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USAA Bank

About us

When you join USAA, you become part of a family that's there for you during every stage of your life. Let us help you with insurance, banking, investments and retirement — because we're dedicated to helping you achieve your financial goals. Get started today. It's free to join. Initial loss reporting 24 hours a day, 7 days a week. DBA- USAA Casualty Insurance Company; USAA Investment Management Company & USAA Transfer Agency Company

Services we offer

Insurance agency. Banking. Auto Circle, Investments., Tax Center

Reviews
4.81,414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
1%
1
3%
Showing 1-25 of 1414 reviews
G S.
Feb 2020
2.0
Not satisfied

Linda B.
Oct 2018
5.0
Yes, I recommend this pro
USAA has always provided great service for our insurance needs.

Tony A.
May 2018
5.0
Yes, I recommend this pro
Called USAA, couple minutes later a representative from a tow company called me and gave me a time limit when they would be here for my truck. They came on time and picked up my truck and treated my truck as if it was theirs. Driver even told me thanks for your service in the military. The cost was FREE (within the limits of USAA insurance of $50)

Steve C.
Mar 2018
5.0
Yes, I recommend this pro
Very well!

Ismael D.
Oct 2017
5.0
Yes, I recommend this pro
I've had USAA since 1978. Checking account, mortgage insurance and any other insurance I have, and insurance they have.

Andrew S.
Sep 2017
5.0
Yes, I recommend this pro
It was a very good experience. They were very proactive that everything was done on time.

Gary C.
Aug 2017
5.0
Yes, I recommend this pro
unknown

Grover W.
Jul 2017
5.0
Yes, I recommend this pro
We had to put a new roof on our house because of all the hail storms. They just finished up the whole thing about a week ago. It's not really a company; it's an insurance through the bank. It was paid for by the insurance. My husband had a couple of sheds that had to be fixed as well. The quality was excellent.

Deborah A.
Jun 2017
5.0
Yes, I recommend this pro
I lost my house in a fire years ago and they were fabulous! I want everyone to know. I would recommend them and use them, again.

Ricky C.
May 2017
5.0
Yes, I recommend this pro
They gave me the amount I am approved for and I go to the dealership and pick out the car I want. They are very professional. Once approved for the loan they can also help you find the car your looking for.

Ken W.
Mar 2017
5.0
Yes, I recommend this pro
unknown

Joshua C.
Mar 2017
5.0
Yes, I recommend this pro
I would give them A's all the way through.

Joshua C.
Mar 2017
5.0
Yes, I recommend this pro
$50
I've been with them a long time. They have consistently taken care of any of my automotive insurance needs. They have very low deductibles, and when you file a claim, they are punctual on responding.  Whenever I have a claim to make, they don't really give you a hard time about things on any kind of claim, and they're relatively cheap.

Joshua C.
Mar 2017
5.0
Yes, I recommend this pro
$50
I've been with them a long time.  They have consistently taken care of my auto insurance needs and they have really low deductibles.

Joshua C.
Mar 2017
5.0
Yes, I recommend this pro
.

Cathy M.
Feb 2017
5.0
Yes, I recommend this pro
They are excellent. They call me every 6 months to see how my insurance is. I have never had any problems when I have needed them. I would highly recommend them to anyone.

EDWARD P.
Dec 2016
5.0
Yes, I recommend this pro
$500
Good price and performance.

Gerald H.
Nov 2016
5.0
Yes, I recommend this pro
They?re excellent! We have the home and the car. Been with them for many years!

Jayne B.
Oct 2016
5.0
Yes, I recommend this pro
I am in the process of doing it now. I have been with them since 1976. I wouldn't consider anyone else.

Matthew S.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Raymond G.
Sep 2016
5.0
Yes, I recommend this pro
They were excellent, everything was replaced without any problem....I eould highly recommend them for your insurance needs.

Leah S.
Aug 2016
5.0
Yes, I recommend this pro
$3,000
excellent. efficient team and very little discomfort. highly recommend!

Blair P.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Joe M.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Maurice W.
Jul 2016
5.0
Yes, I recommend this pro
unknown
...
Showing 1-25 of 1414

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

USAA Bank is currently rated 4.8 overall out of 5.

No, USAA Bank does not offer free project estimates.

No, USAA Bank does not offer eco-friendly accreditations.

No, USAA Bank does not offer a senior discount.

No, USAA Bank does not offer emergency services.

No, USAA Bank does not offer warranties.