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Your Pool Guy Pool Service

Pool and Spa Service, Pool Sales Construction and Installation

About us

We Service all of the San Antonio area all Year long, and are prepared to meet all of your pool related needs. Whether it be weekly cleaning, keeping your chemical levels proper, or just preventative maintenance. Family owned and operated, we are committed to offering Personal & High Quality Service.

Business highlights

16 years of trusted experience

Services we offer

Empty all strainers, baskets, and bags.Weekly full water analysis. All Basic Chemicals provided. Vac and brushing of pools.Water Surface skimming. Weekly Equipment and mechanical inspections. Filter Service. Repairs. System Upgrades.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 72 reviews

Rondala D.
09/2017
5.0
pool cleaners
  + -1 more
With Victor it went really go and and his price was reasonable.
Description of Work: He was not able to help me, but he was nice enough to give me to someone who can. Victor came over and gave us a good price and we hired him.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosemarie R.
05/2017
5.0
pool cleaners
  + -1 more
He got my pump and filter working right away. IT WAS AWESOME. He gave me tips on how to keep my pump and filter running better. He did so in a way that I understood him completely. He was so patient and courteous. He also told me what I needed to do in order to remove the algae from the pool myself. I would recommend him to anyone. His professionalism is spot on.
Description of Work: My pool pump and pool filter were not working at all. The algae in my pool spread so rapidly that it looked more like a duck pond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Enrique V.
04/2017
5.0
pool cleaners
  + -1 more
It went well. He was on time, polite and very professional. He wasn't able to help me since my pool is above ground but he was kind enough to give me the name of somebody who could help me. He refused any money for his time. If I had an inground pool he would definitely be my pool guy. Highly recommended if that is your pool situation.
Description of Work: The pump that cleans the pool rattles loudly and doesn't sound normal. I needed that to be inspected and I also needed the pool to be safe to get in.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bob S.
12/2016
5.0
pool cleaners
  + -1 more
Sam was very personable and very knowledgeable. The guy he recommended came out quickly and fixed the leaks for a reasonable price. Sam refused to accept any payment for his onsite visit. I would highly recommend Sam to anyone looking for pool maintenance and repair.
Description of Work: I was referred to Sam by another pool repair guy on Angie's List who did not work in my area. Sam said that he did not work in my area either, but that he would come by and look at my pool and recommend someone else. He came by the next day, gave me his opinions about what pool repairs were necessary and which could wait, and he gave me the name and number of another guy who could do the work (fixing leaks in plumbing and filter).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erika V.
10/2016
5.0
pool cleaners
  + -1 more
Sam and Victor were great! They were able to come right away & start the process of shocking the pool. Visited every day to check on status, and gave us info on how to maintain the pool in good condition.
Description of Work: We needed to have our pool cleaned because while we were in the process of buying our house, the pool ended up being neglected & was in pretty bad shape by the time the sale went through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Henry J.
09/2016
3.0
swimming pools
  + -1 more
I used another vendor who provided a prompt/lower estimate!
Description of Work: I wanted to replace my sand filter.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


David G.
08/2016
5.0
swimming pools
  + -1 more
He's extremely knowledgeable. He does his job competently and you can trust him by his word.
Description of Work: He's my pool guy and he cleans the pool on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

S S.
03/2016
5.0
pool cleaners
  + -1 more
The service was wonderful! They answered by call right away, showed up when scheduled and provided a very reasonable estimate. the work was scheduled the next week at which time they showed up on time (all the while letting me know when they would arrive by text). they did the work in a very timely manner within the amount estimated and cleaned the work area before they left. I will be referring and using their services to clean my pool this summer. A very pleasant experience after working with so many that were not before finding this gentleman. Thank you!
Description of Work: Repaired pump, replaced motor, replaced piping, seals, and cleaned and replaced filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MICHAEL N.
07/2015
5.0
pool cleaners
  + -1 more
Mr. Garza came promptly and even sent me a text to let me know he was on his way. He saw that the real problem was the pool cartridge and offered a very simple solution. He only charged for the service call even though he also sealed a part that needed tightening. He was, as always, prompt, helpful, and professional. This is the third time Mr. Garza has worked on the pool, and it is thanks to him that our aging pool is still doing well. I recommend him highly and would not use anyone else. Kudos to Mr. Garza. He is the best!
Description of Work: Mr. Garza responded within one day after I had called him to check on our pool pump which was not working properly. He was able to quickly identify the problem, which turned out to be minor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Warren W.
07/2015
5.0
pool cleaners
  + -1 more
If you're looking for good old fashioned customer service, professionalism, knowledge, and experience with swimming pools, then Sam, The Pool Guy is your man. I was hospitalized the last 7 days of June when we got all that wonderful rain in San Antonio. When i got home my back yard looked like a jungle and my pool was vividly avocado green. I called Sam and he came out to my home to evaluate my pool situation. Sadly, he said the pool needed to be drained and re-surfaced. Sam made all the arrangements and had the job completed in two days after our spring rains had abated. I now have a beautiful blue sparkling swimming pool that looks brand new. And the job was completed at a very reasonable price. I'm also happy to report that Sam's dad has assumed the responsibility for monthly care of my pool and he's doing a fantastic job - and also at a very reasonable monthly cost. As a 76 y/o senior citizen it gives me a great sense of relief to know that the care and maintenance of my pool is in very capable and professional individuals so I can sit back and enjoy being able to use my pool and not be concerned about the care of it. So, if your pool needs some tender loving care, call Sam. You won't be disappointed that you did.
Description of Work: Drained my pool, scraped the old plaster off, power washed the interior, and re-plastered the interior, and began re-filling the pool. All in two days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,785

