United Overhead Door Co.
About us
United Overhead Door Company is your local garage door repair service company in the San Antonio regions of Texas. We offer a variety of overhead door repairs and garage door opener repairs when needed. We also install new garage doors or garage door motors for your home or business and in most case we can install the same day. We are proud to be Texas based company that has offices in Carrollton, San Antonio & Corpus Christi. We also support projects located in Houston and Austin. United started with one goal in mind and that was to provide top notch service at affordable prices to our customers various regions in Texas. Since October of 2003 we have grown to more than 30, 000 customers and we continue to strive not the be the biggest company, but rather, just the best Overhead Door Company in our market regions. It is our hope you will find the resources we offer helpful to you for all your garage door repair and service needs.
Business highlights
Se habla espanol
Emergency services offered
22 years of experience
Services we offer
Custom Wood Garage Doors & Garage Door Openers, Garage Door Installation & Repair, Insulated Doors, Steel Doors, Wood Section Replacements
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.715 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 0% | ||
| 7% | ||
| 0% |
Showing 1-15 of 15 reviews
DAN V.
Oct 2018
I was very impressed with Robert, who came to fix my noisy garage door. Literally within seconds, he identified the problem with my door and knew what to do. I couldn't see the problem at first when he pointed it out, so I asked him to show me again, and then it made sense. He adjusted the braces on the wall, and then lubricated all parts of the system that needed it. Robert told me what maintenance I could do myself each year to keep my door working well, and even how to reprogram the exterior opener. He went the extra mile for me by showing me these simple things that I can do so I won't need him to come again for a long time!
Janelle H.
Oct 2015
unknown
Pedro R.
Jan 2015
unknown
BARBARA B.
Dec 2014
Repairman said nothing wrong with the door--something must have temporarily blocked the sensor. Said doors were heavier than they should be from what previous owners had added to them and might eventually need to be replace, but functioning now.
Appreciated his honesty about door non-issue and that he didn't even charge for the evaluation.
(I don't remember the date; filed in as 1/1/2014 because form wouldn't submit without a date.)
Appreciated his honesty about door non-issue and that he didn't even charge for the evaluation.
(I don't remember the date; filed in as 1/1/2014 because form wouldn't submit without a date.)
Dan R.
Oct 2014
unknown
Charles J.
Oct 2014
unknown
Joseph T.
Mar 2014
It went very well, tech was prompt, personable, professional & knowledgeable.
Jeffrey K.
Sep 2013
He advised how to maintain and service after fixing the issue. He could have charged us more for additional services, but he didn't. We were impressed with his honesty and knowledge.
Margaret K.
Aug 2013
They had no problem responding promptly to my call--the workman came out the morning after the evening I called. He was prompt, called to let me know he was coming, and was polite. I especially liked that he explained everything to me, clearly and in detail, and told me how much it would cost before doing the work.
Brian C.
Sep 2011
I called several local garage door companies. Alamo City Overhead Doors answered my call, answered all my questions, and gave me the best price I was able to find. Within two (2) days Robert was able to get my new doors up and running. He made sure everything was properly adjusted and operational. The work was done quickly and correctly the first time. The price was MUCH better than all other companies in San Antonio. Robert is a professional and I am really glad I chose this company. I HIGHLY RECOMMEND this company to all my family and friends.
Jamie S.
Jun 2011
I left a phone message initially and Robert returned my call within 20 minutes. He came out to do an estimate on the garage door opener and was able to fix it on the spot. Robert arrived on time, worked quickly and was very professional. I have used Alamo Overhead door in the past and would definitely use them again.
John E.
Feb 2011
In every respect, our dealings with Robert have gone well.
Jan H.
Aug 2009
Robert responded promptly to give the estimate, gave a fair estimate, promptly arrived on the day scheduled for the installation, installed the door and was very pleasant. At this point I would have given him an A all across the board. The problem has come since the door was installed. He told me he would mail me a copy of the warranty on the door and a paid invoice. But it is now August and I still haven't received either item. I initially called him in May, when I hadn't received the items, and he told me he thought he had already sent them, but I never received them. Since then I have REPEATEDLY called him and he tells me he will send them but I still haven't received them! An initially pleasant experience has turned into a very frustrating one!
Response from United Overhead Door Co.
"Wow! This is the first I hear of this. Today is 02/08/2011 and I finally have a little to sit down and do some research on how my company is doing overall and to my surprise I came across this disturbing rating. I will do everything in my power to resolve this issue, immediately. I never in times past have relied on service sites that consumer's can rate the overall performance of a company. But, with consumers doing a good job at screening who to trust and not to trust I want to make sure my clients are secure in knowing that we are the best at what we do, especially in the economy we live in now! I have been in garage door industry for the past 8 years and have generated over 21,000 thousand clients in San Antonio alone, there again, I understand you can't please everyone. However, we surely try our best to do what is needed to elevate ourselves to a higher standard of what a service company should be. So, to you Member I deeply apologize and will handle this uncharacteristic mishap to your satisfaction. We have expanded to Austin and now this year to Dallas and it is my job as owner to make sure we please all our current clients and all the new ones that will come our way. I look forward to always having open communication with all my clients. Thanks, Robert (Owner) Alamo City Overhead Door Co."
Diane B.
Jul 2008
Excellent! The technician was very professional, courteous, informative and quick! The charge of $70 covered the hinge, the oiling and the overview that he did of all the parts. He then went on his way to the rest of the work. I was very impressed he fit me into his busy schedule and I hadn't even called. Now I have a safe and secure garage door and avoided damaging the panels, in which case I would have had to get a new door which would cost thousands of dollars (I had no idea). He saved me lots of money by being proactive and not pushy! He was terrific.
BECKY D.
Sep 2006
Extremely pleased with the work and the pricing. There was a bad wire on one of the doors and they came back promptly and repaired it as well as reprogram my remotes and keyless entry pad. I would hire them to install garage doors again.
Licensing
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FAQ
United Overhead Door Co. is currently rated 4.7 overall out of 5.
United Overhead Door Co. accepts the following forms of payment: CreditCard
Yes, United Overhead Door Co. offers free project estimates.
No, United Overhead Door Co. does not offer eco-friendly accreditations.
No, United Overhead Door Co. does not offer a senior discount.
Yes, United Overhead Door Co. offers emergency services.
No, United Overhead Door Co. does not offer warranties.