He and I agreed that it would be better to make a curve to each end of the pool fence so my dog could run thru each doggie door. He made the curvature on one end-- but went directly toward the dog door on the opposite end. The new section of pool fence is actually attached TO THE DOOR! Now when the dog tries to enter the patio, it rubs on the pool fence, making it feel like something is in the way, and she will not use the door. I questioned Mark at that time, and he said he thought she would get used to it. Since she did not get use out of the door, I called him back, so he could put it where he originally said he would put it. He then told my husband, that he and I had agreed on where that end was to be-- I would never have put it obstructing my pets door-- therefore he would charge another $80.00, to move it the two feet needed.Perhaps, Mark underbid the job, and to rescue any profit, he made the fencing shorter. However to call me a liar, is inexcusable.
Description of Work: Mark came out on 8/23/11, to see exactly what I wanted for the pool safety fence. I explained that there were two important factors: safety for children, and my 75 lb dog to use existing doggie doors in the pool screen.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$252
Response from Jims eletric
Is this a competitor of mine? I have never met a [member name] and have surely not had a conversation with him about where he wants his safety fence as this mystery person asserts. I joined Angie's list just one month ago and was shocked to see this report. Evidently, Angie's list doesn't do any fact checking into false accusations about companies. have received a full refund from Angie's list and have asked for an investigation into this slanderous report. For a true and accurate report of my business, go to BBB.org, where you will see that I am the highest rated Child Safety Fence Company in the Bay area, An A+ rating(which is the highest possible rating available). I have never had a single complaint in 7 years of business!
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Service Categories
Fencing
FAQ
Jims eletric is currently rated 1 overall out of 5.
No, Jims eletric does not offer free project estimates.
No, Jims eletric does not offer eco-friendly accreditations.
No, Jims eletric does not offer a senior discount.
No, Jims eletric does not offer emergency services.