Approved Pro
Approved Pro

Poolscape Design

Brick and Stone Patios, Walks, and Steps Installation, Landscape Design Service, Landscape Yard or Garden Installation,

About us

972-768-8860 call direct! Poolscape Design is a small local based design and install landscape company. We only specialize in residential work of front, back yards and especially around pools. We handle the many details associated with new pool construction such as drainage, grading, irrigation and new plant installation. We've worked in and around the area for over 17 years and thrive on referrals and repeat clients. Feel free to call at 972-768-8860

Business highlights

17 years of experience

Amenities

Free Estimates

Yes

Reviews
4.675 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
1%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 75 reviews
Lisa D.
Sep 2024
5.0
Yes, I recommend this pro
James Nealy did an outstanding job renovating our front yard. He re-planted large beds, helped re-sod the grass, planted groundcover to cover barren spaces, and overall made our yard look great! And the rock border around a really large groundcover bed is perfect. James was prompt, efficient, very knowledgeable and friendly. We will definitely call him when we need our backyard updated!

Ann J.
Aug 2023
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
James Nealy of Poolscape Design did an awesome job with landscaping my yard. He is a wealth of knowledge regarding lawn care. Excellent customer service skills. I highly recommend. Ann

J & J G. G.
May 2023
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
James was great! A conscientious worker; shows up when he says he will, or lets you know otherwise. Has a good crew, but works along with them. Pays attention to details. Has good design ideas, but invites input. Well organized. We couldn't be happier with his work. I don't really know about "value for money" because we didn't shop around much, but his work ethic is very valuable!

Sh H.
Oct 2022
5.0
Landscape Design Service
Yes, I recommend this pro
$500,000
James was a pleasure to work with. He took his time to understand our requirements and provided design and suggestions accordingly. The team was efficient and completed task as committed.

Elizabeth K.
Apr 2022
5.0
Yes, I recommend this pro
$1,800,000
James was great right from the start to the finish! On time, trustworthy, knowledgeable and friendly. He worked with me on planning out the landscaping in the front and back of our house (grading, plant removal, install of plants, mulch/sod, gravel/stones around pool equipment).. Whether shade or sun, he had multiple options and ideas but also took my desires into account. When he said his crew would be there, they were always on time and did great work. His chosen suppliers for plants, dirt, mulch and sod were top notch. The plants and sod are already growing well (and itâ s only been 1 week). James took the time to teach me how to adjust/change sprinkler nozzles which was definitely not part of the project/quote. He was there every day of the project and made sure I was happy with the progress. I will definitely be using him again! Thank you for being a dependable, trustworthy man!

Bill W.
Oct 2021
5.0
Yes, I recommend this pro
Flowerbeds look great now. Thanks James!

Larry R.
Oct 2021
5.0
Brick and Stone Patios, Walks, and Steps Installation
Yes, I recommend this pro
$300,000
James did a good job of assessing our need. His crew was top notch, friendly and went beyond to ensure we were happy and made quick adjustments to last minute details I requested. We have more work and we'll call Pool scape team back as a first quote review. Thank James. Your team is the best. LR

John C.
Sep 2021
5.0
Landscape Design Service
Yes, I recommend this pro
i already sent a review and you posted it on your website. Stop bothering me.

John C.
Sep 2021
5.0
Yes, I recommend this pro
$100
James took the time to listen to us and understand what we were looking for. We had drainage issues from the neighbors yard and James had a workable solution that was easy on our budget. His team removed some LARGE trees and a multitude of small trees and completely ground all the stumps down. We were looking for someone to replace our backyard privacy fence and James suggested a vendor. We got bids from four fence vendors and selected the man James recommended, who did an excellent job. James took the time to show me how our current sprinkler heads could be adjusted to water the new sod we had installed. I highly recommend James for any landscape work you would need done. - John Crowder, Flower Mound, TX

