Will's Plumbing & Testing Service logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Will's Plumbing & Testing Service

Plumbing, Water Heater Service, Drain Cleaning,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: [email protected] & [email protected].

Business highlights

Family owned & operated
Emergency services offered
26 years of experience

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.71,753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%

Filter reviews by service

Showing 1-25 of 1753 reviews
Joyce T.
May 2025
5.0
Plumbing
Yes, I recommend this pro
$240,000
Will's Plumbing & Testing Service was extremely friendly and professional, including the owner, office and the plumbers. They responded promptly, quickly diagnosed the problem, and completed the job thoroughly. I’m very satisfied with their service and would highly recommend them!

Chris M.
Apr 2025
5.0
Plumbing
Yes, I recommend this pro
$480,000
Everything went great and the repair man explained what he was going to do. Very professional and the area was clean and organized when the job was complete.

BOB J.
Mar 2025
5.0
Water Filtration and Softening
Yes, I recommend this pro
$42,000
Great fast and efficient job.

Mary S.
Feb 2025
5.0
Water Heater Service
Yes, I recommend this pro
$35,600
They came the same day I called and quickly fixed the water heater .

Marvin G.
Jan 2025
5.0
Plumbing
Yes, I recommend this pro
$94,500
I called Will's late one afternoon after deciding my water leak was not just from the ice maker line. The came out same afternoon did a great job determining where the leak was inside the wall behind the refrigerator. They stayed long enough to open up the wall and fix the problem. Since they were already here I asked if they minded staying long enough to replace our kitchen faucet that had been leaking and they did that also. Very professional and friendly folks.

William S.
Oct 2024
5.0
Plumbing, Water Heater Service + 3 more
Yes, I recommend this pro
$250,000
Much better than I expected, work was completed as expected by a knowledgeable technician. Was kept upto date on all work being done. Technician arrived within the time promised. Maintained a clean and organized work site, and left it that way when finished.
Response from

"Thank you so much for taking the time to review our company. We thank you for letting us service your home and restore hot water. Sincerely, Sam Gonzales"


James N.
Sep 2024
5.0
Pipes/Hoses/Cables/Lines
Yes, I recommend this pro
$50,000
Did what I couldn't with a torn rotator cuff
Response from

"Glad we could help you out this time. Thank you so much and get well soon! - Sam Gonzales"


Robert A.
Aug 2024
5.0
Water Heater Service
Yes, I recommend this pro
Everything went well. Within time and budget.
Response from

"Thank you so much for the awesome review! Glad to hear we met your expectations. Have a wonderful day! - Samantha Gonzales, General Manager"


Erik R.
Jun 2024
5.0
Water Heater Service
Yes, I recommend this pro
$400,000
they were quick to respond to my Angi project, first to provide a quote,and finished the project the same day.
Response from

"This is what we like to hear! Glad we could get you taken care of right away. We appriciate your business! Sincerely, Sam Gonzales"


Pam R.
May 2024
5.0
Plumbing
Yes, I recommend this pro
$30,200
Chad/team came in... diagnosed issue and solved problem in a timely manner...very efficient and professional...definitely would recommend! Also offered long term suggestion(s) to prevent issue from happening again... Wade/Pam Richardson
Response from

"We truly appreciate your kind words and are so happy to hear about your positive experience with Chad. We strive to provide top-notch service to all our customers and feedback like yours lets us know we’re on the right track."


TAMURA A.
Nov 2023
5.0
Plumbing
Yes, I recommend this pro
$46,829
We have been Will’s Plumbing customers for over ten years. They have replaced several water heaters, a water softener, installed a new toilet and today William “Junior” repaired a water line leak in the front yard. We have always been pleased with their work, they do it right the first time. Their employees are responsive, professional, knowledgeable, and courteous. They send a plumber within hours of our calls. They arrive on time, explain the work involved, answer questions, give a solid price quote, and clean up when the job is done. It is without hesitation that I recommend Will’s Plumbing & Testing Service and ask for William “Junior” Krashoc, it was a pleasure having him on the job.
Response from

"Thank you so much Mrs. [Member Name Removed]! It's always a pleasure to service you. Your continued business is VERY much appriciated. Sincerely, Sam Gonzales"


