PERMA JACK OF SAN ANTONIO

The actual job completion went well. I wasn't always pleased with the and quot;attitudeand quot; of the owner and another gentleman who works for the company. The owner was an 84 year old man who didn't really understand the cost or what was involved, so it took longer than usual to fulfill the necessary steps needed to get the transferable warranty. I felt they were a bit and quot;pushyand quot; on the phone and rather annoyed that they couldn't close out the file because the post-foundation work hadn't been completed. That would keep me from recommending them to another real estate client who needed foundation work though the work was fine.

They were very good! The new drain system was able to withstand a record rainfall for San Antonio!

Perma Jack came out and did some in-depth measuring in our house to determine where sinking /raising had taken place.
Because we were also dealing with sewer repair under the house, they had to consider the wetness under the house and how that would effect the final elevations when it was dry. Coordinating with the plumbing company was detailed, because the foundation repair couldn't take place until the plumbing repairs were completed. Once the plumbing repairs were made, Perma Jack again re-measured and proposed the work they recommended. They had discussed this with an engineer and a Mason (who would need to repair brickwork once the foundation was elevated). We agreed with the plan and they worked closely with us. Their crew was professional and kept us informed of the next steps. They had the engineer present when the actual elevation was made.
The masonry work was beautifully done.
Thank you Paul, Randy, Raymond and staff.

Randy promptly returned my call on June 24 and we set up a meeting/estimate date of June 28. He came as planned and did a survey of foundation and said he would be calling with results in a couple of days. As promised I received a call on Thursday, June 30 from the owner of the company, Paul. He explained the results of their findings in detail and based on his extensive experience, determined no foundation work was needed at this time. He suggested keeping the foundation watered, especially during these drought conditions and maybe have it checked again in a year if things got worse. In these tough economic time, finding an honest business is so appreciated

From the very beginning, Randy, the Project Mgr. was very professional when he initially came over to give us a bid proposal. He answered all of our questions. After a number of bid proposals, and working with our structural engineer, we made the decision to go with Perma Jack. This was scheduled as an 8 day project and ended in 7 days. Glenn, the foreman, and his crew were present every day. They were courteous, professional, and Glenn was a great communicator. He and Randy took the time to explain the process and answer many questions along the way. It took 5 days to prepare the home for the day of the lift and leveling. Each day, they covered the dirt, made the home and surrounding areas safe, and cleaned up. Each day they were prompt and worked hard throughout the day. They took care to protect our home including putting up plastic sheeting to reduce the level of concrete dust in the home.

I choose them because we used an independent engineer to survey what was wrong with the foundation. He came up with a sati specifications and Perma Jack was the one that had been experiencing numerous steel piers. They also coordinated with the engineer just in case there was any change from the point on which the engineer drew up. They said that they already discussed about the steel piers with the engineer. I don’t have to worry about something that was done and then find out later that the foundation is not going to get certified. I was happy with the amount of co-ordination and co-operating they had with the engineer. It was a complicated thing, but they did a good job and the actual lift of the foundation made a dramatic improvement to the house. I recently had some windows replaced and was concerned about them being jarred or broken because sometimes that happens when you have the foundation lifted. I thought that their prices with a little on the higher side, but for the work that was done I feel that the price was fair. The project took 2 weeks and the crew was here everyday.