Starr Roofing & Gutters - San Antonio
About us
Starr Companies, LLC is a construction contracting firm that provides professional services for residential and commercial properties. We provide the highest quality materials, free estimates, and unmatched warranty. We treat our customers’ homes and businesses with respect and attention to detail.
Business highlights
Services we offer
& Remodeling. Insurance Claims., Framing, Insulation, Painting, Residential & Commercial Roofing, Seamless Gutters, Siding, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 10% | ||
| 0% | ||
| 5% | ||
| 14% |
"Thanks for the opportunity to help."
"[Member Name Removed] Thanks for the opportunity to help. We love our job and referrals . Call Starr Roofing owner Pete 512 736 6539"
"Thanks for the opportunity to respond.... Starr Roofing takes great pride in consistently delivering on our pledge........ Best Materials Best Practices Best Service Best Warranty We did no work for this homeowner. I spoke with her at length, answered many questions. I informed her that Starr Roofing will not participate in insurance deductible fraud in order to earn business. I informed her it was against the law and unethical. This homeowner did not appreciate my candor. Thanks for reading......Pete"
"Starr Roofing thanks you for the opportunity to help Best Materials Best Practices Best Service Best Warranty"
"We performed a complete inspection and applied caulk on some exposed nails. We provided a thorough estimate to replace the roof. This customers roof needs immediate replacement, not repair. The shingles are a minimum of 5/7 years beyond life expectancy. Totally shot, beyond repair. Please dont shoot the messenger !! You need a new roof. You were aware of this prior to our visit. Buying a 99$ maintenance product does not get you new roof or change the fact that yours is worn out.....Our estimate is good for 90 days. We use best materials, best practices, best warranty. Starr roofing STELLAR SERVICE. Please see our many other reviews that reflect our company's quality culture."
"Thanks for the opportunity to help"
"Thanks for your feedback. We use all reviews to improve our process. I attempt to prepare our all customers what to expect when expecting a new roof. Yes the materials were delivered..... in two loads...... during business hours. I love naps too....not our intention to wake anyone up. but we needed to complete the delivery. You informed me of your wife's sensitivity and our disruption of her nap. I thought it appropriate to complete your roof on an expedited schedule. We dedicated extra crew and completed your project in HALF the projected time. I fail to understand your displeasure in this regard. I use the feedback to improve our communication regarding setting and meeting customer expectations. Please read our many other reviews that reflect our pledge... Best Materials Best Practices Best Service Best Warranty Thanks for reading..... Pete Starr Roofing owner"
Starr roofing did an AMAZING job!!! 5 stars!!!
After the hail storm hit our neck of the woods we saw many many roof companies show up, some of which I never heard of. We watched roofs get slapped on even during the rain and the construction crews quickly left.
I researched roof companies and drove around nearby neighborhoods and talked to neighbors. I found Starr Roofing. I called and spoke with Pete. Pete was very prompt and courteous. He was thorough with my options for quality and durability. He was also upfront in stating that his bid might be a tad bit higher than the other roof companies that were advertising in my neighborhood. But after doing my research on his work I knew he was the roofer to use.
Pete told me my roof would take 1- 1 1/2 days to complete. I was skeptical because I watched other roof companies taking 4- 5 on a dry sunny day.
The quality of product and workmanship Pete and his crew offered surpassed all other new roofs in the area. 5 stars!!!
Pete recommended a HD shingle and radiant barrier underlay which did not cost much more than the competitors bids for a regular shingle and I couldn't be more pleased with how it turned out.
My roof is absolutely beautiful and the house is cooler and it was completed in one day!!! Petes crew was professional and very responsible. They cleaned up all debris and trash (along with those pesky nails that I was finding in my front yard from the other roofers work on the neighbors roof).
Pete came back the next day to see if we had any concerns or issues which we did not and to pick up payment. As he told me at the beginning of this process he gets paid at the end of the job unlike other companies requesting 1/2 upfront.
If you are thinking of getting a new roof I would highly recommend Pete Reed with Starr Roofing!!!
"We love great reviews. Thank you for the kind words....Pete"
"Thanks for the opportunity to help. We love referrals.... Starr Roofing Pete"
"Thanks for the great review. Pete"
"Thank you for your kind review!!!! I hope you enjoy your gutters!"
We got to know Starr Companies very well over the course of our job which lasted seven months. We would not hire them again and urge anyone looking for a remodel to look elsewhere.
Response to Pete Reed's Comments:
My husband is a contractor, and we very well understood the construction process. The job did not go well due to poor quality workmanship. Period. As we neared completion on the job, Starr provided invoices for non-billable items, material that never was used on our job, many duplicate invoices, etc. and expected us to pay these false charges, which we refused; this is the "discount" Mr. Reed refers to.
It is further work noting that though we payed the entire project contract amount to Starr, their contractor was unable to finish the job, and we were forced to hire a second contractor at additional expense to finalize the project.
"Hello, My name is Pete Reed, president of Starr Companies. As a homeowner myself, I acknowledge the difficulty, stress and expense of attempting to remodel your home while still occupying the space. Starr fully admits this project did not go well. We failed to properly prepare this client as to the costing and complications inherent with open book, (cost plus) construction process. Therefore our results did not meet expectations. The clients had complete flexibility in design, material and finish selections. This flexibility resulted in change orders and delays in material and finish selections. I personally met with the clients, and eventually resolved most of the issues with them. The clients were offered a substantial discount which they accepted as a mutual satisfactory conclusion. Starr is committed to quality products and service. We view difficult situations as enhanced opportunity’s to learn from the experience. We appreciate our client’s feedback and seek to serve their needs."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
11006 Bandera Rd, San Antonio, TX 78250
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