SUNN CARPETS FLOORING AMERICA
About us
Locally owned and operated by the Coleman and Buchman families. We are accredited with a prestigeous A+ rating from the Better Business Bureau. Active members of the Northside Chamber of Commerce and the Greater San Antonio Builders Association (GSABA).
Business highlights
Services we offer
Carpet, Laminate, Natural Stone. Professional Service and Installation. Complimentary in-home consultations and estimates. Beautiful Showroom and Design Center. Bi-lingual staff., Tile, VCT, Vinyl Plank
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
"Hi [Member Name Removed]: I sent the warranty information to you twice via email. I'll also send you a physical copy. I'm assuming it must have gone to your spam file. Sorry you did not get it in your in box. My "sent" box shows it was sent twice to you. Noted we will work on improving our follow up."
"Thank you Mr [Member Name Removed] for your business."
"Thank you for being a repeat customer. We enjoyed working for you... again! Jim"
"Thank you Ms. [Member Name Removed]. You were a joy to work with. Jim Coleman Owner"
"Hello [Member Name Removed]: I am very sorry no one received your call. We do have a messaging system when all 7 lines are busy, which happens once in a while but not often. I checked both the messaging service on our phones and on Angie's list, but there were no messages left. We take pride in taking care of our customers, so if you have a flooring project you would like to discuss, please call me personally and I will review it and see if its something we can help you with. Best regards, Jim Coleman Owner Sunn Carpets 210-349-7866 ext 232"
To their credit initially I was going with a more expensive floor covering but a few weeks out I instead opted to go with vinyl linoleum instead of the wood laminate planking.
All told they did a good job. If you hire them ensure that the final agreed upon price is just that. It can really disrupt your budget otherwise
"Thank you for your kind review. It means a lot. Jim Coleman Owner Sunn Carpets"
I bought a $200 big deal for this service and it turned out great. It ended up costing about $600. This price included carpet, backing, installation, labor and all that stuff. I ended up going with an upgraded carpet. The property manager said it went really smoothly. He normally does not do this, but we approved for him to tip the workers. They were very, very clean and were in and out very quickly. They did not leave any mess and even when they took up the old carpet, which was pretty nasty -- we had already had the house professionally cleaned -- they were careful not to droop any pieces of dust or anything or get it anywhere over the house. We shopped around a little bit and they definitely were the most affordable. The quality of the carpet seemed nice. They showed up when they said they were.
Now a year later, the carpet is in great shape. We're still glad we made the purchase!
From the time of meeting Jim Coleman with the carpeting sales and examining the wide selection of flooring products, we learned more about carpeting, options and were given plenty of time to choose colors and types of carpeting to be installed in our home. There was never any sales pressure but we were given pros and cons and pricing that was educational and fair. We shopped several flooring businesses in San Antonio and we were impressed with the knowledge of carpeting that this company had above others.
We were given a realistic time line for ordering and delivery and installation of the carpeting. An excellent team of three arrived on time and ready to remove existing carpeting, vacuum floor surfaces and then install new padding and carpeting. Carpeting was ordered in best widths to take advantage of limiting number of seams in rooms and team worked diligently to have carpeting installed, furniture moved carefully back into place and area cleaned up from cutting and installation scraps before departing.
Mr. Coleman contacted us as project installation began and at end of installation to insure that we were satisfied customers. We have beautiful carpeting that will serve us well for many years. This company gave us fair pricing, excellent customer service, and professional installation service - no lumps, unnecessary seams, gaps between carpeting and baseboards or tile floors. We recommend this company and their teams in sales and installation to residential and business customers who want First Class service!
"Thank you very much [Member Name]. Your review means a lot and I appreciate your kind words. You all were a joy to work with. I have noted about the stairs in front of our store. We need to put up a sign for those who would be hampered by our front entrance to come to our side door which has no steps. Thank you again!"
"Thank you [removed member name]for your nice review. We greatly appreciate your business! Jim Coleman Owner Sunn Carpets"
"Thank you for your comments. We value your response and are glad to repair anything we may have fallen short on expectations or results. It's hard to know whether your contractor contacted us or not but either way we would be glad to go out and remedy your carpet installation. Please contact me or Kevin at our store and we will schedule that for you. Sincerely, Jim Coleman 210-349-7866"
used them personally later and extremely pleased
wanted. We felt valued as her customers. She kept in contact with us
as to delivery dates and installation dates. The install went well.
The carpet layers and the supervisor arrived when they said they would
and finished the job quickly. Sunn Carpet was recommended to us by friends.
We would use them again and were happy to support a local company.
"I do not believe we did this job. This is no record of this customer in our company database, and we don't do work in the Cypress (Houston) area. Maybe this review was assigned to us by mistake?"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
200 W NAKOMA ST, San Antonio, TX 78216
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