
Titan Doors and Gates
About us
Residential and commercial garage door & electric gate installation and repairs.
Business highlights
Services we offer
Commercial / Residential garage door and electric gate repair & installations.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
0% | ||
0% | ||
9% | ||
0% |
"Your new garage door looks great on the front of your home. It certainly changed the look and curb appeal...and that belt drive door opener is the best and quietest product in the market. Thank you so much for your review!"
"We will always attempt to do the best job possible for the specific site conditions. We appreciate all feedback. Thanks!"
"We certainly appreciate you calling us back and we will always do our best to meet or exceed expectations. Thanks so much for your review!"
This was the company that installed this door brand new probably 5 to 8 years ago. Their sticker is beside the opener button, that's why I called them. Gentleman was courteous over the phone took my information and said would call me back with a date of service. I never got a call back so followed up with the number again the next week. This time a technician came out, said we needed a new spring motor and put the door back on it's tracks. Cost was $295.
Almost one month later, 11/18/2015 the door has come off it's tracks again. Called to repair. They said spring is fine and door coming off tracks had nothing to do with what they did. Cost would be $180 to put it back on it's tracks. I asked if there would be some kind of warranty if the door came off its tracks again...response was no. I declined their service and paid the $30 for the service call. I'd rather give my money to someone else if they won't back up their work.
"We are disappointed that a customer was not satisfied. When we make a repair of any type, it's on a door or equipment that is already having issues. Our goal is to fix or repair the equipment AND probable underlying causes or problems. Unfortunately they are not always obvious or evident. The door worked fine, according to the customer for nearly 30 days, but then came off the tracks again. These doors are very large and very heavy and if we had not repaired the original problem, it is evident that this equipment would not have been able to be raised up and down continuously for that period of time. It still remains unfortunate and disappointing that this customer does not agree. TITAN always wants to help and provide professional service for all it's clients. Thank you."
"Thank you for your review. Our goal is to provide professional service for each client. We appreciate the trust you place in TITAN. Thanks Again!"
"Thank you for your review. TITAN is serious about quality and customer service."
"We appreciate your comments. It means a lot to us that you trust us to help you again if you have a need. Thank you!"
"Thank you for your review of our service and that you will be calling again if something comes up. We are here to help and our technicians are experienced technicians. Not every "emergency" requires a "New Door" and we will always give you our best! Thanks Again."
"In most cases the actual "problem" can be caused by something else that is wrong with the door that's not so obvious. Our professionals do their best to determine what might be the root cause of the "problem" you experience. In this case, excessive pressure was from the tracks and the rollers, causing the garage door opener to be overworked. We appreciate you calling us to help and we are glad that we found the "real issue". Thank you for your review."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.