Steve Spalten Horticultural Services

Not well. Plant quality and size did not match pricing in some cases. Supervision of installation of company he selected to install driveway was inadequate. Pavers broke first time we drove on them. He did accept responsibility for that. Main problem was on relatively modest amount warranty work. After clearly agreeing in emails to meet with me and landscape architect to discuss warranty work. I wanted them together to get an agreement on what was covered. He became non-responsive. Then told her he had told me he would not meet with us but would send a crew. I again asked for a meeting and never heard back from him. He also had a very unprofessional encounter with my wife. I regret that we paid the full bill before getting warranty work done.

The owner is a nice guy and they have got a good crew. They do a good job but it's hard to have him come back to finish some little things after the initial big installation. It looks good and most of the plants have survived so about that I can't complain.

Steve's proposal was inline with other proposals. He started on schedule and finished on schedule. We had only one problem with a few plants not being planted deep enough. When we told him of this problem he sent his crew back to take care of this issue. Steve always showed up on time for meetings. I highly recomend him.

Steve was recomended by a local landscape architect who designed the yard and flower bed installations. Steve provided a detailed invoice and schedule before beginning. He and his crew showed up on time and completed the work to my satisfaction. After completing the installation he followed up to correct a few minor issues.

Steve came out and met with us to discuss the landscaping job for our backyard. We had a design plan and price list right away which was within our budget and exactly what we'd been imagining. Work started quickly, his team was friendly and very hard working. Steve worked with us to make last minute changes, and upgrades to some of the plants. Our yard has been transformed - we are extremely pleased with Steve's work and highly recommend his services.