Bubba's Lone Star Propane

They did a wonderful service.

(Posted 18May2018) We just installed a pool/spa with a 400K BTU/hour heater and a 50K BTU/hour fire-pit on the pool deck (we now have 10 gas appliances, 7 internal and 3 external) and needed to get them hooked up to our underground propane tank. The pool company gas installer was was a bit overwhelmed and was just going to tee off the existing 2nd stage regulator at the house to serve the pool, which would definitely not have worked due to regulator overload. Needless to say, I contacted Bubba's Got Gas after the great job they did installing our tank and plumbing the gas to our house originally back in 2017 (see review below). Bubba sent Derek and his crew out straight away and they did an absolutely fantastic job, connecting into the output of the 1st stage regulator and running pipes (18" underground through rock) to the pool heater and fire-pit with 2nd stage regulators at each. In addition, I had Derek install a temperature and pressure compensated gas meter for tracking propane utilization (1 cubic foot accuracy/resolution) and recording it in the cloud for 24/7 access using a Log Alert (log-alert.com) wireless WiFi transmitter. Once installation was complete, Derek tested everything out and measured the pressure drop under heavy load, which will be used to pressure calibrate the meter. In summary, this was an incredibly smooth/high quality installation and I am thrilled with the results! (Posted 3Aug2017) We are building a new house in the Austin TX area and needed to install a propane tank for all the (9) gas appliances. I had noticed the "BubbasGotGas" trucks in the area and just had to call. Bubba came out immediately, surveyed the lot landscape and discussed the pros and cons of the various options (e.g., location, above/below ground tradeoffs, tank size, etc.). It was exactly the information needed and we quickly found the "sweet spot" for our new home, which was to put an underground 1000 gallon tank at an inconspicuous spot on the side of the house. The 1000 gallon tank was only slightly more expensive than a 500 gallon tank (all other charges identical) and comes with a number of advantages (e.g., larger tank requires fewer refill visits and will likely get us through a full year). Bubba is equipped to do a full turnkey job including excavation, tank installation, underground plumbing to the house, and checkout of all in-home appliances. When I mentioned to Bubba we were putting in a septic system and needed to coordinate the precise locations of all tanks and pipes he said we could likely save a considerable amount of money by having the septic installer dig the hole for the propane tank and also supply the sandy loam. Needless to say we pursued that with the septic installer and he was able to save us several hundred dollars! Once the hole was dug, Bubba promptly sent out a 2 man team that completed the job in less than a day. Once the installation was complete, the team went through the house checking all gas appliances and actually uncovered a couple of issues, both of which were fixed on the spot (e.g., small leak in one of the appliance connections and 2 appliances that had to be converted from natural gas to propane). In summary, our entire experience with Bubba and his very professional team of installers (thanks Derek!) and office staff (thanks Tammy!) were a delight to work with and we are so happy we found them!

We are building a new house in the Austin TX area and needed to install a propane tank for all the (9) gas appliances. I had noticed the "BubbasGotGas" trucks in the area and just had to call. Bubba came out immediately, surveyed the lot landscape and discussed the pros and cons of the various options (e.g., location, above/below ground tradeoffs, tank size, etc.). It was exactly the information needed and we quickly found the "sweet spot" for our new home, which was to put an underground 1000 gallon tank at an inconspicuous spot on the side of the house. The 1000 gallon tank was only slightly more expensive than a 500 gallon tank (all other charges being equal) and comes with a number of advantages (e.g., larger tank will easily get us through a full year, allows us to better price shop the propane, etc.). Bubba is equipped to do a full turnkey job including excavation, tank installation, underground plumbing to the house, and checkout of all in-home appliances. When I mentioned to Bubba we were putting in a septic system and needed to coordinate the precise locations of all tanks and pipes he said we could likely save a considerable amount of money by having the septic installer dig the hole for the propane tank and also supply the sandy loam. Needless to say we pursued that with the septic installer and he was able to save us on the order of $500! Once the hole was dug, Bubba promptly sent out a 2 man team that completed the job in less than a day. Once the installation was complete, The team lead went through the house checking all gas appliances and actually uncovered a couple of issues, both of which he fixed on the spot (e.g., small leak in one of the appliance connections and 2 appliances that had to be converted from natural gas to propane). In summary, our entire experience with Bubba and his very professional team of installers (Thanks Donny!) and office staff (Thanks Tammy!) was a delight to work with and we are so happy we found them!

Called in the morning, the truck was out in a few hours. Service tech was very polite and friendly. Have also called the office for setting up the transfer of account from previous owner. Tammy is very friendly and helpful!