Rositta E.
Apr 2021
0.5
Buyer Beware is the best advice we can offer when it comes to hiring James. If he is not busy, everything is good and he is easy to work with, but if he gets a larger job everything changes. First, he starts telling you how busy he is now and how he is working on these much bigger jobs in these more prestigious (than yours) neighborhoods. We contracted him to do a job for over $8,000. He did not have any work at the time and promised to delivery on our timeline. We were upfront about other projects (fencing and pool) we had going on and the fact that he would need to be flexible to work around them. He said he was good with that but then started doing things that did not match his words. First, he dumped decomposed granite around our fence and driveway knowing that it could not be installed until after the fence was stained. It ended up sitting there for 3 weeks collecting leaves and debris. The day before James was to install our trees, sod and plants, he came by and dropped off the plants and trees in the driveway. We were home at the time but did not have time to thoroughly look at the trees and plants just then. Later that evening, after having had a chance to review the plants and trees, we contacted James to express concerns with the health of some of the plants and all of the trees. This was a few weeks after the â big freeze and we were concerned that they were showing signs of having been damaged and some were possibly dying. Who wants to have dying plants and trees installed? All he kept saying was that he did not know what we were talking about, and the plants and trees were perfect. Then, he started repeatedly saying, well, maybe I am not the contractor for you.â Ultimately, we told him that we should all think about that point and talk in the morning. When he came out the next morning, we all agreed it was best to stop the work where it was, not install the plants and trees, and just move on. We had already advanced James $2,000 for the installation of the decomposed granite; to build and fill a rock bed behind the pool and to install edging around the pool equipment. So, we agreed that he would complete that work and we would call it even. He did a good job on the rock bed behind the pool but decided to confiscate the extra stone that he did not use (which we felt we had paid for) without discussing it with us at all. He put edging around the pool equipment, but it was not done correctly. He also did not install the decomposed granite correctly. It was spread out and tamped down, but not thoroughly compacted with a machine or tooling. We have hired another landscaper to fix what James did not do correctly and complete the rest of the landscaping work. Every landscaper that we spoke to in the process of finding a new one commented that the decomposed granite was not installed correctly and would need additional work. In the end, the fact that we will end up spending a few more dollars to have the work done right, is not worth losing sleep over. We just do not want anybody else to fall for the bait and switch we feel like we got from James. .
Response from

"They say the Nastier a person is the more pain they're feeling on the inside. I pray for healing for Rosetta, her family, and any other poor contractor that may be subject to her ANGER ABUSE. I should have never accepted the work from such a MEAN person with an attitude. Such a shame..."


Megan M.
Apr 2021
5.0
Yes, I recommend this pro
$460,000
I was impressed with James from the first phone call, where I was simply looking for insight, to the consultation, where he spent a great deal of time understanding my vision for our front landscaping. He even walked the rest of the outside of the house with me to give me ideas and solutions for future projects. So beyond helpful! Leading up to the install, James worked with me on plant selection in detail, and set proper expectations. We even added a stone pathway at the very last minute and James was able to accommodate. Customer service is #1 priority for me, and his and his guysâ was top notch. The install was thorough, professional, and quick! He truly over-delivered. I was wanting a five senses landscape - something that was interesting to touch, smell, see, taste, hear (bring on the birds and wildlife). James delivered just that. I now meander through my flower bed and ooo and aaaa at each plant, appreciating what each brings to the landscape. Thank you, James, for our custom landscaping! It is perfect. I canâ t wait for our next project, we will be calling you!

Jon W.
Apr 2021
5.0
Landscape Design Service
Yes, I recommend this pro
James spent time understanding what I wanted and offering professional advice on how to maximize my landscape within budget. His team did high quality work and he even came out ahead of another contractor to help communicate the plan to them and coordinate. I will stick with Poolscape Design for any projects they can help with.

Carla D.
Mar 2021
5.0
Landscape Design Service
Yes, I recommend this pro
James is very nice and knowledgeable and made good recommendations for my budget on what I wanted to accomplish. He and his crew were on time and and the work was excellent. I would definitely use him again.

Debbie Y.
Mar 2021
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
$700,000
James did a great job listening to our vision and bringing our vision to light. His crew was very efficient and worked fast. I would recommend him. And I would rehire him for future projects.
Response from

"What a pleasure it was to make your garden areas as you had visioned!"


