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The Undercover Co

Decks and Porches, Screen repair, Awnings

About us

Exterior Home Improvement- Patio Covers, Car Ports, Pergolas, Screen Rooms, Solar Screens, Pool Screen Enclosures, Fabric Awnings and more!

Business highlights

22 years of trusted experience

Services we offer

Patio Covers, Car Ports, Pergolas, Screen Rooms, Solar Screens

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
0%
1
29%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
4.6
punctuality
5.0
Showing 1-7 of 7 reviews

Ron S.
10/2016
5.0
awnings
  + -1 more
Friday Oct. 21 we got a phone call and said they would be at our location on Monday between 9 and 9:30. As promised he and his helper showed about 9:30 and went right to work. They were in turbo mode. By 10:30 all the old cover was down and new cover was going up. By 12:45 it was all over. WOW!! What a difference. They were really fast and not one problem that I could see. It was incredible. Looked around and did not see ANY scrapes, screws. This was a very pleasant experience and I can't speak highly enough about Rob. Great service and great price!
Description of Work: We had a forty year old patio cover replaced. This cover was badly damaged in a May hail storm of 2016. I had tried to patch some spot over the years that were leaking but the hail storm really made it worse. Rob Harris with The Undercover Co came out in mid October and looked at it and sent me an estimate the very next day. I was very pleased with it. I contacted him and signed a contract. He said it could be as late as mid November as he was pretty well booked. I said I under stood and we will play it as we go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Helen H.
09/2016
1.0
awnings
  + -1 more
It didn't, they never responded
Description of Work: Needed a back porch screened. They took my phone no. and I was told they would get back to me. I never heard back

Rating CategoryRating out of 5
responsiveness
1.0


David U.
11/2015
5.0
awnings
  + -1 more
unknown
Description of Work: He installed some awnings for some windows. He did fantastic and I would recommend him to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Undercover Co
It was a pleasure to work for you

Brad C.
07/2015
5.0
decks, screen repair
  + 0 more
I was given 3 names by a supply house for an Installer for an aluminum-frame patio screen system. I met with all 3 persons. Rob was by far the most professional and knowledgeable. Ultimately we got a beautiful screen wall for our interior patio, with nicely coordinating earth-toned aluminum and super-screen fabric. He added a nicely coordinating wood ledge and picket system. His old-school craftsmanship came through and was attentive at every step. Now we and our cats are happy, enjoying outdoor time without mosquitoes!
Description of Work: Installed a screen wall and wood ledge and pickets on our garden home porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,425

Response from The Undercover Co
I appreciate your confidence in myself and my workmanship

Randy H.
03/2012
5.0
decks, screen repair
  + 0 more
.Due to a design flaw, the rainwater from our roof would cascade down onto our kitchen door. We decided to see about screening in the end of our deck, enclosing the area of our kitchen door and alleviating the water problem. Mr Harris came out, heard our ideas, sketched out a solution for creating a screened-in porch using foam-insulated aluminum panels, included mounting a ceiling fan and fitting all within the confines of our existing deck. This elegant, simple design custom-fit foam-insulated aluminum panels to provide to cover to the porch and simultaneously divert all the roof-borne rainwater away from the door area and off the deck altogether. He provided me with a written estimate including a drawing of the project. He also provided me with the color options for the materials (baked-on colors), both the framing and the underside of the roof portions. Once we completed our preferences and signed the contract, the wait for project start was about 2 weeks. When he came out, he brought all his materials with him. Throughout the project he remeasured continuously to assure exact fit and finish. He made certain each and every piece was anchored, squared and plumbed from the initial piece to the final one. He was meticulous and exacting in making certain the job would be completed as perfectly as he could make it. From project start to finish (excluding one rain day), it took Rob and his assistant 2 1/2 days to complete. Everything is exactly as we wanted and as Rob described in the plan. Throughout the work, Rob explained everything he was doing and when I had questions, he explained fully and straightforwardly. We had design decisions to make at several points, and he explained all options, completely willing to go with whatever option we selected. The resulting product is outstanding! The structure integrates well with the house, the deck and the pool. It neatly resolves our water diversion design problem and gives us a delightful place for outdoor dining and socializing, free from flying insects, with picture-window sized screen views of the back yard and the pool, cooled by a perfectly-centered ceiling fan. I would whole-heartedly recommend Rob to anyone for this or any other type of work.
Description of Work: Mr Harris installed a screened-in porch to our existing deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Response from The Undercover Co
I was pleased to rectify your roof line issues with a functional and practical solution. Thank you again !

Barbara M.
05/2011
1.0
decks
  + -1 more
Came by for an estimate to lower front porch railing and add lattice skirting to rear deck. NEVER HEARD FROM HIM AGAIN.
Description of Work: Came by for an estimate to lower front porch railing and add lattice skirting to back deck. NEVER HEARD FROM HIM AGAIN!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Undercover Co
I am sorry, but I do not find any record of you or your address in my data base....it is possible that you have mistaken me for another company. If there is something I can help you with, please let me know.

RICHARD W.
03/2011
5.0
decks, screen repair
  + 0 more
On time, on budget, helped with other contractors, professional work performed expertly. Seemed quite experienced and used by many other general contractors (found this out after speaking to many general contractors). Rob seems to be the go-to man for screen porches. Handled all tasks and came back after being paid to complete several minor loose ends!
Description of Work: Tore down old screen porch and built new one - including roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from The Undercover Co
thank you again for allowing me to renew your patio area !

    Contact information

    26961 Hogan Drive, San Antonio, TX 78260

    http://www.theundercoverco.com/

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches,
    Screen repair,
    Awnings

    FAQ

    The Undercover Co is currently rated 4.7 overall out of 5.
    The Undercover Co accepts the following forms of payment: Check
    Yes, The Undercover Co offers free project estimates.
    No, The Undercover Co does not offer eco-friendly accreditations.
    No, The Undercover Co does not offer a senior discount.
    No, The Undercover Co does not offer emergency services.
    No, The Undercover Co does not offer warranties.
    The Undercover Co offers the following services: Patio Covers, Car Ports, Pergolas, Screen Rooms, Solar Screens

    Contact information

    26961 Hogan Drive, San Antonio, TX 78260

    http://www.theundercoverco.com/