Reviews
1.52 Reviews
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Showing 1-2 of 2 reviews
Esperanza C.
Aug 2013
Piano Tuning
1. Ray sent his son Chris two days before, instead of waiting to confirm the time and day with me. We were dealing with a farmer who works the fields and he warned us to wait until he could confirm the day and time. Instead, Ray sent his son out. The farmer was not there.
2. On the day of the move, February 4th, Chris came out on the day and time agreed to and picked up the piano in Somerset.
3. They moved it upstairs and then refused to move the other piano downstairs as agreed on.
4. Instead, Ray wanted an extra $150
5. When I refused, he and Chris and their workers walked off the job, leaving me with an old piano in the hallway.
Do's/Don't
1. If you must work with Ray and Chris Vale, be sure to get a signed contract first.
2. Ray is charming and will give you a handshake on the deal, but as I learned, both Ray and Chris will walk out on your deal!
3. Get clear any "hidden" charges!
2. On the day of the move, February 4th, Chris came out on the day and time agreed to and picked up the piano in Somerset.
3. They moved it upstairs and then refused to move the other piano downstairs as agreed on.
4. Instead, Ray wanted an extra $150
5. When I refused, he and Chris and their workers walked off the job, leaving me with an old piano in the hallway.
Do's/Don't
1. If you must work with Ray and Chris Vale, be sure to get a signed contract first.
2. Ray is charming and will give you a handshake on the deal, but as I learned, both Ray and Chris will walk out on your deal!
3. Get clear any "hidden" charges!
LIANE T.
Jul 2010
Piano Tuning
I asked him to remove a buzzing sound in the lower register but he was unable to hear it. This tuner was very careless with my piano and pounded on the keys. I was afraid he was going to damage the piano.
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FAQ
VALE PIANO SVC & MOVING is currently rated 1.5 overall out of 5.
No, VALE PIANO SVC & MOVING does not offer free project estimates.
No, VALE PIANO SVC & MOVING does not offer eco-friendly accreditations.
No, VALE PIANO SVC & MOVING does not offer a senior discount.
No, VALE PIANO SVC & MOVING does not offer emergency services.
No, VALE PIANO SVC & MOVING does not offer warranties.