Doris F.
Aug 2023
5.0
Plumbing
Yes, I recommend this pro
$1,158,400
I needed a new hot water heater and decided to go with a tankless heater. Needed either a filtration system to go with it and Marc was the Master Plumber who came by to provide an estimate. Marc was very informative and explained everything he would need to do with rerouting the water line, installing all items and the length of time it would take. I spent weeks researching tankless heaters, etc and calling Marc with questions. He was very patient and answered all my questions. The job was handled with care and Marc and his assistants took their time making sure the job was done correctly. Samantha, in the finance office, was very sweet and handled all the necessary work expertly. I am happy with all the work done. Thank you to everyone at Will’s Plumbing for your professionalism, attention to detail and for answering all my questions with so much patience.
Response from

"Thank you so much for your 5 star review! Hope you are loving your new tankless hot water system. Thank you for your continued business, we truly appriciate it! - Sam Gonzales"


Courtney M.
Aug 2023
5.0
Water Heater Service
Yes, I recommend this pro
$480,000
Matthew and Wills Plumbing were very timely, performed quality work and fixed all of our issues. They were knowledgeable and hardworking.
Response from

"Thank you so much for your kind review! Matthew, as well as all the team members here at Will's Plumbing & Testing Service, work hard to provide top-quality service. We care about the quality and value we bring to our customers. Please do not hesitate to call us again should you ever have a plumbing issue. W.S."


Marie D.
Jul 2023
5.0
Plumbing
Yes, I recommend this pro
$12,780
Sergio looked at the 2 issues and offered me options to repair the disposal and the slow drain and leak in the bathroom sink. He gave me the prices and when he unjammed the disposal, it worked. I appreciate the good customer service and explanation of the work being done. Thank you!
Response from

"Thank you for giving us the opportunity to assist you. Call us back if you have further issues with your disposal, drains, or any other plumbing problem. W.S."


Robert A.
Jul 2023
5.0
Water Heater Service
Yes, I recommend this pro
$700,000
The team was responsive, great at describing options, and very professional.
Response from

"Thank you for your trust in our company. We are the very best when it comes to Tankless Water heaters. From repair and maintenance to bringing your Hot Water system to the age of Tankless Water Heating, our technicians are highly trained to provide the best solution. We've been installing Tankless water heaters for over 15 years. Our company was one of the first in San Antonio and surrounding areas to invest in training our plumbers to not only install, but repair and maintain tankless water heaters. Again, many thanks! W.S."


Rebecca N.
Jul 2023
5.0
Plumbing
Yes, I recommend this pro
Called and scheduled appointment same day. Excellent results,
Response from

"Thank you for the 5 star rating! We carrry camera equipment on all our service vans to efficiently diagnose any problem with your plumbing drainage system. whether its a problem yard sewer line or frequent clogs in a pipe under your home, we can come up with a solution. Call us if you need us, and again.....Thank you. W.S."


Laura B.
Apr 2023
5.0
Plumbing
Yes, I recommend this pro
$60,000
Went great. Always happy with Will's
Response from

"You have been a wonderful, long time customer! Thank you for taking the time to review us again! - Samantha Gonzales"


Sandra G.
Apr 2023
5.0
Plumbing
Yes, I recommend this pro
$400,000
Experienced technician, Alfred, was knowledgeable and helpful. Explained easily the nature of my water break.
Response from

"Thank you so much for taking the time to leave us a review! - Samantha Gonzales"


Jay A.
Feb 2023
5.0
Water Heater Service
Yes, I recommend this pro
$250,000
I had my water heater replaced recently by Will's plumbing and they did an excellent job fixing the problem. It was a short suspense job and they took care of the issue right away.
Response from

"Thank you so much for taking the time to leave us a review! Sincerely, Samantha Gonzales"


Mary L B.
Jan 2023
3.0
Plumbing
$112,743
1st repair took less than 15 minutes and i had bought the supplies and the 2nd took 30 to 45 mins max. He replace about 2.5 1nch pipe add 2 -45's since the pipe was in little bind and switched out the PVC Value. The repairs were awesome and done correctly but for 1 to 1.5 hrs work and i paid drive time of $165.00 dollars - the bill was $1,100.00+ - it's a little expensive. However they did come right away to help me out because my cattle didn't have water for 3 days because of waiting on another plumber. Everything is expensive and they did good work but i really need to rethink it next time because a vacation day wouldn't have cost that much but i couldn't take off due to work. They are a very good company, did a really good job and respond right away so all in all really good company to do business with. Thank you for helping me out in a jam.
Response from

