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Floor Depot

Flooring Sales and Installation, Ceramic Tile

About us

At Floor Depot, we are committed to bringing you the highest quality flooring at the lowest possible price, and we guarantee it! We are a family owned business and have been selling flooring in San Antonio for 35 years! We are so committed to saving you money that we offer a Lowest Price Guarantee on all flooring including carpet, hardwood, ceramic tile, laminate, vinyl and natural stone. Owner Operated. Subs used for Instalation.Charges by service. Travel charges over a 100 mile radius. Lifetime warranty on installation. Military & Senior Discount.

Services we offer

Hardwood, Laminate, Carpet, Tile.

Services we don't offer

Fabrication.

Amenities

Free Estimates
Yes
Senior Discount

yes



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
3.4
value
3.3
professionalism
3.5
responsiveness
3.3
punctuality
3.8
Showing 1-6 of 6 reviews

Lois D.
10/2013
2.0
flooring contractor
  + -1 more
Currently removing floor despite initial cost in excess of 4000 dollars.p
Description of Work: Poor information about the exotic floor we ordered. Installation was subpar. Glue left on service of wood. Transition sites poorly constructed. Minimal response to concerns. Owner indicated he would inspect work but did not.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$4,000

Jonell K.
09/2008
5.0
flooring contractor
  + -1 more
We were pleased with the carpet selection available at Floor Depot and John took the time to show us the specials and the best choice for our purposes. The estimate, installation and removal of carpet was performed by Arcos Installation (Frank Arcos, owner.) Frank's team was prompt, professional and quick. The job was complete in approximately 2 hours - including moving the furniture back into place.
Description of Work: Remove and replace carpet and pad in 2 bedrooms and hallway, approximately 500sf.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Heidi W.
02/2008
1.0
ceramic tile, flooring contractor
  + 0 more
Bad, bad, bad....we ended up having to change our whole order, accepting something that was available locally instead of what we originally selected just so we could get the job done. Costing us $700.00 more.
Description of Work: Ten weeks in prior to our project we went to Floor Depot to select our flooring. Five plus week prior to installation the installer submitted specifics as to exactly what was needed, i.e. how many square feet, how much trim, etc. Eight days prior to installation we found out that our tile had never been ordered! A rush was placed on it and we were promised we would have it in time. On the day of installation the installers showed up with the tile for the kitchen backsplash and nothing else. We were told the tile would be in that afternoon (it was promised the previous day). Then we found out the tile order was all wrong, i.e. wrong quantities, missing items, etc. We have never been so frustrated!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,100

05/2006
4.0
ceramic tile, flooring contractor
  + 0 more
Floor Depot did great work. The floor turned out as we had hoped. They were very nice and did everything possible to accommodate us. The installation was very efficient and they didn't leave any mess behind. They were courteous and professional at all times while they were in our home. The floor has no flaws, chips or uneven edges. They did a perfect job. We would recommend to anyone.
Description of Work: They installed a new ceramic tile floor in my kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

MONA E.
10/2005
5.0
flooring contractor
  + -1 more
OVERALL, THIS COMPANY WAS PROFESSIONAL AND FRIENDLY. WE NEEDED ADDITIONAL TILE TO COMPLETE THE JOB. THEY WERE PROMPT AND COURTEOUS IN HELPING US. WE WERE PLEASED WITH THE OVERALL EXPERIENCE.
Description of Work: THIS COMPANY SOLD US 1600 SQUARE FEET OF TILE. WE BOUGHT TWO DIFFERENT COLORS AND WAS PLEASED WITH THE PRODUCT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,584.24

DELYNN M.
08/2005
4.0
ceramic tile, flooring contractor
  + 0 more
BUYING THIS MUCH TILE WAS MADE EASY BY THE PEOPLE AT THE FLOOR DEPOT. THEY NOT ONLY STAYED LATE HELPING US BEFORE THE PURCHASE, BUT ALSO MADE SURE WE KNEW WHAT TO DO IN LAYING THE TILE.
Description of Work: NEEDED TO BUY CERAMIC TILE FOR MY DOWNSTAIRS LIVING AREA. WORKED WITH CHRIS EMERY TO FIGURE OUT WHICH TILE WOULD BEST FIT THE PROJECT AND HOW MUCH WOULD BE NEEDED.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$2,019.76

    Contact information

    15125 IH 35 N, Schertz, TX

    www.floordepotsa.com

    Service hours

    Sunday:
    12:00 AM - 5:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Floor Depot is currently rated 3.5 overall out of 5.

    Sunday: 12:00 AM - 5:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Floor Depot accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Floor Depot offers free project estimates.
    No, Floor Depot does not offer eco-friendly accreditations.
    No, Floor Depot does not offer a senior discount.
    No, Floor Depot does not offer emergency services.
    No, Floor Depot does not offer warranties.
    Floor Depot offers the following services: Hardwood, Laminate, Carpet, Tile.
    Fabrication.

    Contact information

    15125 IH 35 N, Schertz, TX

    www.floordepotsa.com

    Service hours

    Sunday:
    12:00 AM - 5:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM