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top priority

Appliance Repair, Air Duct Cleaning, Appliance Repair - Small,

About us

Hugo specializes in home washer and dryer appliances, son Timothy specializes in the kitchen appliances, fridges, dishwashers, wall ovens, under counter ice makers, kitchen stoves, vent hoods and garbage disposals as well as microwaves. Our lovely secretary Aliza can take your call or texts at our cell (210) 577-2015 to schedule an appointment for your appliances. Sometimes as soon as the SAME day that you call!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Hugo specializes in home washer and dryer appliances, son Timothy specializes in the kitchen appliances, fridges, dishwashers, wall ovens, under counter ice makers, kitchen stoves, vent hoods and garbage disposals as well as microwaves. Our lovely secretary Aliza can take your call or texts at our cell (210) 577-2015 to schedule an appointment for your appliances. Sometimes as soon as the SAME day that you call!

Services we don't offer

Call and ask for any appliance repairs. Can always send us pictures of the appliance that needs service, let us know the issue to the appliance and with the appliances model number we can find parts and provide an estimate, if there is anything we cannot do there's no charge. But through call or text we can already ask the questions we need to know if we can provide the service you need. Thank You! (210) 577-2015 Call or Text -The Ortega Family

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

George B.
11/2020
5.0
small appliance repair, air duct cleaning
  + 0 more
I got to meet and observe both service technicians on the same day. Hugo serviced our Whirlpool Cabria dryer. As he serviced this appliance he explained each of the steps he took and made suggestions about future care with this appliance. Tim came and serviced our Kenmore refrigerator in the afternoon. The care shown by Hugo was also evident. Again I got a very complete explanation of possible problems and solutions. I would not hesitate to call on them again.
Description of Work: I had work done on a dryer and a refrigerator on the same day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol W.
05/2017
5.0
appliance repair
  + -1 more
I was very happy with their work. This company is highly recommended in our neighborhood.
Description of Work: Refrigerator had a leak. I had replaced the ice and water filter and was concerned that had caused a leak. Hugh and son came out immediately and determined that there was no current leak and showed me how to check myself next time. The coils had never been cleaned so they cleaned the coils and grill and showed me how to do it in the future, as well as how to maintain dishwasher system. They also replaced an under the sink kitchen filter while they were on the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Debby K.
07/2015
5.0
appliance repair
  + -1 more
Hugo and his son responded promptly. They fixed the ice maker, took a photo of the fridge serial and model number so they could help me quickly in the future, and also changed out the filter.
Description of Work: Ice maker was frozen and disrupted both ice and water supply in fridge door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

    Contact information

    802, San Antonio, TX 78210


    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    1:00 PM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Air Duct Cleaning,
    Appliance Repair - Small,
    Appliance Sales and Installation

    FAQ

    top priority is currently rated 5 overall out of 5.

    Sunday: 1:00 PM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 1:00 PM - 5:00 PM

    top priority accepts the following forms of payment: Check
    No, top priority does not offer free project estimates.
    No, top priority does not offer eco-friendly accreditations.
    No, top priority does not offer a senior discount.
    Yes, top priority offers emergency services.
    No, top priority does not offer warranties.
    top priority offers the following services: Hugo specializes in home washer and dryer appliances, son Timothy specializes in the kitchen appliances, fridges, dishwashers, wall ovens, under counter ice makers, kitchen stoves, vent hoods and garbage disposals as well as microwaves. Our lovely secretary Aliza can take your call or texts at our cell (210) 577-2015 to schedule an appointment for your appliances. Sometimes as soon as the SAME day that you call!
    Call and ask for any appliance repairs. Can always send us pictures of the appliance that needs service, let us know the issue to the appliance and with the appliances model number we can find parts and provide an estimate, if there is anything we cannot do there's no charge. But through call or text we can already ask the questions we need to know if we can provide the service you need. Thank You! (210) 577-2015 Call or Text -The Ortega Family

    Contact information

    802, San Antonio, TX 78210


    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    1:00 PM - 5:00 PM