"I am so glad to hear you thought our workmanship, responsiveness, punctuality and professionalism was great! I wish there was more we could do to bring our prices down but we try and offset the cost by providing quality work from a licensed, background checked professional plumber. Most of my plumbers have 10 or more years (some have 20+ years) experience in this trade. We sure do hope that you think of us when you really need us on those tough repairs as someone who can get to you right away and do the job right the first time. I appreciate the honest review and we will continue to work on our Price Book so that we can give the best prices with value to our customers. Thank you again, Sam Gonzales"


MARTHA S.
Nov 2022
3.0
Plumbing
$68,728
Alberto and his helper arrived on time and did the work. The cost was outrageous. $687.28 to replace the valve that was leaking leaving a hole in the drywall.
Response from

"Thank you for your review! Glad we scored high on Responsiveness, Punctuality and Professionalism! Unfortunately in our trade a lot of times the plumbing is covered up with drywall and we have to cut into it in order to repair a leak. We do our best in making sure those cuts are strait and clean so that when you are able to hire a sheet rocker they can make the repair more seamless. We will continue to review our Price Book to insure we are giving our clients the best pricing possible for the quality we offer. I truly appreciate the honest review. Reviews like yours help us to learn from mistakes and do better as a business! Thank you again, Sam Gonzales"


Annu C.
Aug 2022
5.0
Plumbing
Yes, I recommend this pro
$20,000
It was wonderful. I will give them 10 out of 10. Will definitely use them in the future again.
Response from

"Wow! Glad to see you loved our service! We work very hard to meet the needs of our wonderful clients and reviews like yours let us know our hard work pays off! Thank you again! Sam Gonzales"


Delores J.
Aug 2022
5.0
Plumbing, Appliance Repair
Yes, I recommend this pro
Marc and his apprentice did a great job. They arrived on time. Marc patiently explained the repair process and worked tirelessly until the work was completed.
Response from

"Thank you so much for your review! We appreciate you took the time to give us great feedback. It was a pleasure working with you. Sincerely, Samantha Gonzales"


Blair B.
Aug 2022
1.0
Plumbing, Appliance Repair
Exorbitant charges ($333 after Angi 10% discount) for a simple, five-minute replacement of one, repeat, only one, hose bib. Half of those charges would have been reasonable. Updated 8/7/2023 Response from the Owner: If I could confirm who you are, I'd contact you personally about your pricing issue. I would hope that even if the price upset you, you would be pleased that our service was above average. I'm not sure if we did the hose bib replacement, or simply provided a quote, but $350 to install a brand-new hose bib with vacuum breaker is very reasonable for this market. Our work is also done by a background checked, Texas Licensed Journeyman Plumber. I appreciate the opportunity to service you. - Sam Gonzales Response from the Customer: Disagree. $350 to install a brand new hose bib with vacuum breaker is NOT at all reasonable for the SA market. Another local plumber charges $167 for a single hose bib replacement and an additional $8 for the vacuum breaker. Total charges would be $170, which include a 10% military discount and state sales taxes. Again, these charges were EXORBITANT.
Response from

"I'm so sorry to hear you think our prices are too high. It is definitely not our intention to "sticker shock" our customer's. We do our best to stay within industry standard for the price, and quality work our company is known for. Please feel free to contact me at office for further information at 210-494-0991 (ask for Sam). Sincerely, Sam Gonzales"


Joseph F.
Jul 2022
5.0
Appliance Repair
Yes, I recommend this pro
Perfect. Thanks alot.
Response from

"You are so welcome! - Sam Gonzales"

...
Showing 1-25 of 1753

Licensing

Insured

Licensed*

Trade License Number

RMP 18587

Trade License Locale

TX

Trade License Authority

Texas State Board of Plumbing Examiners

Trade License Expiration

08/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Will's Plumbing & Testing Service is currently rated 4.7 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact Information

318 E Nakoma, Whse 3, San Antonio, TX 78216

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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