
Safe Showers Inc
About us
This business was founded by Navy veteran Robert Williams who is the retired president of Wetmore Construction Inc. in 2005 after serving San Antonio and San Antonio homeowners for 25 years. His primary business was installing bathrooms for home builders. Shortly after he retired, and after researching products offered by many manufacturers of bathroom products, he installed a safe shower in his own home and fell in love with it. Realizing the need seniors have for safety in their bathroom, he opened Safe Showers, Inc. Safe Showers specialty is removing existing slippery, old, bathtubs and replacing them with large slip resistant shower pans that are easy to enter and exit. The walls surrounding the shower are taken down to the wall studs and replaced with the nicest, easy to clean wall system in the industry. It is all very affordable and most installations can be completed in one to two days and include all new plumbing in the shower and tub area. Safe Showers also offers a full line of beautiful custom Walk-In Showers for any home as well as Walk-In Tubs. We offer free no obligation in home estimates. You can visit our website at www.SafeShowers.com, or visit our showroom at 11914 Radium Street, San Antonio 78216 (we are just off Nakoma and Hwy 281). Please call call to schedule a free in home estimate at (210) 655-1111 in San Antonio and surrounding areas and (512) 326-9800 in Austin and the Hill Country. Our installs only take two days and we use a master plumber on every job. We serve most cities within 100 miles of San Antonio and 50 miles of Austin TX.
Business highlights
Services we offer
New bathroom Vanity Tops, Tub To Shower Conversion, Tub to Tub conversions, Walk-In Showers, new toilet installations
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 0% | ||
| 6% | ||
| 0% |
Within the first month after installation, one of the shower doors totally shattered. When I contacted the sales person, he said that it was the second one that had done this recently and maybe they should get another supplier! They did replace the door, but I was finding small pieces of glass for weeks.
About four months ago, there was a water spot under my bedroom carpet right outside the doorway into the bathroom. I contacted SS, and they said they would have a plumber come out. The plumber proceeded to cut a section of the bedroom drywall out so they could look at the pipes. They said there were no leaks, and it must by the caulking at the bottom of the shower. SS sent someone out to redo the caulking. It was an even worse job than the original; he smeared caulking all over the shower itself. A dry wall person came to patch the wall but by the time they got there, the shower was leaking again so I called SS again.
Before they had a chance to send their plumber out, I had another plumber look at it. It took him less than a minute to figure out the problem. It was the caulking, but it was the caulking around the and quot;on-offand quot; control. He recaulked it for free, and it hasn't leaked since. SS came out to look at it. By this time, the vertical pole on the shower head was so loose it was rattling. The installer tightened it and put some caulk around it. I waited several days for the dry wall person to contact me before I gave him a call. He said that SS had never contacted him to go back and patch my wall.
My wall is finally back the way it should be My shower is working properly, but I'm holding my breath waiting for the next thing to go wrong with it. I do know that if anything else does go wrong, I'm not even going to bother contacting SS. There is no way that I could recommend this company.
"The member’s shower was installed over one year ago and believe me, we did everything we could to please her. She did have a leak in her valve that was repaired and any damage caused by our plumber in getting to it was repaired completely. Because the member works every day it was done at times convenient to her. We were happy to hear that everything is back the way it should be and that her shower is working properly. We do try hard to please our customers but occasionally things do happen and if anything goes wrong we make the repairs promptly."
"Thanks for contacting Angies List with your nice report. We hope you are enjoying the custom Walk In Shower we installed in your bathroom. Sorry for the shower door problem and we are happy to hear that it was repaired to your satisfaction"
Licensing
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