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ARC Glass LLC
Designer Interior Lighting Plan, Acoustic Ceiling Tiles - Install, Doors (Interior) - Install or Replace,
About us
Arc Glass is a locally-owned-and-operated business specializing in all types of home or office glass replacement and repair jobs for customers in Houston, TX and surrounding areas. Visit our showroom in Spring conveniently located close to I-45. Call for a free estimate. Visit us at arcglassservices.com
Business highlights
19 years of experience
Services we offer
Glass Replacement & Repair - frameless & framed shower doors & tub enclosures, glass table tops, mirrored walls, solar screens, vanity mirrors, windows & storm windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.076 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 76 reviews
Amy P.
Mar 2019
Everyone at ARC Glass was very professional and courteous, especially the lady who took our order over the phone. They were prompt and got things done as soon as possible. We had to replace a broken window. They came to measure, then a few days later with a new piece of glass. Unfortunately, the glass was 5/8 of an inch too small on one side, so somebody messed up somewhere. But they were very apologetic, installed that glass and taped the gap, and immediately re-ordered the glass. They were back with it a couple of days later, and this time it fit, and they did a good job replacing it. They cleaned it thoroughly, which was nice. We felt they gave us a very fair price. Apart from the one mistake, our experience with them was positive in every way, and we would definitely use them again and recommend them.
Response from ARC Glass LLC
"We apologize the glass was not checked in for defects when it arrived at our location and before it was brought to your home. Thank you for your kind review."
Shirley C.
Dec 2017
The crew was very precise in their measurements. At installation, they meticulously made sure that mirrors were exactly level and placement as discussed before attaching to the wall. They had a nice selection of mirror frames to choose from. The mirrors installed definitely have that "wow" factor. Due to the timing of my two projects, I actually contracted with them twice. I did not hesitate to use them for the second project. Cost includes mirrors, frames and installation.
Anthony F.
Sep 2017
Went very well. Very happy with the responsiveness, service, courtesy, and professionalism of the installers and the owner. This is the second project this year (first was shower enclosure in Feb 2017). Very happy with both.
Natasha G.
Apr 2017
Very thorough. Shower doesn't leak anymore.
Response from ARC Glass LLC
"So glad we were able to repair your leaking shower! Thank you for taking the time to review us!"
Anthony F.
Apr 2017
Went well, would recommend and would use again.
Response from ARC Glass LLC
"Thank you! Enjoy your new shower."
Natasha G.
Apr 2017
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Response from ARC Glass LLC
"Thank you for the review. We are so happy we could help with your shower door."
Harry J.
Mar 2017
Called ARC Glass. The person answering the phone asked a few questions including windows size. I had taken measurements and gave them to her. The technician arrived, had the correct size glass, was amazed that I had measured accurately, and removed the remaining shards of glass from the window and quickly installed the new piece of glass. Great job!
Response from ARC Glass LLC
"Thank you so much for your kind review! We are happy we could help."
Brooke M.
Feb 2017
After ARC sent out a representative while we were still in the construction phase, the shower was built out to accommodate the measurements to fit the glass. Once tile was completed, I called back to have final measurements taken and in less than 2 weeks my shower was complete. Every step- from calling ARC to get an estimate to the installation of the glass- every person I encountered from ARC was so helpful, knowledgeable, and professional. The best part-they came in considerably less than other estimates.
Response from ARC Glass LLC
"We understand the headaches that often come with remodeling your home. Sometimes meeting with a company that specializes in a field can help avoid added headaches down the road. We are delighted that you are happy with your new shower and thank you for the kind words."
April J.
Feb 2017
ARC glass was on time for the estimate and the installation. They did an excellant job replacing the 12 year old framed glass shower door and cleaning up.
Response from ARC Glass LLC
"Thank you so much for the opportunity to work with you! We always love seeing bathrooms come to life with the sparkle of a new shower and knowing our clients love it too makes it all the better."
Gary B.
Sep 2016
Very well.
Response from ARC Glass LLC
"Thank you for the review. Please call if we may be of further assistance."
Henry B.
Sep 2016
Very well, would use again and recommend to others
Response from ARC Glass LLC
"Thank you for the recommendations. Happy clients are the true success of our company."
ALLISON H.
Sep 2016
ARC Glass provided a great customer service experience. They sent someone out within 24 hours of my initial to provide a quote. They checked with a few sources to find the best price for my replacement window. They also came in less expensive than one of their competitors. As soon as the window arrived, they called me and did the best they could to accommodate my crazy work schedule to deliver and install the window. The installation was executed perfectly- the old window was removed and the new one was installed in less than an hour. The owner and his son installed the window for me and were very clean, polite and meticulous. If I ever have any broken windows in the future, I will certainly call ARC Glass.
Response from ARC Glass LLC
"Nobody likes a broken window so when it happens, we try to make it as painless as possible. We are happy to hear we were able to do so for you."
Robert S.
Apr 2016
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Response from ARC Glass LLC
"Thank you for allowing us to assist you with this."
Geraldine A.
Mar 2016
Excellent customer service. This company stands behind their work. I had a concern that required a creative solution and Brian did not disappoint. He is detail oriented. Arc Glass was very careful in our home and cleaned up after themselves.
Response from ARC Glass LLC
"Brian's more than 20 years experience in the glass industry allows him to find the right approach for just about any job. We are very happy to hear you were happy with the outcome!"
Laura K.
Feb 2016
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Response from ARC Glass LLC
"Your overall design was gorgeous and we loved seeing your vision come to life."
Jeff K.
Jan 2016
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Response from ARC Glass LLC
"Love the compliments! We are very excited to hear you are happy with your new shower and ARC Glass."
Martha P.
Sep 2015
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Joyce M.
Sep 2015
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Carolyn T.
Jul 2015
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Diane W.
Jun 2015
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Sarah B.
Jun 2015
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MICHAEL T.
Jun 2015
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Robert K.
Jun 2015
Service was excellent, very responsive. Price was lowest we had received. Quality of work was great, they took their time to make sure they got it right. Would use again and will refer them to friends.
Brianna B.
May 2015
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Robert J.
May 2015
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Licensing
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FAQ
ARC Glass LLC is currently rated 5.0 overall out of 5.
ARC Glass LLC accepts the following forms of payment: CreditCard
Yes, ARC Glass LLC offers free project estimates.
No, ARC Glass LLC does not offer eco-friendly accreditations.
No, ARC Glass LLC does not offer a senior discount.
No, ARC Glass LLC does not offer emergency services.
No, ARC Glass LLC does not offer warranties.