Joseph A.
05/2015
5.0
pool cleaners
  + -1 more
Great work - very responsive in coming by to check on the problem and diagnose it. Great job on the motor replacement, he was very conscientious replacing all of the gaskets, we ended up replacing the impeller as well as crud had built up on it. Sam did a a great job and we'll use him again for sure.
Description of Work: Sam troubleshot and replaced my pool waterfall pump motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Robert L.
04/2015
5.0
pool cleaners
  + -1 more
Sam and Victor were awesome. Prompt, courteous and very fair. Quoted an initial price which I agreed to and when he got into to the work he noticed the scope of the work wasn't in depth as he first believed and adjusted his price accordingly. Extremely honest. I would recommend him to anyone.
Description of Work: Checked all equipment and changed filter elements. Spent extra time explaining in depth the best way to operate the system. Checked chemical levels and recommended other treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

John R.
03/2015
5.0
pool cleaners
  + -1 more
Sam shows up right on schedule each week (even in the rain). He cleans the pool, provides all normal maintenance and checks chemical balances each time he comes. Sam is a very friendly, honest, hard working guy and I highly recommend his services!
Description of Work: Complete pool maintenance and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Gary Q.
01/2015
5.0
pool cleaners
  + -1 more
Sam Garza rocks. Wish we had him from the first day we moved into a house with a pool. My pool looks awesome. That's because it's in the more than capable hands of Sam. Don't look anywhere else. This is your guy. The name of the company says it all.
Description of Work: Service and maintain pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

worthey B.
01/2015
5.0
pool cleaners
  + -1 more
Sam Garza is THE man when it comes to pool cleaning. Punctual, professional, friendly, knowledgeable ... what else could you want? Sam's been handling my pool maintenance for more than a year now, after my having gone through 3 other pool service companies who did not perform the work they were contracted to do. My pool is crystal clean and clear year around. Sam charges me $130/month ... a price that includes cleaning my DE filters twice yearly - a service for which the other companies wanted to charge me $100 extra! Trust me, you want your pool to be clean and clear regardless of the weather, humidity, foliage, etc? Then give Sam Garza a call ... he delivers!!
Description of Work: Weekly cleaning and chemical check/balancing of my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Javier C.
10/2014
5.0
pool cleaners
  + -1 more
Just an amazing job, called Sam on the day the event occurred and he immediately fix the problem the same day. He is always available to answer all your pool questions and dependable to get the job done right. I have used his services numerous times and he is a great recommendation to any one who has a pool issue. Guarantee he will guide you in the right direction for an honest price.
Description of Work: Sam came out on a Sunday to replace a cracked pool vacuum connector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

worthey B.
09/2014
5.0
pool cleaners
  + -1 more
Absolutely superb. Recommends repairs (can make them, too) and is always on the watch for what kind of shape my pool is in. I've not had much luck with other highly rated pool service folks, but Sam Garza has always done me right ... and at a great value! you will NOT go wrong by calling him and having him come by and take a look at your pool. He's always professional, polite, and has a great smile. He's a real pleasure to do business with!
Description of Work: Weekly cleaning of pool ... balance chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

tom S.
08/2014
5.0
pool cleaners
  + -1 more
He has shown a commitment to being punctual, flexible, and he delivers on what he says time and time again. He has earned my trust and respect as you can see that he takes pride in what he does, and the reputation that he leaves behind with each of his visits. His pricing is very reasonable, and his honesty in providing solutions that may require added technical support for certain types of repairs are to be commended. Sam is truly My Pool Guy and im recommending him to friends, family and neighbors alike. Something I don't do very often at all!!
Description of Work: I hired Sam as my pool service contractor last year and have been using him since on an ongoing monthly service basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Megan G.
07/2014
5.0
pool cleaners
  + -1 more
He did the one last week and the other one was three weeks before that. He's great. He came out after hours to help. He's easy to get in contact with. He'll text which was great for me. I love him.
Description of Work: I have used Your Pool Guy. He's done the pool twice now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Charles D.
06/2014
5.0
pool cleaners
  + -1 more
This is the second time I have used Sam. Both times he was prompt and courteous. On his first visit he estimated the job and then after I agreed to the price, we scheduled a repair date. Everything went exactly as planned. He had all the right parts and knew exactly what to do. I love it when the repairman does not have to go back and forth to some warehouse because they forgot something. This guy is good!
Description of Work: replaced the seals in the booster pump for my Jet Vac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lisa S.
06/2014
5.0
pool cleaners
  + -1 more
My pool stayed crystal clear all summer!
Description of Work: Price is per week. Empty strainers, weekly water analysis. Wash off cement around pool, vac and brushing of pools. Water Surface skimming. Had them replace the sand in my filter as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$45

