Frazier's Remodeling & Home Repair, LLC

I am a huge stickler regarding communication. From the first contact to have someone out to bid a job, through-out the job, and when it is finished. If i have to chase information, things are already starting out poorly. I had no such problem with Chris from Frazier's Home Repair. He was on time for our appointment to look at the job, he had a bid ready when he said he would, and was quick to answer any questions I had, sometimes even after hours when I didn't expect a response until the following business day.

Day 1 of the job, Chris and his team arrived early in the morning, we discussed the timeline and what phases would be accomplished on what days. He went over all the aspects of the work with his subs and helpers, and got everyone to work. He also pointed out that if we had a problem with the dimensions of the cabinet taking the oven size (it was going to be close!), how he would resolve it, and what extra efforts/cost to expect if we had to go that route. He went out of his way to accommodate keeping power on as much as possible since I was working remotely from home that day. Everything went well that day. The only hitch was my wife noticed the new drawer wasn't quite as deep as we expected. I took a picture and sent it to Chris that night just to ask about it. One look at the picture and Chris had an immediate answer that night "You're right, that will be rebuilt tomorrow to meet the specs."

Day 2: Crew was on time and got to it. I had a friend staying here to watch after things while i was at work. I got constant updates of how everything was progressing, and it sounded like there were no problems. I came home that evening to my brand new ovens installed, everything worked without a hitch.

Chris wasn't the highest bid, and he wasn't the lowest, but he was exactly what we needed. The job was done on time, I was kept informed, there were no surprises, and the crew did a good job of cleaning up after themselves and keeping the wood dust from the cabinet work to a minimum. All in all, i'm not sure how this project could have gone any better. We look forward to having Chris back when we're ready to tackle phase 2 with the range and vent!

Chris and his team have been an absolute delight to work with throughout this project.  Thus far, the project has taken two weeks and we are waiting on materials to finish up but the project is currently 99% complete and I couldn't be happier with the effort or the results.  The team that Chris assembled has bent over backwards to make sure that we were inconvenienced as little as possible and have been completely professional in all regards.  There have, of course, been bumps in the road - no project is complete without them.  Chris has been superb in communicating with us and working with us in ways that we didn't expect to make sure that what we wanted to accomplish was accomplished in a timely manner.  Chris has also gone above and beyond our expectations not only in delivering results, but in managing our budget as well.  He even had his team fix a small problem that wasn't a part of the scope of the remodel.

I would highly recommend Chris to anyone who needs a contractor for home repair and remodel.  His team is the very best I've ever dealt with, bar none.  Thanks Chris.