Did a great job identifying the problem with the heater, getting the parts, and making the repair. Highly recommend and will use again.

Honest, fair, and friendly.

would recommend

At the beginning, we felt like Jennifer would be really helpful and that her knowledge would get us the results that we desired with our pool resurfacing and tile replacement job. She met us at the showroom and guided us to which tile would work best for our pool. We trusted her expertise. It did take a while to get the finish in our pool to our expectations. The main problem that we had once we got in the pool later when the weather warmed up was that we noticed that the negative edge on the pool was jagged, lumpy and cut to small slivers in some areas. After a length of time finally getting back to us, Jennifer told us that it was the tile that was selected that was the problem. Keep in mind she provided guidance in our selection. Additionally we have continued to attempt to communicate and follow up. However, she will not call back even when she said she will call back. Once that she finally did, it was in a text and told us it was OUR choice of tile that was the problem. We chose HER to guide us to choose the tile that would work best for our pool. We went with the tile based on her recommendation. The main problem is that we are not even given the chance to have a conversation. One of the other warnings, would give to anybody choosing to use this company, is DO NOT pay the balance until you are 100% satisfied that the job is done. She asked for the balance before the job was 100% complete. We would be more than happy to show anyone who is looking to hire this company their workmanship. Our number is 210-219-2578. Please don't hesitate to reach out for the pictures.

Sunsational quickly resolved the deplorable algae/yuk condition of my pool where the previous pool service only offered excuses why the pool could not be cleaned.

Excellent

We had Sunsational Pool Care install an automated, wireless pool controller. Their prices were competitive and their installation was perfect. We are very happy with their service and will absolutely consider them for future work.

They were able to help us get a replacement pool heater when a much larger pool supply company was not.

Good service.

Very friendly people with a ton of knowledge. Thank you

Excellent service at a very fair price.

I

These guys were great. They were professional and knew what they were doing.

GOT THE JOB DONE AND WAS PLEASED JUST THAT GETTING IN TOUCH WAS A BIT HARD

N/a

They were quick and went above and beyond

Actually stunning1. My son and I commented on how we got immediate response, Jennifer quickly analyzed the situation, (found it to be good news) worked on the spot when she was actually expected only to provide estimate and further gave us complete instructions on pool care as we are beginners. Hire Sunsation! - Nancy K.

Reliable, easy to work with

I hired them to repair crack in swimming pool, re-plastering, re-tiling, skimmer knockout, replace pool equipment. They misrepresented us telling us that we can keep the concrete around the pool. My issue is the skimmer is leaking since we paid out on the 23,000. job and we have not been able to use our pool for over a month. They are not honoring their warranty in their contract. UPDATE 6/21/24: Jennifer refused to honor the Warrantee on the pool skimmer repair claiming the pool "shifted" when refilled even though I had several other reputable pool companies come out and tell me it was an installation failure. I went to Home Advisor Arbitration on the structural defects of the pool renovation and lost even though there was ZERO proof of any shifting. I took the matter of the horrible pool plaster failure and the tax that was charged on the Bulk Rate Pool Contract to Small Claims Court (Justice of the Peace Court) and received a Judgement in my favor. This is a 2019 Case (See Prior Review) that is still being litigated. Please call to see my pool and my documentation BEFORE you hire them. This was a 20K project they received a 3K "Change Order" on for the deck they had not added in and destroyed with the renovation. Darin J. [Consumer Information Removed].

Great experience, would highly recommend this company. Prompt, efficient and friendly!

This company saved me money. My existing pool care company recommended a new pump but Sunsational Repair the old one and saved me $500. I ll be using them in the future for pool work.

I have an old inground pool with old equipment and the pump finally gave out this last Monday, Stephen (owner) from Sunsational Pool came out promptly on Tuesday and gave me list of options to choose from which would replace my older equipment. Options given were fair and reasonable in price as well as his labor charge to install new equipment. Stephen and his son showed up on Wednesday and completed the installation within 4 hours. Stephen is very courteous, knowledgeable, professional, personable and licensed. His son is also very courteous & personable. It was a pleasure dealing with Sunsational Pool Care and I highly recommend and will do business with them again as needed.

I hired Sunsational Pool in September 2018. They did a fantastic job on pool pump. Called again March 2019 and they went out of their way to help with new issue. Honest. Reliable.

Very nice couple! Very customer oriented! Thanks!

na