HOME DEPOT FLOOR STORE

They made a real huge mess. We had an emergency in the house and the bedroom had a concrete floor which was painted so we wanted a real floor to be installed. They came in and leveled the floor and installed the wood which was not a real wood. They put the trim in. They did it in our bedroom and our bathroom. When they installed it everything looked good. The product was a shoddy product as there is a big hole in the wood. The wood is cracking up. We are finding the holes here and there. The actual product is peeling up. I went in there because they were having some kind of special pricing. The floor should last more than 2 years before it shows a wear.

This was the very worst experience with any home improvement I've ever had and I have owned 5 homes in my lifetime. They were pleasant to begin with but as the mess continued I felt they were not as understanding as they should have been. After the first floor was removed, I had to live with cement in my kitchen and family room for weeks before the second floor was installed which also was a disaster. With 3 floor removals, my baseboards were a mess. On the last removal the workers put a hole in my family room wall. I will never deal with Home Depot again. My daughter-in-law suggested The Carpet Broker in Colleyville. The very day floor #3 was removed, I went and picked out hardwood flooring and it was installed within 2 days. It is a beautiful floor and I am very pleased with it and Mike Harris at Carpet Brokers.