ABR Houston, Your BMW specialist

About us

In order to know what we do here at ABR Houston, you have to know why we do it. We could say we service and repair German cars better than others. (We have a proven track record we do) We could inform you we have a better warranty than the dealer. (Nationwide 3 year or 36 thousand miles) Or, that we offer a complete service and comprehensive repairs- (Of course we do! We do that without question) The thing is, is everyone claims to do that. If you want to know the number one thing that fires me up- Me: Alex Noll- (the owner) is really one thing. I truly want to help you. WE want to help you. The culture we have here at ABR Houston echoes through all of my employees. Without them, ABR Houston would be nothing. Every day, this place sings the praises and hard work of my employees. You have to trust your employees for them to trust you. You also have to instill trust into who you’re dealing with when it comes to car repair. You have to trust the shop. We’re here all as enthusiasts, and all work towards the common goal of making our clients comfortable with our recommendations. We want to know about your son’s soccer game, how your Spouse is doing, what new tricks your dog learned (maybe so I can steal the idea and teach Bones our shop dog). This is a long lost art in the automotive world. Relationships. We want a relationship with you and your car. You, Your car, Your situation, and your budget. Frankly- If we see you once, we’d expect to see you again. We want the first thing that pops into your head when you have car issues- is us. With 1500+ clients visiting us a year, it’s an amazing thing knowing people with a first name basis. We know their children, where they work, and what their hobbies are. It’s not just “fix my car, ok- here’s the bill”. We want it to be more than that. So, when considering a shop- take a peek and enjoy the view. We’ll be here ready to get you back on the road. It’s not just a motto or tag line. It's what we do, every day.

Business highlights

13 years of experience

Services we offer

& race alignments, Oil leaks, custom, engine repair, factory, replacement & upgrades. Code & program vehicle computers. AC diagnosis & repair. Literally anything the dealer can offer, so can we., suspension diagnosis & repair

Accepted Payment Methods

  • CreditCard
Reviews
4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
Showing 1-7 of 7 reviews
John S.
Jun 2018
5.0
Yes, I recommend this pro
I have gone to ABR Houston multiple times now and they always provide top-notch service. I have been meaning to leave them a positive review for a while now, but on my transmission service they real went beyond my expectations. Prices are always less than the dealership and they always make every effort to accommodate my schedule on service. The car has been running great and they continually help me monitor the vehicle with recommendations for service down the road. I never feel forces to do anything though and I always feel like they have my best interest in mind. Go see Jordan and the team at ABR!
Response from ABR Houston, Your BMW specialist

"Thanks a ton, [Member Name Removed]! We appreciate the kind words :)"


Phuong V.
Mar 2018
1.0
$2,824
I had my car shipped to ABR Houston, since they specialize in BMWs, after being unsuccessful with repair to my car locally. The timing on my car was going off. I suspected the cause of the timing issue was due to an issue with my crank hub. I communicated this to the owner, Alex, who refused to inspect this and properly diagnose the root cause of my issue as requested because he said it would cause him too much extra work. I requested several times to have my crank hub inspected, but instead of listening to the customer and checking, Alex, the owner refused to do as I requested and mocked me, which is poor customer service and completely unprofessional. In order to properly diagnose and repair the issue, it is imperative that the crank hub be inspected. There are several components attached to the crank hub (such as the timing sprocket, oil pump sprocket and grip disks) all of which can cause timing issues as I suggested. Instead of inspecting the components I requested, Alex simply retimed my engine (which is the exact thing that was done locally and failed prior to shipping my car to ABR. As soon as I received the car back from ABR the timing immediately went off. ABR kept my car from 8/14/17-12/19/17 and did not actually resolve the issue that I shipped the car to them to resolve. I had to send my car to another technician, who confirmed the issue was with the crank hub just as I had suspected. I had to pay the cost of shipping to and from ABR and was charged $2824 by ABR, who failed to properly repair my car because they refused to listen to me. I was without my car for 4 months and then had to send it elsewhere to have it repaired. All the time without my car and the money I spent for ABR to simply retime my car and overcharge for it at that. Not only did Alex, the owner of ABR, refuse to listen to my concerns he mocked my request. In the end I was right and had Alex listened to me, my car could have been returned from ABR repaired properly as I expected. He tried to blame the issues with my car on tuning, which is funny because I use the same exact tuner as ABR and tuning was not the issue. Then to top it all off after wasting my time and money and returning my car in the same exact condition in which it was sent to him in, he mocked me on social media then blocked me to keep me from responding. ABR is overpriced, unprofessional and far from punctual and if that's not enough they will openly bad mouth you for their mistakes on social media.

Raymond T.
Jul 2016
5.0
Yes, I recommend this pro
$900
I rated ABR Houston an overall "A" because they went above and beyond what I was asking. I'll try and keep this brief,  I took my vehicle into ABR Houston because I hit a pothole and the sensors in the vehicle were going crazy.  Anyways, I get a phone call from the owner Alex saying that a truck scratched my vehicle and that he was going to pay to get it repaired.  First of all, I really appreciated his honesty, because the scratch was so small that I probably would never had noticed it.  It means a lot when a company is really honest!  Prior to ABR fixing my vehicle, I knew that I was going to need  new tires because there were  lots of wear and tear on the tires.   Needless to say, Alex and his team put a doughnut tire on the vehicle and followed me to the local tire store.  These guys definitely went above and beyond to help me.  I would highly recommend this company to everyone! They have safely secured my business in the future.  Thank you Alex and ABR Houston. 
Response from ABR Houston, Your BMW specialist

"Thank you very much! We always are transparent and honest. We're glad you trust us with your vehicle repair."


Laurie S.
Jan 2016
5.0
Yes, I recommend this pro
$2,500
Alex got the car schedule right away and we picked it up 2 days later. It runs much better and we were pleased with the service. Alex followed up with us a month later to see how the car was running. We will definitely use ABR again for our BMW.
Response from ABR Houston, Your BMW specialist

"Thank you for the amazing review, [Member Name Removed]! As always we'll provide more value than those dealers can :)"


Alexei F.
Nov 2015
5.0
Yes, I recommend this pro
$2,500
.
Response from ABR Houston, Your BMW specialist

"Thanks for the review, Mr. [Member Name Removed]- we really appreciate it!"


Tim W.
Jan 2015
5.0
Yes, I recommend this pro
$1,050
unknown
Response from ABR Houston, Your BMW specialist

"Tim, we appreciate you taking the time to give us an AWESOME review, thanks!"


Tim W.
Jul 2014
5.0
Yes, I recommend this pro
$1,000
They did a pretty good job. They were worked personally and they were very concerned about making sure the do the repairs correctly and identifying overlapping labor for different things. They were very professional and very courteous. I would go back. The owner actually is one of the mechanics there too.
Response from ABR Houston, Your BMW specialist

"Thanks for the review, [removed member name]- We really appreciate it!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ABR Houston, Your BMW specialist is currently rated 4.4 overall out of 5.
ABR Houston, Your BMW specialist accepts the following forms of payment: CreditCard
No, ABR Houston, Your BMW specialist does not offer free project estimates.
No, ABR Houston, Your BMW specialist does not offer eco-friendly accreditations.
No, ABR Houston, Your BMW specialist does not offer a senior discount.
No, ABR Houston, Your BMW specialist does not offer emergency services.
No, ABR Houston, Your BMW specialist does not offer warranties.

Contact Information

17545 Kuykendahl, Ste B, Spring, TX 77379

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