Whitley's Lock And Safe

After duster last minute canceled appointment by another locksmith company because I did not buy the hardware from them for a 400% markup over Lowe's, this company came directly to my my house with no appointment and did all the work that another locksmith company refused to do without me buying hardware from them, saving me about $200-$250 on the job. Gene was the technician Whitley's and these people are bonded licensed etc etc. The aforementioned locksmith company has like 20 reviews here and a gold star. Every other Locksmith in the city of San Antonio has like 5-6 reviews. Doesn't this seem strange especially when the super gold star company tries to take me to the cleaners for $250 additional dollars (100% total price increase) then refuses to come and just do the install?? Could they be gaming Angie's List???? Whitley's are true uniformed, licensed, bonded, professionals, with several storefronts and marked company automobiles, they will show up and install your hardware without an appointment~~~BRAVO! The aforementioned locksmith company - will cancel an appointment you made days in advance when they learn you are not buying their hardware for prices marked up by them 300% over retail and you hear little kids crying in the background on the phone - yet somehow they 20 A+ Angie's List reviews???? Something is very fishy. We looked for this company with the real locksmith and could not even find them licensed!! Someone needs to alert Angie's List and take them off the top.

They arrived as scheduled. Gene was very professional and nice. He did a great job! We were VERY happy with his work.

The guy came out within a couple of hours and fixed the issue in a few minutes. He said that it was a minor issue and also told me about the best door locks available. He was very responsive and very professional.

Very good service, good phone call to check prices and follow up to schedule service. Flexible to meet our schedule.

They were punctual and efficient.

I was satisfied. I would hire him again. He was here on time. I didn't have to wait two weeks for an appointment. He was nice and polite and explained all the keys and everything to me. It didn't take him very long either to do it. And I've not have any problems with the locks.

I visited the shop prior to the service being done and was pleasantly surprised by the employees' responsiveness and helpfulness. When Philip arrived to do the actual job, he was kind and efficient. I changed my mind about wanting to replace (vs. rekey) the locks on 2 doors, and Philip was more than accommodating even though this required his return to the shop to pick up the extra locks. The work was done quickly and professionally. Philip even adjusted the current deadbolt so that it locked more easily.

Whitley's Lock & Safe was a good company to use. After I called them, they came right out and were able to get my door unlocked. It was late at night and the guy was very understanding and helpful. I would definitely use them again if I needed to.

CALLED WHITLEY'S LOCKSMITH BECAUSE MY DAUGHTER LOCKED THE KEYS IN MY TRUCK. LOCKSMITH WAS THERE IN 45 MINUTES AND HAD MY TRUCK OPENED IN 10 SECONDS. I WAS ON THE ROAD IN LESS THAN 5 MINUTES.