Steve's Computer Repair

Rick was totally awesome! He listened carefully and answered all my questions. Highly recommend business.

Came in after I had some issues with my custom built PC. John took very good care of my computer and keep me informed of what the problem was. My computer was fixed very promptly and returned looking better than when I dropped it off. Pricing was very fair. I highly recommend this store.

awesome people awesome deals great deals

Working with Steve’s Computer Repair has been one of the best experiences I’ve had with any business. Steve, along with Jonathan, Vincent, and Rick, made the entire process of building my new gaming rig completely stress-free. Even before I was officially a customer, they took the time to answer my calls and walk me through potential upgrades, explaining compatibility and measurements in plain language. Honestly, without their guidance, I probably would have ordered the wrong parts. That kind of patience and attention, even before they knew I’d be bringing in a full build, says everything about how they run their business. When we did move forward, the build itself was done with incredible care, neat cables, smart cooling, everything arranged perfectly. And when the motherboard turned out to be defective straight out of the box, Steve and his team contacted me promptly with clear photos and a detailed explanation, so I could obtain a return quickly. They didn’t just hand me a problem; they provided me with all the information I needed to fix it quickly. Throughout the process, every question I had, and I had plenty, was answered with patience and professionalism. It’s rare to find this level of customer service these days. Steve and his team treat you like a person, not just another ticket. Thanks to them, I now have a system that runs beautifully, and the peace of mind knowing it was built right. If you’re thinking about a repair, an upgrade, or a brand-new build, this is the team you want on your side. Five stars, absolutely. (And yes, the case still has an iBUYPOWER logo on it — that’s the about only piece of my old build I kept. Call it nostalgia… or just my rig’s dirty little secret.)

Steve and Vincent were very friendly and knowledgeable about needs! They are now my computer guys. Thanks fellas!

I called this company up to see about having a hinge replaced on my laptop. They fixed my laptop in faster time than originally quoted. They replaced my hinge, fixed my housing, cloned by hard drive to a larger drive and it all still cost us less than half the price of buying a new laptop with the same size hard drive. They cleaned my laptop up so that it basically looks brand new. Thank you Steve's team for being so quick and professional. I definitely will recommend your company to anyone I know.

unknown

After days of research and trying different methods,
I called Steve, someone my sister had used for
her computer problems. Because I live in Helotes, and
Steve's business is located in the far NE part of town, he
agreed to meet me halfway at a local restaurant. This was
on a Sunday, only hours after I had called. He said it
could be something very easy to fix, or be very difficult.
He brought some discs which he inserted that
usually works for the more simple problems. Unfortunately,
even after trying many techniques for about 45 min., he said
the easiest and quickest way to fix the problem was to
back up my files and wipe and scrub the hard drive. Then,
reload my files and reinstall the operating system.
When he returned my computer, I noticed that only Windows 7
and Internet Explorer had been reinstalled. The next day he
called me and remotely reinstalled Adobe, Java, Firefox, etc.
I was up and running. He told me to call anytime if I had any
questions or problems.
Enjoyed meeting with Steve. He's very easy going and
knows computers.