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Terramano Tile
Laminate Wood or Stone Flooring - Repair, Vinyl or Linoleum Sheet Flooring or Tiles Repair, Laminate Wood or Stone Flooring - Install,
About us
At Terramano, we are a family operated business, having experience in the Saltillo tile business and Terracotta tile for more than 25 years. As form of take all mayor credit cards, checks and cash.
Business highlights
19 years of experience
Services we offer
We offer sales and installation in Saltillo Tile and Terracotta tile.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.33 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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33% | ||
0% | ||
0% | ||
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67% |
Showing 1-3 of 3 reviews
Leslie H.
May 2024
I would never recommend this company to anyone. Our entire experience was absolutely horrendous. Shipping was not on time. I took off a full day of work as they would only give a date for delivery not time. And the shipment did not arrive that day resulting in me having to take off multiple days of work simply to accept the delivery. Many of the tiles were cracked and/or broken and about half of the tiles were chipped. Their explanation was that maybe I did not understand what saltillo tile truly is and that is to be expected. Are arguing with me continuously, I tried opening a case with Paypal to get a refund. A refund was finally granted with the caveat that we would have to ship back BEFORE a refund would be given AND that we would have to pay shipping...Which was a whopping $400-600! Stay as far away from this shading, dishonest company as possible. Oh and not to mention we ordered several gallons of sealant from them which was never received.
TRICIA L.
Dec 2021
The tile arrived late because they chose a delivery company that would not deliver to a construction site. Out of five crates received, two are of useable quality. They have dog paw prints, cracks, holes and chips too large to hide. Initially the owner”Guillermo”. Said he would replace the paw print and damaged tiles, u til he realized how many there are. I paid him a tremendous amount of money for the tile. What has been laid is now going to have to be pulled because there simply isn’t enough quality tile to finish. DO NOT waste a moment of your time or money with this company.
Response from Terramano Tile
"[Member Name Removed], We are sorry to hear that. Unfortunately, 18 wheelers cannot go through unpaved roads and we were not informed about the condition of your road beforehand., We had to hire a moving company (which you were banned from according to them) to deliver the tile to your doorstep at our own expense. About the puppy paws, damage and and cracks we only got pictures and videos from you of 37 pieces that we were willing to replace. However, you were not able to provide proof of the rest of the "damaged" tiles. In order to file a claim you need to provide complete proof especially since it has been three months after the tile was delivered. Wish you all the best."
Robert L.
Jan 2015
unknown
Licensing
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FAQ
Terramano Tile is currently rated 2.3 overall out of 5.
Terramano Tile accepts the following forms of payment: CreditCard
Yes, Terramano Tile offers free project estimates.
No, Terramano Tile does not offer eco-friendly accreditations.
No, Terramano Tile does not offer a senior discount.
No, Terramano Tile does not offer emergency services.
No, Terramano Tile does not offer warranties.