Christine C.
04/2014
5.0
pool cleaners
  + -1 more
Called another company first but they did not really service our area. They recommended Sam Garza. Sam came within two hours and helped us understand what might be going on with sluggish performance of pool cleaner. Helped cleaned out DE filter. We will have him back for some upgrades very soon.
Description of Work: Checked pool cleaner and filter, cleaned filter and explained options for better performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Michelle M.
01/2014
5.0
pool cleaners
  + -1 more
We moved into our new home in Castle Hills about 18 months ago. We specifically purchased a home with a pool, despite never having owned one before. We asked around, and checked Angie's List. The same name kept coming up: Sam, Your Pool Guy. We called Sam and he immediately returned our call to set up an evaluation appointment. Long story short, we were impressed with Sam from the beginning and hired him on the spot. He has never steered us wrong, and keeps our pool in tip top shape throughout the year. Sam makes recommendations on needed repairs, and always gives us the options regarding what we need to do versus what we can probably live without. He has no issues letting you know when a problem is beyond his expertise (does not happen often), and will go out of his way to find an answer or recommend someone who can help. Sam is punctual, professional and super friendly. I've heard that owning a pool can be a nightmare, but honestly, we don't give it a second thought. My wife and I love swimming in our pool and we are incredibly thankful to have found Sam. If you have a pool, call Sam.
Description of Work: Sam cleans and services our pool weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

T. R. P.
01/2014
5.0
pool cleaners
  + -1 more
Sam is very professional and competent and trustworthy! He does quality work and is alert to repair and maintenance concerns. He is very knowledgeable and cost conscious. Able to trouble shoot the circuit board for the salt generator and replace same. Recommended changing cartridge filter to sand filter and purchased the sand filter and installed - professional job. Recommended a reasonably priced pool cleaned and installed same. Cleans the pool and maintains the chemicals in a proper manner.
Description of Work: Provides chemicals, etc. and cleans and maintains the pool and maintains, replaces and installs equipment. Trouble shoot the salt generator and replaced the circuit board. Replaced the cartridge filter with a sand filter. Recommended and installed a pool cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arnulfo L.
01/2014
5.0
pool cleaners
  + -1 more
>>If you are going up in heater size you will most likely need to upgrade your gas line to allow for the increase in gas flow. I went from a 175kTU to 400kBTU so I had to upgrade my line. Only because I wanted to heat my entire pool rather than just my spa. >>Whether you need a whole new gas line or bigger one; the further the pool is from your "Gas Meter" the more expensive it will be. YOU WILL HAVE TO PAY A MASTER PLUMBER TO DO ALL WORK WITH NATURAL GAS. In doing that the only person that can request a work permit is a Licensed Master Plumber! Sam cannot do this. I Paid $1,200 to my plumber Chambliss Plumbing. I highly recommend them. >>**Remember Sam is a pool guy! Not a master plumber. Once Sam is done installing the pool heater, then the plumber comes out to install the new gas lines for the needed meter. Then the city will inspect to make sure all is good with the new gas lines. If the inspection goes good the plumber will then connect the gas line to the heater.
Description of Work: ***Please read if you plan on installing a pool heater. Sam the owner of "Your Pool Guy Pool Service" has done numerous jobs for me. On a professional standpoint, Sam has always gone above and beyond for me. His work has always been spot on. Not to mention he has the best prices in San Antonio hands down!! So when the time came for me to heat my pool up he took the time to answer all of my questions on A SUNDAY. I'm in the military and I'm always at work, so I appreciate the communication that I have with Sam. Sam guided me with perfect instruction on the steps to warming up my pool. I felt it necessary to leave an in depth review to clarify a few things when I read a negative review for Sam. A few things to remember when installing a pool heater. >>If you buy a natural gas heater (recommended), you need to have a gas line where your pool equipment is. You will have to pay a master plumber to run the line to your pool equipment location if you do not have a line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
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Contact information

San Antonio, San Antonio, TX 78242


Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation

FAQ

Your Pool Guy Pool Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: Closed

Your Pool Guy Pool Service accepts the following forms of payment: Check
Yes, Your Pool Guy Pool Service offers free project estimates.
No, Your Pool Guy Pool Service does not offer eco-friendly accreditations.
No, Your Pool Guy Pool Service does not offer a senior discount.
No, Your Pool Guy Pool Service does not offer emergency services.
No, Your Pool Guy Pool Service does not offer warranties.
Your Pool Guy Pool Service offers the following services: Empty all strainers, baskets, and bags.Weekly full water analysis. All Basic Chemicals provided. Vac and brushing of pools.Water Surface skimming. Weekly Equipment and mechanical inspections. Filter Service. Repairs. System Upgrades.

Contact information

San Antonio, San Antonio, TX 78242


Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
Closed