response from Dempsey Family Electric of Texas
"thank you so much for your business..."
Dorrie C.
Sep 2013
I had a list of things to do from my home inspection. I called and spoke to a nice gentleman who discussed the issues with me. He then said one of his guys will call me to setup apt. That did not happen for several days so I followed up via email thru angies list. Till this day I have not heard back. I got 2 other companies to come out for quote. One is very responsive and we will be using their service.
Response from Dempsey Family Electric of Texas
"sorry about your experience with us not being able to get ahold of you. With that being said we did call you several times and it was different people calling. your phone would ring but when it went to voicemail the recording said your phone wasn't accepting calls at this time."
Linda R.
Jul 2013
Roger arrived promptly at 8:30. He conferred with my husband regarding the problem and got to work. In less than 1 hour the fixture was installed and working. We highly recommend Dempsey Electric. We will use them in the future for all our electrical issues. Thank you.
Response from Dempsey Family Electric of Texas
"So glad to hear you enjoyed having Dempsey Electric out at your home. Please feel free to call us anytime you need us!!!"
Felix L.
Jun 2013
I had a rental property that needed a variety of electrical work performed. Chris, the Dempsey craftsman, arrived on time and ready to work. Chris was professional, courteous, and helpful providing guidance on the work to be done. When changing the light fixture in the entry way Chris came across a hornet's nest. Instead of letting the homeowner (me) spray the nest Chris said he would be happy to do it.
Chris was patient in spite of the fact I did not have all the materials he needed to do the work. I would welcome Chris to do any of my future electrical work.
Chris was patient in spite of the fact I did not have all the materials he needed to do the work. I would welcome Chris to do any of my future electrical work.
Response from Dempsey Family Electric of Texas
"thank you for your "page of happiness" and your review. We look forward to having Chris work with you on any project you may have in the future!"
Thomas W.
Jun 2013
Dempsey was to arrive between 8:00-9:30 am to install one wall outlet. After not hearing from them, we called them at 9:45. Was informed that the weekly meeting was just finishing and the technician would leave within half an hour, so we had been scheduled for a time that would have been impossible to keep. Timing was critical because at 11:30 we had another contractor starting work that made access to the house impossible. When informed about the timing issue, Dempsey said this was no problem, they would be leaving shortly. At 10:30 we had heard nothing and called. Dempsey informed us that the truck had broken down but that a new truck was being loaded and would be here soon. At 11:30 called Dempsey again after the other contractor arrived. Was informed that the technician had to go to another job. The service was canceled.
A lot of things went wrong but scheduling us for a time that was impossible to keep and not calling to keep informed is not acceptable. Dempsey offered to do the installation free but this is not an issue of price it is an issue of scheduling and keeping the customer informed. We have used Dempsey several times over a ten year time period but will no longer use them, they have lost our trust.
A lot of things went wrong but scheduling us for a time that was impossible to keep and not calling to keep informed is not acceptable. Dempsey offered to do the installation free but this is not an issue of price it is an issue of scheduling and keeping the customer informed. We have used Dempsey several times over a ten year time period but will no longer use them, they have lost our trust.
Response from Dempsey Family Electric of Texas
"I will not try to justify the situation. We were late and there was nothing we could do about it. Unfortunately sometimes that's the hand we're dealt. No matter how hard we try no company out there is going to perfect every time, all the time. Dempsey feels it's how you handle the times you make mistakes that will seperate you from your competitor's. We are very understanding of this homeowner's concerns about us not making our scheduled appointment, therefore we felt offering the job at no cost would rectify the situation and show our determination to satisfy the customer for our wrong doings. Unfortunately they didn't feel the same."
SANDRA W.
Jun 2013
Typically, if you call in the morning they will come that afternoon. If you call in the afternoon, typically they will come the following day. I have been doing business with them for about eight years. They always contact me before they head my way. They send qualified people. They typically send over a journey man. I have used them twice this year.
Response from Dempsey Family Electric of Texas
"thank you so much for all your business!!! Outstanding customers to work with on all there jobs they ask Dempsey to do."
FREEMAN W.
Jun 2013
Jack arrived and went right to work and identified the problem. He also told me calculate the amps I have on a circuit to insure that I am not overloading them. I would definitely use Dempsey Electric again if I have the need for an electrician.
Response from Dempsey Family Electric of Texas
"So glad we could get your problems resolved for you. We greatly appreciate your business and it was a pleasure to work with you!"
Licensing
Bonded
Insured
Licensed*
Trade License Number
35191
Trade License Locale
TX
Trade License Authority
Texas: General
Trade License Expiration
04/08/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Dempsey Family Electric of Texas is currently rated 4.5 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Dempsey Family Electric of Texas accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Dempsey Family Electric of Texas offers free project estimates.
No, Dempsey Family Electric of Texas does not offer eco-friendly accreditations.
No, Dempsey Family Electric of Texas does not offer a senior discount.
No, Dempsey Family Electric of Texas does not offer emergency services.
No, Dempsey Family Electric of Texas does not offer warranties.
Dempsey Family Electric of Texas offers the following services: Residential and Commercial service repairs & new installations