Harry T.
Feb 2021
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
James and his crew exceeded our expectations. He gave us some great ideas on how to remodel our backyard around our pool. His work was timely and his crew cleaned up the work area. We worked through some complicated drainage issues. It looks great and as a bonus, the job came in a little under the original estimate. I will use Poolscape Design for future projects and would recommend them to my friends.

Kathy C.
Jan 2021
4.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
$365,000
James was very easy to work with. Crew was on time and very fast. We are thinking about a phase 2 project for the front yard. The only issue is that cleanup from taking out shrubs, plants, etc could have been better. My only suggestion would be for a more thorough clean up going forward. I have to admit weather was not great.Would we use them again? Yes

James D.
Jul 2020
5.0
Yes, I recommend this pro
James and his employees did a beautiful job with our stone curbing and landscape design. James listened to our vision, did exactly what he said he woukd do, and finished in a timely manner. He was recommended to us by someone who had used him on three of their landscape projects. We do not hesitate to recommend him.

Barbara B.
Jul 2020
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
James definitely went the extra mile. Listened to my ideas and incorporated into the overall design. He was very particular about plant selection. The finished product is beautiful and blends very well with my existing landscape. Finished product far exceeded my expectations (and I m pretty fussy about my garden) and the cost was very reasonable.

Karen R.
Apr 2020
5.0
Landscape Design Service
Yes, I recommend this pro
Poolscape Design did a great job on my backyard. I had no idea what to do since my yard was so small and so uneven. However, James came up with a design that evened up my yard and I know even have a nice flower bed with really pretty plants. I think you would be pleased with their work as much as I am.

James J.
Mar 2020
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
They met us after hours, gave us all the options. Very grateful for that! They arrived as promised, verified the placement of the plant. Finished the job as promised and cleaned up afterwards. We highly recommend Poolscapes to anyone looking for quality work at a great price. Blessings Jim

Diane P.
Feb 2020
5.0
Yes, I recommend this pro
$280,000
Mr. Nealy was easy to contact and schedule an assessment. He listened to my property concerns and recommended improvements. He sent a summary of the work w/pricing. There was no pressure, and James gave me plenty of time to decide what I wanted done. I was given an approximate date for installation, and the project went as planned. He solved a few problems. This includes re-sloping, and installing different sod, putting in a stone border between the flower beds and lawn, and putting in new mulch. The stone is well matched to the stone on the house. The stone border has steel rebar and a cement footing. It slopes to the natural grade of the property, and has a well-matched color of mortar. James recommended the colors and they look great. All of this was done beautifully. I highly recommend James Nearly of Poolscape Design!

Valerie H.
Jun 2019
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
they will work with you

David H.
Jun 2019
5.0
Landscape Yard or Garden Installation
Yes, I recommend this pro
James/owner was quick to respond to my initial request for landscape services. I was having several issues with standing water, flooding, and erosion in my backyard. There was literally no grass left and it looked like a mud pit after it rained. I had received several quotes from other companies and the rates provided were way out of my budget. James came to my house to take a look at what needed to be done. He was very honest and knowledgeable about how we could work within my budget to resolve the issues. I have to say the end result is perfect. I can now enjoy my backyard without having to worry about flooding and a muddy mess. The sod and additional material that James brought in has completely transformed my backyard. Complete and ready to entertain guest for the summer. If your looking for an honest, cost effective, and knowledgeable landscape professional.....James with Poolscape Design is your guy.

Justin S.
Apr 2019
5.0
Yes, I recommend this pro
$200,000
James helped me create a cohesive layout throughout my back yard. He was able to install gravel and plants and move stuff around that makes my backyard have a much cleaner look. James was very responsive and prices were reasonable.

Millie F.
Apr 2019
5.0
Landscape Design Service
Yes, I recommend this pro
Work done quickly and as promised. Really improved the curb appeal of my home.
Showing 1-25 of 75

Licensing

State Contractor License Requirements

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FAQ

Poolscape Design is currently rated 4.6 overall out of 5.
Yes, Poolscape Design offers free project estimates.
No, Poolscape Design does not offer eco-friendly accreditations.
No, Poolscape Design does not offer a senior discount.
No, Poolscape Design does not offer emergency services.
No, Poolscape Design does not offer warranties.

Contact Information

868 Madison Dr, Lewisville, TX 75076

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