About us
Business highlights
43 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.57 Reviews
Showing 1-7 of 7 reviews
Edward D.
07/2017
computer repair
 + -1 moreGreat. Very professional, quick and surprisingly in expensive ($140 total including diagnostic-applied to fee. Included part). Recommended by another Angies list company that preferred to do software only. Surprised there are no reviews given how long they have been around (I looked at office super stores and other computer retail stores but just to look at it was $80 plus then labor and part).
Description of Work: replace laptop fan.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$140
Debbie H.
02/2015
computer repair
 + -1 moreI tripped over my Sony Vaio laptop power cord and ripped it out of the power jack. I had the cord held in with electrical tape. I called several places and was told by all it would be too expensive to fix, the laptop is older so not worth it etc. A coworker recommended that I give the Laptop Specialists a call and boy I'm glad I did! Dave and Jacob took great care of me. My laptop is good as new with a new power jack and I am very happy! Great atmosphere, nice folks and I will definitely call this company with any future laptop needs.
Description of Work: Replaced power jack
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Yes, I recommend this pro
$137
IRMA L.
01/2015
computer repair
 + -1 moreunknown
Description of Work: Assessed damage caused by a spilled drink.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$48
jim F.
08/2014
computer repair
 + -1 moreAfter the first week and not so much as a call, I contacted them to be told that they were running hardware diagnostics. I asked why they were running diagnostics because it was a known problem and the tech told me he would call me back in an hour or two. After two days I call back and am apologized to and told that they had a customer mix up. Now two weeks and I still have no computer and not so much as a telephone call as to why. Update follow-up: While I did not have a pleasant experience as far as the time it took to repair my laptop, I have to say that Dave followed up and started to communicate with me. He advised that they were having a busier then expected time and that there were problems with getting a part from the manufacturer. I give Dave credit He did follow-up even after I got my machine home and was very professional. I hope my initial encounter was a fluke and a one time deal. I would give them my business again despite the confusion.
Description of Work: took my Asus laptop to them for a known repair problem after contacting them by phone to see what the turn around time would be . I was told 2-3 business days depending on the problem. The known problem was the power pin in the charging cord socket.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$197
Neal S.
05/2014
computer repair
 + -1 moreunknown
Description of Work: Replaced hard drive in Acer laptop
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$135
Samuel S.
02/2012
computer repair
 + -1 moreGreat. They recommended that we not attempt to repair it.
Description of Work: Looked over broken laptop
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
BARBARA J.
06/2006
computer repair
 + -1 moreI am getting my business set up at my house and they will do all of my IT stuff from here on.
Description of Work: My sound wasn't working on my laptop. I brought it in to The Laptop Specialist, expecting the worst. Nick met me at the front, to check me in, and said let me look at it, to see if it is something simple. I didn't have the sound turned up and didn't know that there was an external knob, since it was a new notebook. Nick said to come back, when I had a real problem. Any other company would have probably checked me in for troubleshooting and then charged me for that, when they found out that I was a goof and just didn't have the volume turned up. Honest people are hard to fine. They are a wonderful company and have been around for 24 years. I was referred to them by two friends who have dealt with them for years.
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Yes, I recommend this pro
Contact information
10823 GULFDALE, San Antonio, TX 78216
http://www.thelaptopspecialist.netService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
THE LAPTOP SPECIALIST is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
THE LAPTOP SPECIALIST accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, THE LAPTOP SPECIALIST does not offer free project estimates.
No, THE LAPTOP SPECIALIST does not offer eco-friendly accreditations.
No, THE LAPTOP SPECIALIST does not offer a senior discount.
Yes, THE LAPTOP SPECIALIST offers emergency services.
Yes, THE LAPTOP SPECIALIST offers warranties.
THE LAPTOP SPECIALIST offers the following services: COMPUTER SALES AND REPAIRS. Authorized Sales and Service for Lenovo, Toshiba, Sony, Fujitsu,Out of warranty any machine,NETWORKING.
Contact information
10823 GULFDALE, San Antonio, TX 78216
http://www.thelaptopspecialist.netService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
Closed