THE POOL HOUSE
About us
The Pool House is a family owned swimming pool business. We opened our doors in 1989 and have proudly been offering services to San Antonio and the surrounding areas. We have maintained or serviced over 10,000 pools. We pride ourself on customer service and returned has provided us with great customer loyalty. The Pool House is a full service swimming pool company. We offer the following services. The Maintenance department comes by weekly to clean your pool or we offer short term maintenance for people vacationing. We have a service department where we can install pumps, motors, filters, heater, covers, or what ever is needed for your swimming pool. We also offer renovation services: replastering, crack repair, re-tiling, skimmer replacements, etc. We have a retail store that has everything a pool owner would need. Top of the line Bioguard products. We carry all replacement filters, cartridges. We carry nets, brushes, poles. We are a warranty station for Pentair, Hayward, Zodiac, Jandy, and Polaris. We offer free water analysis, and free labor for Polaris repairs.
Business highlights
Services we offer
Polaris and pool cleaners, Weekly Maintenance: Balance pool water, and blow deck area around pool Chemical Only: Balance pool water, and check system Service Dept: Our certified technicians install motors, backwash system, backwash system, brush, check system, clean pump basket, clean pump basket, diagnose and repair leak and other equipment problem We also have a renovation department., empty skimmers, empty skimmers, filters, heaters, install covers, lights, net top of pool, pumps, vacuum
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 11% | ||
| 33% | ||
| 0% | ||
| 22% |
Additionally, he said ---exact words "Your house is on a fault line" and the materials company close to your neighborhood blasts. THIS IS A VERY DISHONEST COMPANY THAT DOESN'T HONOR THEIR WARRANTIES OR STAND BEHIND THEIR WORK. Before you have any work done by this company please feel free to contact me and you can see my pool and you can judge for yourself or if it's already been repaired (again) by a different company I have multiple photos.
If they had called back and set-up the service I would have rated them as an "A" b/c the pool school instructor was good and they're nice over the phone.
"The technician tried to handle this problem eternally and not notified the manager or the owner. The customer did not request to speak to a manager or owner, had this been done the situation could have been handled more promptly and professionally and done to the satisfaction of the customer. We were going to send a 2 month free certificate of pool maintenance as well as a letter stating our apologies and if they have any problems in the future to please contact the owner directly. We have reviewed this issue with the technician and implemented policy changes so this does not happen in the future. The Pool House prides itself on our reputation and quality of work and this is not a reflection on our overall company."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.