Ortega Professional Tree Service

Description of Work: Trees trimmed, cut down and removed

Description of Work: They cut my trees.

Description of Work: This is the second or third time we've used Ortega professional tree service. They are efficient, careful and very much interested in customer satisfaction. We'll use them again next year.

Description of Work: They did a very good job in cutting the bushes and trees expertly and they cleaned up very well. Only complain was after they left I found that the top portion of the gate that they passed through with the cuttings was off it's post. I understand that those things happen but would have preferred if they had told me or better yet had hammer the gate back to the post before they left.

Description of Work: I called on Wednesday May 1st and they said they would be there on thurday at 10:30 at 11:15 I called and they were unable to come and give me an estimate. They were to come back on Friday at 10:30 am at 10:45 I called to see if they were coming. They were on their way and arrived at 11:10. I told them that I wanted the tree trimmed and dead limbs removed. I told him that I wanted to also have the trash removed because the city doesn't pick up limbs off the sidewalk. He said that they have done it for others in the neighborhood and the City picked it up. I called City Hall and they told me that they didn't do that. I told him what the city told me and I needed a price for the job including the pick up of trash. He gave me a price of $480.00. He wrote up the estimate in a notebook I gave him and he talked me into going ahead and doing it right away. They got started right away. I had to leave for an appointment and returned in about 1 1/2 hours. When I got back the tree was trimmed and a large pile of limbs was stacked in front of my house. I asked why it was there. He told me that is what the estimate was for. I told him that was not what I asked for. I told him again that I told him it must be removed. I called the City Hall again and even had them talk to him. He said that the estimate that he wrote was only for trimming the tree. I said that was not what I had told him I wanted an estimate for. He said I needed to read the page he wrote the estimate in my notebook. He never gave me a formal estimate or receipt . He told me that he would have add to the amount if they had to move the limbs from in front of my house. He said that it would be $450.00 more. After further debating and even talking to the owner they reduced it to a total of $850. I want to warn those dealing with them to be sure you read the estimate carefully and be sure it is really for what you want done.

Description of Work: They trimmed my Live Oaks and trimmed one tall palm tree.

Description of Work: We hired them to trim my oak tree.