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GRANDE COMMUNICATIONS

4.7(
9
)

About us

NO SUBS. COST IS DETERMINED BY THE JOB.

Business highlights

26 years of experience

Services we offer

INTERNET, PHONE & CABLE SERVICE

Accepted Payment Methods

  • CreditCard
Reviews
4.79 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%
Write a review
Showing 1-9 of 9 reviews
Wendy M.
Nov 2015
4.0
Yes, I recommend this pro
unknown
Lori M.
Dec 2014
5.0
Yes, I recommend this pro
unknown
Steve K.
Nov 2014
3.0
Yes, I recommend this pro
Did not inform me that my original home phone number would not switch with me. It has been a total hassle trying to get it back.
Sabrina R.
Jul 2014
5.0
Yes, I recommend this pro
$65
unknown
Barbra R.
Jun 2014
5.0
Very good service. Really nice people always. we are switching because we have found a much cheaper provider.
Margarita D.
Jun 2014
5.0
Yes, I recommend this pro
$100
arrived at approximately specified time; put in new cable boxes, ran the wires inside the house with very little mess. He was knowledgeable and answered all our questions.
Donald
May 2014
5.0
Yes, I recommend this pro
$153
unknown
Paul B.
Jul 2012
5.0
Yes, I recommend this pro
$46
I received 3 automated calls confirming the scheduled time for the installation from Grande after I called and requested new service. They came out within 3 business days at 9:45am (the initial window was between 8am - 12pm) and were done by 11am. The service technician was courteous, professional, and very accommodating. He didn't tell me where he had to drill for the line into my office. Instead, he asked me where I wanted it placed and he would make it happen. Once the line was installed and the modem showed a clean signal, he waited for me to start up all 3 of my home/work computers to make sure I had a good connection with all of them through my own router into their modem. He then walked me through setting up my online account with Grande and showed me where I can pay my bill online.
We had suffered through 2 months of very poor connection speeds and frequent outages with our DSL service (6mbps download / 700kbps upload). After 12 years of using the same DSL provider, we were more than ready to try cable. Our current plan is 24mbps download / 3mbps upload for the same price we used to pay for DSL (45.99 / month). The first 6 months, we're paying a promotional rate of $19.99 / month.
An hour after the technician left, I received another call from Grande confirming the job was completed to my satisfaction and that I had received all the information required. My hope is, I won't have to call back for technical support (like I did 4 times in 2 months with our previous provider!)
Patrick N.
May 2012
5.0
Yes, I recommend this pro
They were quick to schedule the appointment while setting up the services. The people who came out knew their job very well.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

GRANDE COMMUNICATIONS is currently rated 4.7 overall out of 5.

GRANDE COMMUNICATIONS accepts the following forms of payment: CreditCard

No, GRANDE COMMUNICATIONS does not offer free project estimates.

No, GRANDE COMMUNICATIONS does not offer eco-friendly accreditations.

No, GRANDE COMMUNICATIONS does not offer a senior discount.

No, GRANDE COMMUNICATIONS does not offer emergency services.

No, GRANDE COMMUNICATIONS does not offer warranties.